Administrators Netduma Fraser Posted November 20, 2021 Administrators Share Posted November 20, 2021 59 minutes ago, UK_Wildcats_Fans said: I downloaded the new firmware, installed and did a factory reset. The password did not hold on initial setup, so I had to do another factory reset. I finally got it all working. Minor Bug: The USA state borders are displayed correctly on the Geo Filter page. If I pin the geo-filter map to the dashboard, the state borders are not visible. It is just the continental outline of the USA. I have unpinned and re-pinned. I have clear browser, rebooted and still cannot get them to show up. Thanks for the info, I'll pass it on to the team to reproduce. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted November 21, 2021 Share Posted November 21, 2021 I also forgot to mention that I tested this on two different computers (laptop and chromebook) with both running Chrome. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
hazimi Posted November 21, 2021 Share Posted November 21, 2021 I never got the PureVPN working with the old firmware so had hopes with the new firmware. It still doesn't work. Problem : When i put in the PureVPN credentials in the Hybrid Setup tab, the status stays on Connecting. The "Logs" doesn't show up anything. When i press the VPN setup the credentials username and password are blank and doesn't remember the input. I tried 2 different browser: Google Chrome and Firefox, both doesn't work. I tried different countries in the VPN Setup in the DumaOS with different protocols like UDP and TCP, both doesn't connect. I made sure i pasted the correct username and password, even tried to type them manually. When i try purevpn on my desktop computer with the username and password it works correctly. Please provide a solution as i bought a year subscribtion from PureVPN and don't want to waste the money i spent. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2021 Administrators Share Posted November 21, 2021 @hazimi I'll reply in your topic hazimi 1 Link to comment Share on other sites More sharing options...
TurboBaron Posted November 21, 2021 Share Posted November 21, 2021 Can I use this with the Netgear Nighthawk XR500 ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2021 Administrators Share Posted November 21, 2021 59 minutes ago, TurboBaron said: Can I use this with the Netgear Nighthawk XR500 ? No, this is just for the R2. There is no cross compatible firmware, each router will get its own releases, shouldn't be too much longer for an XR500 update. TurboBaron 1 Link to comment Share on other sites More sharing options...
CypherzZ-_- Posted November 21, 2021 Share Posted November 21, 2021 Wow finally and it is way more stable! Thank you guys with the update and keep it coming in the future! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
JimRoberts Posted November 21, 2021 Share Posted November 21, 2021 This firmware upgrade basically bricked my router. Nothing works anymore. No pages load, constantly says "script error" or something a long those lines when I click on anything. The geo filter has some random text where the home button is effectively disabling any way to use it. I've tried factory resetting and rebooting many times, clearing browser cache, nothing works. Was working perfectly fine until I went to upgrade the firmware. What is going on?? I've attached a picture showing the text at the bottom of the geofilter that blocks the buttons there from being able to do anything. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 22, 2021 Administrators Share Posted November 22, 2021 4 minutes ago, JimRoberts said: This firmware upgrade basically bricked my router. Nothing works anymore. No pages load, constantly says "script error" or something a long those lines when I click on anything. The geo filter has some random text where the home button is effectively disabling any way to use it. I've tried factory resetting and rebooting many times, clearing browser cache, nothing works. Was working perfectly fine until I went to upgrade the firmware. What is going on?? I've attached a picture showing the text at the bottom of the geofilter that blocks the buttons there from being able to do anything. Hey, welcome to the forum! It appears the router hasn't been upgraded/didn't take the upgrade. Attempt the upgrade again, then wait 5 minutes and refresh the page if it hasn't already and see if the version in the top right of the screen changes to this version. If it has then do a factory reset from the interface, wait 2 minutes then see if it all appears to be working. Link to comment Share on other sites More sharing options...
JimRoberts Posted November 22, 2021 Share Posted November 22, 2021 everytime I try to upgrade it says "cgi script took long to form a response" Link to comment Share on other sites More sharing options...
JimRoberts Posted November 22, 2021 Share Posted November 22, 2021 11 minutes ago, Netduma Fraser said: Hey, welcome to the forum! It appears the router hasn't been upgraded/didn't take the upgrade. Attempt the upgrade again, then wait 5 minutes and refresh the page if it hasn't already and see if the version in the top right of the screen changes to this version. If it has then do a factory reset from the interface, wait 2 minutes then see if it all appears to be working. everytime I try to upgrade it says "cgi script took long to form a response" Link to comment Share on other sites More sharing options...
Alias 1aB Posted November 22, 2021 Share Posted November 22, 2021 it is no big deal to me but after updating the firmware and doing a factory reset as you guys suggested, everything is working fine except for ping heatmap. Page comes up says cloud data not downloaded, please FORCE UPDATE. I click on it and it does not do anything beyond that. Just the spinning circle. I will say this. The router does connect faster to the cable modem than ever before so you guys got that fix right. Still do not think IPv6 is working perfectly right but again not a major concern. Still have not tried turning the WIFI radios on so cannot give my feedback on that yet. Link to comment Share on other sites More sharing options...
zaibkhan Posted November 22, 2021 Share Posted November 22, 2021 ping heat map not working on new firmware Link to comment Share on other sites More sharing options...
