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Posts
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Everything posted by Netduma Fraser
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Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
Some servers can be difficult to force as they're not used all the time, in some cases its just during high population times -
R3 loses ppoe connection every 24 hrs
Netduma Fraser replied to extremeborg's topic in Netduma R3 Support
Added, let us know how you get on with those issues on the new update -
NEW R3 FIRMWARE - DumaOS 4.0.290
Netduma Fraser replied to Netduma Jack B's topic in Netduma R3 Support
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I replied to your other topic about this: https://forum.netduma.com/topic/57956-dsl-anschluss-mit-dem-netduma-r3/#comment-435154
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Haha easy mistake to make, glad you were able to resolve it and thanks for posting the solution!
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The R3 is just a router so depending on your internet setup you may need a modem yes but it may be possible to connect the router directly to the wall instead
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Very strange indeed but glad to hear that solved it, thanks for the update!
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That's good to hear, thanks for the update!
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Game servers don't respond to traditional pings so it's not always possible to ping the servers, it will not effect the quality of your connection to the server though
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Great to hear that, thanks for the update!
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Never heard of this happening so far and I don't see why it would make a difference whatsoever as you're accessing the app locally, uninstall the app and then reinstall it, does it work then?
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Google isn't local either really but yes it does look stable there, you can put their DNS in as well, it may help. You don't need to put the game as well but you can do if you wish. If you have an open NAT already it's unlikely to help
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Yeah sorry! Let us know if that works
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Use a local website, not the cod website - it won't be the same as pinging the game server either. What do you get with a local site like a news site?
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It's not really something that can be fixed as it's their choice to prevent pinging but yeah hopefully we can make it more reliable
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It's somehow got itself into a weird state, I think the only thing to be done is a factory reset as there is no other way to clear it
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Game servers don't respond to traditional pings so we try to be clever in order to get a successful ping but it doesn't always work. It will then try to fall back to the trace method which won't give you the correct ping in most cases but hopefully somewhere near it - that is what has happened here. I have checked the server though and it is in the correct place so deny that server so you don't play on that one again, keep doing that for any bad servers and you'll end up with better servers to connect to.
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You can also go down, doesn't have to be up, I'd suggest testing with downloads while following: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ start with a high value e.g 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is more of a real world test.
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Game servers don't respond to traditional pings so we try to be clever in order to get a successful ping but it doesn't always work. It will then try to fall back to the trace method which won't give you the correct ping in most cases but hopefully somewhere near it, however this can also fail. Then because it's unable to determine the true ping it can't know what value it needs to apply with Steady Ping. We're working on a new ping method that may help but I don't have an ETA for this.
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Where are you checking the IPv6 status exactly? I've given you Early Access, please see if that version works better for you https://forum.netduma.com/forum/151-netduma-r3-early-access/
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Which IPv6 option are you using on the XR? I think it will happen with VLAN more so than without
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That looks fine, have you made any static routes or internet rules? Perhaps a HybridVPN rule etc?
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Did you go straight to 90% or did you try 70% and determine a higher value was better? What is the actual ping you're getting to the game though? It won't always be able to stabilize the server