Administrators Netduma Fraser Posted November 10, 2023 Administrators Share Posted November 10, 2023 2 hours ago, DroneMan said: So I am getting the issue that QOS is causing certain domains to completely time out, the same as in the previous beta. Is this being looked into? It's very likely that is Adblocker rather than QoS, if you disable QoS does it work correctly? Link to comment Share on other sites More sharing options...
DroneMan Posted November 10, 2023 Share Posted November 10, 2023 3 hours ago, Netduma Fraser said: It's very likely that is Adblocker rather than QoS, if you disable QoS does it work correctly? Yes instantly Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10, 2023 Administrators Share Posted November 10, 2023 7 minutes ago, DroneMan said: Yes instantly Sorry I meant disable Adblocker so re-enable QoS, disable Adblocker, does it work then? Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 20 hours ago, Netduma Fraser said: Sorry I meant disable Adblocker so re-enable QoS, disable Adblocker, does it work then? Adblocker has always been disabled. It is definitely related to QOS Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11, 2023 Administrators Share Posted November 11, 2023 3 hours ago, DroneMan said: Adblocker has always been disabled. It is definitely related to QOS Okay thanks for the confirmation, what are the domains specifically? Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 2 minutes ago, Netduma Fraser said: Okay thanks for the confirmation, what are the domains specifically? Does it mainly on netflix.com I have tried resetting my router to factory settings, but now getting "dumaos is not running". Any ideas how to fix this, I'm desperate Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11, 2023 Administrators Share Posted November 11, 2023 4 minutes ago, DroneMan said: Does it mainly on netflix.com I have tried resetting my router to factory settings, but now getting "dumaos is not running". Any ideas how to fix this, I'm desperate If it's a QoS issue resetting won't help, reboot the router, close the interface, wait 4 minutes then access and it should load. I'll pass it on to the team. DroneMan 1 Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 Just now, Netduma Fraser said: If it's a QoS issue resetting won't help, reboot the router, close the interface, wait 4 minutes then access and it should load. Just wasn't sure if I had done a full reset when I upgraded to this firmware so wanted to rule that out. I have just reset, will wait 4 mins before I try to access. I really need my connection tonight Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 11 minutes ago, Netduma Fraser said: If it's a QoS issue resetting won't help, reboot the router, close the interface, wait 4 minutes then access and it should load. I'll pass it on to the team. Doesn't matter what I do I just get dumaos is not running. I tried accessing the router after 8 minutes. Is there any way to recover this? Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 38 minutes ago, DroneMan said: Doesn't matter what I do I just get dumaos is not running. I tried accessing the router after 8 minutes. Is there any way to recover this? Got it working , had to make sure all WiFi devices were off and had to wait a while Netduma Fraser 1 Link to comment Share on other sites More sharing options...
DroneMan Posted November 11, 2023 Share Posted November 11, 2023 So even with a factory reset, I get the QOS issue instantly, twitch was non responsive unless disabling QOS Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11, 2023 Administrators Share Posted November 11, 2023 13 minutes ago, DroneMan said: So even with a factory reset, I get the QOS issue instantly, twitch was non responsive unless disabling QOS I know you said you disabled Adblocker but if you look at the Adblocker page with QoS enabled and go to Twitch or Netflix, does it still show something blocked indicating it's not disabled correctly? Link to comment Share on other sites More sharing options...
Derek2626 Posted November 12, 2023 Share Posted November 12, 2023 Why cant i download the firmware? Everytime i try any of the pdates, i keep getting this message Please assign the correct file. The file format is *.img Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2023 Administrators Share Posted November 12, 2023 24 minutes ago, Derek2626 said: Why cant i download the firmware? Everytime i try any of the pdates, i keep getting this message Please assign the correct file. The file format is *.img Check the file on your PC, the PC may have changed the file extension if it's trying to open it with a program Link to comment Share on other sites More sharing options...
