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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I'd double check you're not Shadow Banned by logging in here: https://support.activision.com/ban-appeal Otherwise there isn't really much I can suggest, we can see the Geo-Filter is doing its job of allowing connections inside and blocking everything outside, just for some reason the game won't connect you to them There are likely more that are missing, you may have to do the process a few times to ensure you're getting them all
  2. @mygamertagsucks don't apologise or think that you're wasting anyone's time, Dan & Darkness are replying because they want to, there is no obligation for them to do so and I am literally paid to reply to your issues big or small. You're having an issue and you need assistance, that's what you're here for! It's unlikely that all the traffic is causing issues but perhaps prolonged 100% bandwidth usage could cause it - make sure you're utilizing Congestion Control to ensure that even if that is happening that it's leaving some bandwidth available for other devices. If I were you these would be the order of tasks I'd do: Ensure Congestion Control is enabled - Always & 70% would be a good start The disabling of private/random MAC addresses, reboot the router from the interface then monitor If it continues test directly to the modem If it doesn't happen directly to the modem post back here with some fresh logs If it happens even to the modem then contact the ISP
  3. With the Geo-Filter enabled zoom out fully to see if there is a server being blocked, if so then add it to your allow list - you may need to do it a few times but then when done it should work fine when enabled.
  4. The only solutions for the issue are: Upgrading/downgrading The retries (assuming you can access once) Reboot & waiting 4 minutes without accessing the interface Factory Reset & waiting 4 minutes without accessing the interface A combination of the above Potentially accessing via the DumaOS app might work but unlikely It's not deleted anything it's just stuck in a weird state and one or more of the things above will clear it given enough tries/time. You could try our beta firmware also that might be better: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
  5. You'll need to get main access back first so if you can literally never get it to load then either re-install the firmware from the Settings or downgrade to the previous version then you can do it from the DumaOS interface and try to upgrade back
  6. As above the DoS attacks are rarely attacks and are usually showing connections you've made, for example some of IPs from your logs are: 3.169.149.83 - Amazon 69.147.65.251 - Yahoo 142.251.41.78 - Google 185.146.173.20 - Shopify/Cloudflare 100.52.165.89 - Amazon The others look to be reputable as far as I can see. There is something that potentially by the looks of the MAC addresses and the fact that they don't show as legitimate device on lookups you can solve which may help, is that you're likely using iPhone(s)/Android(s)/Windows PC(s) via WiFi that are using Private/Randomized MAC addresses which would explain the constant reporting of them in the logs. If you disable this option on each of those devices it should remove the entries from the logs and hopefully if that's the cause stop the issue you're having. If not then I would suggest connecting a PC directly to your modem and see if you get the same issue, if you do then that's something you'll need to contact your ISP about.
  7. Okay well the filtering is definitely working correctly now then, you can login without any issues and it is blocking everything outside your radius, just not connecting you to the one in your radius, it's doing what it can but the game just doesn't want to connect you. If you expand your radius to cover a few more US servers can you get in any of those? Out of interest, in Settings > Troubleshooting > Advanced do you have Allow Ping enabled or disabled?
  8. Did the previous version work for you? That's not an update we did, just security from NTGR. You can access the settings using 192.168.1.1/adv_index.htm even if DumaOS isn't loading. Otherwise: Go to the System Information page On the "Installed Rapps" panel on the right of the screen click the icon, Change the retries to 5 Reboot the router from the interface Close the interface Wait 4 minutes Then try accessing please and see if that resolves it.
  9. In WAN Settings set NAT to Open, does that allow it to work?
  10. If you bought it then you don't need to apply it, it will just be your IP from now on. I don't know what your setup is but if you're using an ISP router then you wouldn't be able to set it on the R3 itself.
  11. Likely what I mentioned but just an idea to try, disable IPv6 on the R3, restart your device and try it again
  12. The Geo-Filter isn't 100% reliable with the game which could be why, it would require changes to the feature itself to be more compatible. Try though using the radius rather than the country filtering instead to see if it works any better but it looks like it's still blocking correctly so it's just the game wants to put you there for whatever reason
  13. It could be potentially because you have IPv6 chat enabled which judging by your IP you're not using IPv6 - IPv6 is also disabled by default on the R3 which may be where the two are colliding. Disable that and see if it works please
  14. Does that mean that the R3 is directly connected to an ONT/pure modem rather than an ISP router that has WiFi? Do you have an Open NAT? You may need to port forward the game regardless
  15. Please make a new topic and provide the screenshot from the above request there and we can continue with you
  16. I've given you Early Access, please upgrade to that firmware and see if it continues https://forum.netduma.com/forum/151-netduma-r3-early-access/
  17. Yes always keep it as a console, could you show in a video what is happening with my latest suggestion please?
  18. Have you tried connected directly to your ISP modem/router to see if it works/if this is a specific R3 issue?
  19. Are you using the Geo-Filter? If so, with it disabled do you get the same issue?
  20. For you, at the moment only allow servers that are 100% authentication servers, as you've allowed normal game servers in London, EU & US is likely throwing things off because the game then knows you can connect to EU servers so that would be its preference rather than the US servers. Remove all allowed servers except the auth servers, restart the game and battle.net then try again with the Geo-Filter set how you want.
  21. On the technicolor set the R3 with a static/reserved IP please, reboot the R3 from the interface, wait 4 minutes then see if it happens again please
  22. Always set to US? Yes you can send them in a PM. If you could do this though: It would be really helpful
  23. Did you restart the game after disabling it to try again?
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