Kevin.pal Posted April 24, 2021 Share Posted April 24, 2021 I’m using my phone with my data so would you know my netduma up address? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 24, 2021 Administrators Share Posted April 24, 2021 On 4/24/2021 at 2:17 AM, Swgohlegend said: I’m using my phone with my data so would you know my netduma up address? Expand Ah have you been posting here each time through your phone? If so we wouldn't know it, if you can post here while connected to the router we'll have the correct IP to try and access from Link to comment Share on other sites More sharing options...
Offen Posted April 24, 2021 Share Posted April 24, 2021 Hello again Is it normal that the router can't reach 300mbps in download? I got a 300/30 broadband, highest I reached was 171mbps on the routers connection benchmark. On a speedtest on my PC I got 22mbps on both upload and download. I did Disable the QoS when testing aswell. When bypassing the router I got 310mbps I don't think this was an issue on the original firmware as far as I remember as It had the option to turn on "super turbo speed" mode when I needed it. But maybe that one was limited to 170mbps aswell? hmmm... I am confused. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 24, 2021 Administrators Share Posted April 24, 2021 On 4/24/2021 at 6:42 PM, Offen said: Hello again Is it normal that the router can't reach 300mbps in download? I got a 300/30 broadband, highest I reached was 171mbps on the routers connection benchmark. On a speedtest on my PC I got 22mbps on both upload and download. I did Disable the QoS when testing aswell. When bypassing the router I got 310mbps I don't think this was an issue on the original firmware as far as I remember as It had the option to turn on "super turbo speed" mode when I needed it. But maybe that one was limited to 170mbps aswell? hmmm... I am confused. Expand The Connection Benchmark speeds we're still improving on so you can ignore that for the moment. Speedtest.net is odd though, can you take a screenshot of the Device Manager table view please and post here? How did you disable QoS exactly? Offen 1 Link to comment Share on other sites More sharing options...
Offen Posted April 24, 2021 Share Posted April 24, 2021 On 4/24/2021 at 7:30 PM, Netduma Fraser said: The Connection Benchmark speeds we're still improving on so you can ignore that for the moment. Speedtest.net is odd though, can you take a screenshot of the Device Manager table view please and post here? How did you disable QoS exactly? Expand Alright, good to know it's a bug. So what I did to Disable the QoS was with the checkbox on the QoS page, I unckecked it after I was done: Device manager as requested: Edit: changed to table view Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 24, 2021 Administrators Share Posted April 24, 2021 One of the ports there are limited to 100Mbits, try with a different ethernet cable and see if you get better speeds Link to comment Share on other sites More sharing options...
Offen Posted April 25, 2021 Share Posted April 25, 2021 On 4/24/2021 at 8:41 PM, Netduma Fraser said: One of the ports there are limited to 100Mbits, try with a different ethernet cable and see if you get better speeds Expand hmm, that is the TV, it doesn't have a gigabit network card. I did manage to get a proper speedtest on the PC after disabling QoS and rebooting. But I was also having some troubles before I did the test. It started with me half DC from everything. By "Half DC" I mean, getting DCd from a game, and also voip and my screen share on discord died all ta the same time. But I didn't DC from Steam or discord. Kinda hard to explain, I was online, but I couldn't hear or talk to anyone in the channel, or load any webpages etc. it was weird. A reboot on the router fixed it. Link to comment Share on other sites More sharing options...
Kevin.pal Posted April 25, 2021 Share Posted April 25, 2021 On 4/24/2021 at 2:17 AM, Swgohlegend said: I’m using my phone with my data so would you know my netduma up address? Expand this is my computer ip address. hoping this gets resolved Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 25, 2021 Administrators Share Posted April 25, 2021 On 4/25/2021 at 12:57 AM, Offen said: hmm, that is the TV, it doesn't have a gigabit network card. I did manage to get a proper speedtest on the PC after disabling QoS and rebooting. But I was also having some troubles before I did the test. It started with me half DC from everything. By "Half DC" I mean, getting DCd from a game, and also voip and my screen share on discord died all ta the same time. But I didn't DC from Steam or discord. Kinda hard to explain, I was online, but I couldn't hear or talk to anyone in the channel, or load any webpages etc. it was weird. A reboot on the router fixed it. Expand Glad to hear it is resolved, do keep us posted on how you get on. On 4/25/2021 at 5:21 AM, Swgohlegend said: this is my computer ip address. hoping this gets resolved Expand Great thank you, hopefully we can get this done early week for you. Link to comment Share on other sites More sharing options...
DiGz Posted April 26, 2021 Share Posted April 26, 2021 So after all this time and the xbox party chat is still broken.... dude seriously I gave up ages ago and went asus and couldn't be happier myself. Surely people who can't use the xbox party chat be given a decent discount on an r2 or something. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 26, 2021 Author Share Posted April 26, 2021 On 4/26/2021 at 7:58 AM, digz_au said: So after all this time and the xbox party chat is still broken.... dude seriously I gave up ages ago and went asus and couldn't be happier myself. Surely people who can't use the xbox party chat be given a decent discount on an r2 or something. Expand Apologies this issue has taken so long to resolve, I'll follow up with the team now and see where we are with it. Last I heard we were able to replicate it but unforunately it's quite a complicated issue to resolve. DiGz and Infoseye 1 1 Link to comment Share on other sites More sharing options...
