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Netduma Admin

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Everything posted by Netduma Admin

  1. Hi Tango - we are seeing this ourselves in testing, which is really strange. So it's not just you! It used to be working. We are looking into this as a priority. Could you just confirm the firmware version you are on? Thanks.
  2. This is a great idea and something we will be making soon. What stats would you like to see?
  3. You’re referring to the 1,200 unprioritized packets right? Could you do a PingPlotter test on your line. It’s possible you have an issue with it that’s causing packet loss, rather than there being anything wrong with your router. Here’s a quick guide on how to do this. Let us know your results:
  4. This is an awesome idea and something we have on our roadmap. We were thinking you could have a ‘save ping’ option which would keep a record of your average ping for the last x minutes. And you could then add notes e.g. the game you played, KD etc. Would you guys find this helpful?
  5. Thanks for this. We’ll need to check with a dev if these logs are indicative of anything. We’ll get back to you on Monday about this.
  6. After 4-5 successful blocks on your Geo-Filter the game unfortunately assumes you have a network problem so forces a restart. There are two ways to reduce this: - make your filter cover your region e.g. EU. This way you’ll only block the game from giving you servers in the US which won’t happen as frequently - If you just want a single server, boot the game up just covering that server with your filter. Then switch to spectating mode so the filter is disabled once the game is fully booted. After that you should mostly get that server, but when you don’t, exit the pre-game lobby as quickly as you can if the server is not the one you want.
  7. Make your range MUCH smaller than that. Just cover one or two of the west coast servers. We were able to get a US server every time when setup like this. Also make sure you have this all setup then boot up the game. Don’t make changes to the filter while the game is running because you need to ‘trick’ the ping test the game does at bootup into thinking you can only connect to US servers Thanks.
  8. There’s a lot of jitter on that line. You’re seeing regular spikes of 20ms which will affect your gaming. Was your test over wireless or wired? Was anything else using your bandwdith at the time? If it was wired, then you may have an issue with this line. I would recommend sending these results to your ISP and they should be able to look into stabilising it for you.
  9. Could you take a screenshot of it not working please. Could you also take a screenshot of your settings in the Geo-Filter map? Thanks.
  10. Thanks for the info. Could you link us to the page where you got the config from? Thanks.
  11. If you test your connection on the PS4, what is your NAT status? Trying to figure out if this is a console issue, or BO4 specific issue.
  12. Hi Chad - tricky one to know the cause immediately here. It could just be an issue with your Internet line that might have been acting up that night. To rule out some potential causes, could you upgrade to this hotfix firmware which solves some disconnect issues:
  13. The 5GHz WiFi band is on newer routers, such as the Nighthawk Pro Gaming XR500 that TechFlow reviewed, so you would need to buy one of these to get the 5GHz band. That probably isn't the reason for the drop outs though. Do you know if it's just the WiFi dropping out, or the whole router? I don't think this will be possible unfortunately, but than you for the suggestion
  14. Ok - I think Ping Assist may have broken on your router. Could you factory reset the router to solve this please, and when setting up your Geo-Filter, could you make sure you have it set to 0 again (and Strict Mode on) When you boot up the game next time, all those servers outside your range should all appear as triangles, not servers with dotted lines around them. Let us know if you're not sure how to factory reset - would also be useful to know which router you have too. Thanks
  15. Thanks for the nice words How long has this been happening? It sounds like it might be ageing hardware unfortunately. Is it just the WiFI dropping out? Easiest way to tell this is if the WiFi drops, can you still get on the Internet via a wired connection? It might be worth changing the WiFi channel to see if there's any improvement.
  16. That's correct, it throttles your bandwidth to prevent congestion from building. I recommend you click on the small '?' icons in the top right corner of the Anti-Bufferbloat panel. It will then explain all of this, which will help you decide how you want to apply Anti-Bufferbloat.
  17. So the game decides which server it will give you of the two. The Geo-Filter can block the Ohio server, but then it's a bit slow to return to the lobby. So your best option is to have the Geo-Filter in Spectating Mode and return to the lobby whenever you're given the Ohio server when you join the game. I appreciate that's not ideal, but that's just how they designed their netcode unfortunately.
  18. Hope it works for you. Could you post in this thread please, that'll be a bit easier for us to track rather than it becoming spread out.
  19. Could you downgrade back one firmware please to .32: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32 Do things then function as expected? If yes, could you upgrade back to .40 using this hotfix firmware: https://forum.netduma.com/topic/28523-new-xr500-hotfix-firmware-for-drop-outs/ Same to you @Zippy - unless you already tried this?
  20. Thanks for sharing this idea. If you have any other future suggestions over how we can continue to improve DumaOS, let us know in our feedback & ideas subforum: https://forum.netduma.com/forum/9-feature-ideas-improvements-for-dumaos/
  21. The problem here is you are not blocking the connections outside of your radius when you boot up the game. You can tell this because all the servers have dotted rings around them. The fix should be simple: set Ping Assist to 0 and make sure Strict Mode is enabled. Then reboot the game. This should then fix your problem. We double checked yesterday and forced the Brazil server at bootup and we then were able to guarantee we only played on the Brazil server. If the game ever gave us a different server, the Geo-Filter would block it, so it was working great. Let us know how you get on after making these changes.
  22. Pourriez-vous prendre une capture d'écran de vos paramètres DMZ? Je ne recommanderais pas de changer la plage DHCP, cela pourrait causer de très gros problèmes car il n'y aura pas assez d'adresses IP pour les périphériques qui se connectent à votre modem (Du moins c'est ce que je suppose que la dernière capture d'écran montre)
  23. Hi Frostie - I would highly recommend you go ahead and upgrade. Most of the entire install base are on it now, so it's not really in 'beta' now. We'll probably remove that tag when we launch the next DumaOS milestone. Your firmware version is fine to upgrade from. Head over here and sign up - you'll then get an email with full instructions on how to upgrade: https://netduma.com/r1-dumaos/ Finally, after installing the new firmware, I'd recommend using these optimal settings guides for the features you use: http://support.netduma.com/en/support/solutions/folders/16000090646
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