AsNCo Posted July 6, 2018 Share Posted July 6, 2018 Why is it that some people are experiencing disconnections from time to time on wired while others don't. So far, do not have this issue thank goodness except for my cat stepping on the router button for the 2nd time now disabling WiFi. Is there a way to make the buttons not do anything instead? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted July 6, 2018 Administrators Share Posted July 6, 2018 Why is it that some people are experiencing disconnections from time to time on wired while others don't. So far, do not have this issue thank goodness except for my cat stepping on the router button for the 2nd time now disabling WiFi. Is there a way to make the buttons not do anything instead? I don’t think so unfortunately! The reason is mostly caused by Xbox one when it’s in sleep mode (but not exclusively). Not sure on the exact cause as it’s Netgear who fixed it! Link to comment Share on other sites More sharing options...
rckrz6 Posted July 6, 2018 Share Posted July 6, 2018 FYI microsoft finally admits there a problem with xbox if your having an issue with that just that, Networking When the console wakes from Instant on/connected standby with a wired connection, the console may not recognize that the Ethernet cable is plugged in. Workaround: Please reboot the console via Guide -> reboot. Read more at https://news.xbox.com/en-us/2018/07/05/new-preview-alpha-skip-ahead-1810-system-update-7-5-18/#tGjlXgpfLHiuryjC.99 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted July 7, 2018 Administrators Share Posted July 7, 2018 FYI microsoft finally admits there a problem with xbox if your having an issue with that just that, Networking When the console wakes from Instant on/connected standby with a wired connection, the console may not recognize that the Ethernet cable is plugged in. Workaround: Please reboot the console via Guide -> reboot. Read more at https://news.xbox.com/en-us/2018/07/05/new-preview-alpha-skip-ahead-1810-system-update-7-5-18/#tGjlXgpfLHiuryjC.99 Awesome, thanks for sharing Link to comment Share on other sites More sharing options...
Achilles Posted July 24, 2018 Author Share Posted July 24, 2018 I noticed firmware V2.3.2.22 is now out. Should we upgrade to this version or does it not contain the fixes to the problems we've had? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted July 24, 2018 Share Posted July 24, 2018 I noticed firmware V2.3.2.22 is now out. Should we upgrade to this version or does it not contain the fixes to the problems we've had? This version has been out for a while now (since the 18th of June in the UK) If Fraser has given you a version with a fix for stability issues I would stay on that until the new release which contains that fix. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2018 Administrators Share Posted July 24, 2018 As above, the next version released will have the fix. --- If anyone is still having the issue please let me know as there are commands I would like you to run when the issue occurs in order to gain more information for a fix. Link to comment Share on other sites More sharing options...
Fathomless Posted July 24, 2018 Share Posted July 24, 2018 Fraser, thank you for the help with Netgear fix. ...up time is 36 days with .18 firmware. Link to comment Share on other sites More sharing options...
M1b5p Posted July 31, 2018 Share Posted July 31, 2018 Hi, I’m having the same exact issues. LAN disconnects only on my PC Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 31, 2018 Administrators Share Posted July 31, 2018 Hi, I’m having the same exact issues. LAN disconnects only on my PC Hey, welcome to the forum! I've sent you a PM with firmware to try. Link to comment Share on other sites More sharing options...
kenodoxy Posted August 3, 2018 Share Posted August 3, 2018 Getting the same internet disconnects after a couple of days ethernet or wifi requiring a reboot. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 4, 2018 Administrators Share Posted August 4, 2018 Getting the same internet disconnects after a couple of days ethernet or wifi requiring a reboot. Hi Keno - I'll PM you the latest firmware to try now. Link to comment Share on other sites More sharing options...
bboy486 Posted August 4, 2018 Share Posted August 4, 2018 Can I get the latest firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 4, 2018 Administrators Share Posted August 4, 2018 No problem - just messaged you. Link to comment Share on other sites More sharing options...
JavierCBT Posted August 5, 2018 Share Posted August 5, 2018 I have the same issue. Smart tv and plcs not working because of the ethernet problem. Can I have access to the firmware that fix this, please? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2018 Administrators Share Posted August 5, 2018 I have the same issue. Smart tv and plcs not working because of the ethernet problem. Can I have access to the firmware that fix this, please? Hey, welcome to the forum! I've sent you a PM with the firmware. Link to comment Share on other sites More sharing options...
Zer0Bubble Posted August 5, 2018 Share Posted August 5, 2018 Which firmware is the newest one? I'm currently what the router to believes is the current one. I've lost all connectivity on my lan ports. When i reboot the router it works for approx 6 mins then everything goes back to being offline. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2018 Administrators Share Posted August 5, 2018 Which firmware is the newest one? I'm currently what the router to believes is the current one. I've lost all connectivity on my lan ports. When i reboot the router it works for approx 6 mins then everything goes back to being offline. Hey, welcome to the forum! Sent you a newer firmware with the fix. Link to comment Share on other sites More sharing options...
Zer0Bubble Posted August 5, 2018 Share Posted August 5, 2018 So far so good. Thanks. I still had my R1 in reserve so it was all good! Link to comment Share on other sites More sharing options...
Sugada Posted August 7, 2018 Share Posted August 7, 2018 I just purchased my XR500 and just after a few days, my players started DCing all the time. I'm on V2.3.2.22 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2018 Administrators Share Posted August 7, 2018 I just purchased my XR500 and just after a few days, my players started DCing all the time. I'm on V2.3.2.22 Hey, welcome to the forum! I have sent you a PM with a firmware to try Link to comment Share on other sites More sharing options...
ghoul2oo3 Posted August 8, 2018 Share Posted August 8, 2018 Hey, welcome to the forum! I have sent you a PM with a firmware to try Can I grab the latest firmware to try as well Fraser. I assume this a new build compiled or was it still the same V2.2.1.10-DBG-XR356-180522a from a month ago? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2018 Administrators Share Posted August 8, 2018 Can I grab the latest firmware to try as well Fraser. I assume this a new build compiled or was it still the same V2.2.1.10-DBG-XR356-180522a from a month ago? It's a newer firmware with that fix in, sent you a PM. Link to comment Share on other sites More sharing options...
jb68 Posted August 8, 2018 Share Posted August 8, 2018 Can you send me the newer firmware with the fix too if possible. Link to comment Share on other sites More sharing options...
xlr8r Posted August 8, 2018 Share Posted August 8, 2018 Fraser, is only happening to users with consoles plugged in (wired) directly to the router ? i was reading a post of yours somewhere else and one poster commented that they were using a switch (between devices and the xr500) which stopped the random disconnects. Im curious about this as I too have many devices (including consoles) connected, but i don't get the disconnect issues. I am using a netgear switch between my devices and the router, so maybe there is some fact to it..... my xbox was already set to auto Instant-on mode (ps4 the same) and had no issues .... since its all working for me as is... i dont want to change anything....lol ps. i have noticed though that Teamviewer disconnects quite a lot using this router.... ? Link to comment Share on other sites More sharing options...
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