DiGz Posted April 27, 2021 Share Posted April 27, 2021 On 4/26/2021 at 12:27 PM, Netduma Liam said: Apologies this issue has taken so long to resolve, I'll follow up with the team now and see where we are with it. Last I heard we were able to replicate it but unforunately it's quite a complicated issue to resolve. Expand Thank you, I'm keen to get back to using my r1 once this issues is laid to rest. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
e38BimmerFN Posted April 27, 2021 Share Posted April 27, 2021 Lets keep an eye on this thread as well regarding any MS xbox Chat issues: Link to comment Share on other sites More sharing options...
R3M!X Posted April 28, 2021 Share Posted April 28, 2021 Does this fw version increase the speed cap of 1000mbps? I just upgraded my internet to 1200mbps. I can't go pass 1000mbps on an older fw. Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 28, 2021 Author Share Posted April 28, 2021 On 4/28/2021 at 12:59 PM, R3M!X said: Does this fw version increase the speed cap of 1000mbps? I just upgraded my internet to 1200mbps. I can't go pass 1000mbps on an older fw. Expand I'm afraid not, 1000mbps is the maximum the ethernet ports on the R1 can do, this isn't something that can be increased through a software update. Link to comment Share on other sites More sharing options...
R3M!X Posted April 28, 2021 Share Posted April 28, 2021 On 4/28/2021 at 1:19 PM, Netduma Liam said: I'm afraid not, 1000mbps is the maximum the ethernet ports on the R1 can do, this isn't something that can be increased through a software update. Expand Oh RIP, Does the XR500 or R2 exceed that cap? Link to comment Share on other sites More sharing options...
Knomax Posted April 28, 2021 Share Posted April 28, 2021 When everything is working.... Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 28, 2021 Author Share Posted April 28, 2021 On 4/28/2021 at 1:39 PM, R3M!X said: Oh RIP, Does the XR500 or R2 exceed that cap? Expand The XR500 is capable of over 2.4gbps over Wi-Fi, but it still uses gigabit ethernet ports. The R2 is also limited to gigabit over wired and wireless. Link to comment Share on other sites More sharing options...
e38BimmerFN Posted April 28, 2021 Share Posted April 28, 2021 On 4/28/2021 at 12:59 PM, R3M!X said: Does this fw version increase the speed cap of 1000mbps? I just upgraded my internet to 1200mbps. I can't go pass 1000mbps on an older fw. Expand Lets remember that Wifi will not see much near 900Mpbs on the XR series routers unless your wifi device supports 4x4 antenna configuration and also supports 1733Mpbs which only the XR450/500 support if 160Mhz is enabled. Otherwise 1300Mpbs is the norm. Most 5Ghz AC devices max out at around 400-500mpbs with 2x2 antenna configurations. 4x4 should see around 900Mpbs range configurations and devices are optimally set up and supportive. Wired ports, depending on FW/PC and HW NAT support should see near 900Mpbs or over. However I think the R1 doesn't support this. The R2 does. Link to comment Share on other sites More sharing options...
craiga79 Posted April 30, 2021 Share Posted April 30, 2021 Just wondering, is there a fw version I can go back to that will fix xbox party chat? As I have not been able to get BT IGMP IPTV working on either my R1 or XR300, I basically use the R1 as a dmz connected network switch in my man cave and bizarrely, because I use party chat, I have to bypass my gaming router when I want to, er, game! Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 30, 2021 Author Share Posted April 30, 2021 On 4/30/2021 at 8:25 AM, craiga79 said: Just wondering, is there a fw version I can go back to that will fix xbox party chat? As I have not been able to get BT IGMP IPTV working on either my R1 or XR300, I basically use the R1 as a dmz connected network switch in my man cave and bizarrely, because I use party chat, I have to bypass my gaming router when I want to, er, game! Expand Unfortunately I think this is present on both original release and beta firmware. I remember you saying you also have issues with the BT IGMP IPTV so I'll chase this up internally to see where we are with both of these issues. craiga79 1 Link to comment Share on other sites More sharing options...
Kevin.pal Posted May 1, 2021 Share Posted May 1, 2021 On 4/25/2021 at 12:44 PM, Netduma Fraser said: Glad to hear it is resolved, do keep us posted on how you get on. Great thank you, hopefully we can get this done early week for you. Expand Hi netduma team, when will am i able to use this update? Link to comment Share on other sites More sharing options...
DiGz Posted May 1, 2021 Share Posted May 1, 2021 On 4/30/2021 at 12:00 PM, Netduma Liam said: Unfortunately I think this is present on both original release and beta firmware. I remember you saying you also have issues with the BT IGMP IPTV so I'll chase this up internally to see where we are with both of these issues. Expand Last time I tried the og firmware worked for party chat. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 1, 2021 Administrators Share Posted May 1, 2021 On 5/1/2021 at 3:09 AM, Swgohlegend said: Hi netduma team, when will am i able to use this update? Expand Sorry about this, I know the dev is really busy, I'll see if I can get someone else to do this on Tuesday once they're back in the office. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 5, 2021 Administrators Share Posted May 5, 2021 On 4/3/2021 at 4:14 PM, Swgohlegend said: I just disabled it Expand Sorry for the delay, dev tried to access today but wasn't able to, I suspect your IP has changed. Could you post here again using your broadband connection please? Link to comment Share on other sites More sharing options...
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