HANDSOME KING Posted November 22, 2021 Share Posted November 22, 2021 PING HEATMAP fix needed ASAP! 😎 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 22, 2021 Author Share Posted November 22, 2021 11 hours ago, JimRoberts said: everytime I try to upgrade it says "cgi script took long to form a response" What firmware version are you upgrading from? Could you please try the upgrade from a different browser? 2 hours ago, zaibkhan said: ping heat map not working on new firmware What isn't working with Ping Heatmap exactly? Link to comment Share on other sites More sharing options...
zaibkhan Posted November 22, 2021 Share Posted November 22, 2021 35 minutes ago, Netduma Liam said: What firmware version are you upgrading from? Could you please try the upgrade from a different browser? What isn't working with Ping Heatmap exactly? 35 minutes ago, Netduma Liam said: What firmware version are you upgrading from? Could you please try the upgrade from a different browser? What isn't working with Ping Heatmap exactly? i have upgraded from version 3.0.207 to latest version 3.0.394 when i click on ping heat map it says force update and then nothing happened earlier after two or three updates message appear wait briefly but nothing happened after that . but just now it starts working when i clicked on force update . before now two or 4 hours hours ago it wasn't working but now its working fine , thank you for asking Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 22, 2021 Author Share Posted November 22, 2021 3 minutes ago, zaibkhan said: i have upgraded from version 3.0.207 to latest version 3.0.394 when i click on ping heat map it says force update and then nothing happened earlier after two or three updates message appear wait briefly but nothing happened after that . but just now it starts working when i clicked on force update . before now two or 4 hours hours ago it wasn't working but now its working fine , thank you for asking Interesting, thanks for letting us know. If you have any further issues just give us a shout. zaibkhan 1 Link to comment Share on other sites More sharing options...
GenMatrix Posted November 22, 2021 Share Posted November 22, 2021 On 11/20/2021 at 2:52 PM, Netduma Fraser said: Yes it should be a lot more stable now based on our testing but as always let us know if you encounter any issues Thanks for confirming Fraser. Fingers crossed! Link to comment Share on other sites More sharing options...
kgrm Posted November 22, 2021 Share Posted November 22, 2021 Hi forum, Prior upgrade to .394 I did a factory reset and once I completed the upgrade I did the factory reset again and the ping heatmap is working fine for me. These are the bugs/issues that I found: 1-When I disable the "Scheduled tests" at beanchmark I get this error: 2-If I want to shutdown the 2.4ghz or 5ghz wifi, I need to restart the router in order to get the light come off (but I dont need to restart the router to get the WiFi off, it only applies to the light/led". 3- Although the IPv6 is OFF, I'm still receiving these messages: 4- But I appreciate the update <3, so far the R2 has been stable for the last 2 days: Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 22, 2021 Author Share Posted November 22, 2021 Great feedback, thanks @kgrm! I'll pass these over to the team and see if we're able to recreate all of these and ultimately fix them. kgrm 1 Link to comment Share on other sites More sharing options...
John213 Posted November 22, 2021 Share Posted November 22, 2021 Hi again! It's something wrong with down speed on .394 fw. I can't pass 500 mbps on R2 while my ISP Router does 940 mbps so easy. Using vlan with ppoe and tested without ticked QOS. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted November 22, 2021 Share Posted November 22, 2021 On 11/19/2021 at 4:16 AM, Netduma Liam said: We totally get that it’s been a while since the last firmware and we’ll be posting an update explaining why, as well as why it’s not going to happen again. There's a LOT more to come, including features, over the next few months so keep an eye out... Did a post get posted? Link to comment Share on other sites More sharing options...
johnnytran Posted November 23, 2021 Share Posted November 23, 2021 Just wondering is there an explanation of the different options for traffic prioritization? I remember the earlier firmware versions had no option to select gaming/voice, video, normal or apply to WAN. Can we get an explanation of what each one does? I used to get a nice connection with the old firmware so just want to recreate it with the new one, not sure which option to select and whether to apply it to WAN. I was trying a combination of them all yesterday and can't seem to get it working how it used to. I'd like to avoid going back to the old firmware if can recreate whatever setting was used on those with the new firmware Link to comment Share on other sites More sharing options...
HANDSOME KING Posted November 23, 2021 Share Posted November 23, 2021 My Ping Heatmap has been fixed and is currently working. Good job guys, this new firmware on the R2 is PERFECTION! Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 23, 2021 Author Share Posted November 23, 2021 17 hours ago, John213 said: Hi again! It's something wrong with down speed on .394 fw. I can't pass 500 mbps on R2 while my ISP Router does 940 mbps so easy. Using vlan with ppoe and tested without ticked QOS. How are you testing the speeds? Through connection benchmark or through a third party speedtest like speedtest.net? Can you run both and compare the results? 10 hours ago, johnnytran said: Just wondering is there an explanation of the different options for traffic prioritization? I remember the earlier firmware versions had no option to select gaming/voice, video, normal or apply to WAN. Can we get an explanation of what each one does? I used to get a nice connection with the old firmware so just want to recreate it with the new one, not sure which option to select and whether to apply it to WAN. I was trying a combination of them all yesterday and can't seem to get it working how it used to. I'd like to avoid going back to the old firmware if can recreate whatever setting was used on those with the new firmware Use gaming/voice for Wi-Fi and normal for wired. We need to make this clearer, I know! Apply to WAN is entirely optional to be honest, we can't measure how well it works as it just appends a priority flag to your important traffic when it's sent upstream. There's no harm in applying it, it can only make a positive difference. 10 hours ago, HANDSOME KING said: My Ping Heatmap has been fixed and is currently working. Good job guys, this new firmware on the R2 is PERFECTION! Nice, glad you're enjoying it! johnnytran 1 Link to comment Share on other sites More sharing options...
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