DanologyUK Posted November 13, 2023 Share Posted November 13, 2023 I still strongly believe there are gremlins in the QOS (of the associated functions from this). Trying to load iPlayer on my Virgin Tivo box, but it fails to load. . I then try loading it on my LG TV and again it gets to the splash screen but doesn't get any further. I disable adBlocker for the whole network thinking it might need something whitelisting later but it's still not loading on either device after a restart of the Tivo box and the TV. I check my IP reservations to check if something has come online that I haven't set a static IP between .2 and .99 (DHCP set to start at .100) and find everything has a IP of <= .99 Tried loading iPlayer once again on both devices after restarting them and still both fail to load. I disable QOE and by magic, they both now load without any issues. Why? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2023 Administrators Share Posted November 13, 2023 3 hours ago, DanologyUK said: I still strongly believe there are gremlins in the QOS (of the associated functions from this). Trying to load iPlayer on my Virgin Tivo box, but it fails to load. . I then try loading it on my LG TV and again it gets to the splash screen but doesn't get any further. I disable adBlocker for the whole network thinking it might need something whitelisting later but it's still not loading on either device after a restart of the Tivo box and the TV. I check my IP reservations to check if something has come online that I haven't set a static IP between .2 and .99 (DHCP set to start at .100) and find everything has a IP of <= .99 Tried loading iPlayer once again on both devices after restarting them and still both fail to load. I disable QOE and by magic, they both now load without any issues. Why? We can take a look at that, it's unlikely to be a widespread QoS issue though otherwise we'd have heard about it by now Link to comment Share on other sites More sharing options...
DanologyUK Posted November 13, 2023 Share Posted November 13, 2023 1 hour ago, Netduma Fraser said: We can take a look at that, it's unlikely to be a widespread QoS issue though otherwise we'd have heard about it by now To add to the broken list, Twitch is again not connecting with QOS on. Loads of posts have talked about this in the past and i cant believe we are still in the position of faulty software/hardware that cant provide basic services as advertised. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2023 Administrators Share Posted November 13, 2023 18 minutes ago, DanologyUK said: To add to the broken list, Twitch is again not connecting with QOS on. Loads of posts have talked about this in the past and i cant believe we are still in the position of faulty software/hardware that cant provide basic services as advertised. We should be able to get that sorted, if you get the log from when you attempt access to these services it may have some extra info we can use to resolve it. Link to comment Share on other sites More sharing options...
DanologyUK Posted November 13, 2023 Share Posted November 13, 2023 58 minutes ago, Netduma Fraser said: We should be able to get that sorted, if you get the log from when you attempt access to these services it may have some extra info we can use to resolve it. Discord seems to be also affected. Please see logs. Twitch eventually loaded but didnt load all the page and also Discord was stuck spinning "Checking for updates". Disabled QOE and Discord loaded in straight away. Logs attached. Hope they help log-1699900650885.txt i suspect you are after this? [DoS Attack: ACK Scan] from source: 104.17.107.108, port 443, Monday, November 13, 2023 19:11:52 [DoS Attack: ACK Scan] from source: 104.17.107.108, port 443, Monday, November 13, 2023 19:11:29 [DoS Attack: ACK Scan] from source: 40.99.202.114, port 443, Monday, November 13, 2023 19:10:36 [DoS Attack: ACK Scan] from source: 40.99.202.114, port 443, Monday, November 13, 2023 19:10:35 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 13, 2023 Administrators Share Posted November 13, 2023 Great thanks, will pass that on. No that's normal, shouldn't be causing a problem. Link to comment Share on other sites More sharing options...
DanologyUK Posted November 14, 2023 Share Posted November 14, 2023 17 hours ago, Netduma Fraser said: Great thanks, will pass that on. No that's normal, shouldn't be causing a problem. Add Steam Downloads to the broken list as well please. With QOE on, Steam wont download any games. The second I turn off QOE, it starts the downloads. EDIT - After restarting the router, its now downloading with QOE on. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2023 Administrators Share Posted November 14, 2023 Nothing was in the logs unfortunately that pointed at the issue so will require more investigation Link to comment Share on other sites More sharing options...
DanologyUK Posted November 18, 2023 Share Posted November 18, 2023 On 11/13/2023 at 7:41 PM, Netduma Fraser said: Great thanks, will pass that on. No that's normal, shouldn't be causing a problem. Any updates on Twitch and Discord not loading when QOS is enabled please? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 18, 2023 Administrators Share Posted November 18, 2023 8 hours ago, DanologyUK said: Any updates on Twitch and Discord not loading when QOS is enabled please? Not at the moment, the team are quite busy, it will take a bit of time Link to comment Share on other sites More sharing options...
DroneMan Posted November 19, 2023 Share Posted November 19, 2023 On 11/11/2023 at 7:20 PM, Netduma Fraser said: I know you said you disabled Adblocker but if you look at the Adblocker page with QoS enabled and go to Twitch or Netflix, does it still show something blocked indicating it's not disabled correctly? No absolutely nothing. For now I have to just leave QOS disabled. It's weird how the issue persists even after a factory reset Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now