Netduma Alex

Really strange. Have you tried enabling the guest network on the XR300 and connecting from there? I have a theory that the permissions for the guest network are kind of screwy.

I'm glad you got a setting that works well for you. Now you could set the anti-bufferbloat to only activate when high priority traffic is detected. Make sure that the High Priority Traffic light turns on when the PS4 is being played, and if it doesn't, you can manually add the device to the Traffic Prioritization menu using the Games Console preset.

If you allocate more bandwidth to the PS4, it will take priority over other devices when the bandwidth is in high demand, so I imagine that's what's happened here!

What he said! It's about finding the highest slider position that results in a stable ping. Once you've done that, you can set it so that it only activates when it detects that you're gaming.

I connected to you and it seems you're already on DumaOS?

Okay i'll do this today. Give me a couple of hours and i'll get to it! Make sure port 7777 is open cause i'm COMING IN Oh also, welcome to the forums!

I have sent the R1 fix to your router, so you're ready to upgrade to DumaOS! Unfortunately I couldn't connect to your router. Could you make sure that port 7777 is open? Follow the instructions here and let me know when you've done them so I can try again: http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

The one with the ring around it is whitelisted, which means that it's permanently unblocked. If you're unable to connect to it for a game, it's either because it's full, or because the server is just for authentication purposes and doesn't actually host games. The only way to lock a server into place is to allow it and give it a memorable name. If you very specifically want that server, you could try putting the radius directly on top of it, although that has varied levels of success depending on which game you're playing. Any time that you change Geo-Filter settings, you should close the game and open it again. You don't need to restart the Xbox, you just need to open the menu, press Start and choose Quit, then start the game up again.

The server with the white circle around it has been whitelisted by us because it's an authentication server. If this server is blocked, the game won't be able to connect at all. Servers with dotted lines around them are servers that have been allowed by Ping Assist. These servers are outside of your radius and are only allowed because their ping is lower than your Ping Assist value. A good solution for you might be to put the radius in the middle of the ocean and just rely on Ping Assist. This way, servers will be allowed from anywhere as long as they're low ping. This also helps if there are mislocated servers on the map.

It sounds like the one server you're seeing might be an authentication server. Does it have a white ring around it? What game are you trying to play? If you put the Geo-Filter into spectating mode, do any more servers appear?

Sorry we couldn't reply over the weekend. It looks like this thread kind of started and finished in our absence. To me, it sounds like the XR300 you bought had a hardware fault. I can see no other reason why the product would not be able to produce the full expected speeds, especially given that other routers in the same setup have been able to produce those speeds. I'd suggest returning the router for a refund.

@shrooma @verydispleased Your fix is done, you're ready to upgrade to DumaOS! @Grimm @Victor I was unable to connect to your routers. Please make sure you have followed the instructions at the start of this thread. We can DM if you need help!

Welcome to the forums! Yes i'll get it done. And yes, once the bug is patched you should upgrade to the most recent "original firmware" and after that, you could upgrade to DumaOS if you wanted.

@shrooma @Grimm @verydispleased My apologies for the delay! I will remind Joseph to get this done today. Ooh that rhymed...

I have forwarded this to Joseph so he can send you the fix.

Check your forum messages.

The R1 is quite dated now in terms of hardware so it's possible that the 80mb is a hardware limit. Your speeds might improve with DumaOS although in my experience DumaOS is actually more taxing on the hardware than the original firmware. Nevertheless, it may be worth a try. You can always downgrade again. I'll forward this to Joseph so that he can fix your firmware for upgrades.

I like these ideas a lot! We're aware of how useful these features would be... And i'll make sure the devs know that people really want this.

Okay, i'll forward this to @Netduma Joseph - We'll let you know when it's done!

Oh well if the spiking is occurring because of other devices in the house, the anti-bufferbloat options in DumaOS might be able to sort that out.

Ok now you need to follow the rest of this guide to get your router up to date: http://support.netduma.com/support/solutions/articles/16000085793-upgrading-your-netduma-r1-to-dumaos-from-the-original-r1-firmware

Sorry about the delay, we're going to do it tomorrow now, for sure. In the meantime please make sure that you've done everything in this guide so that we don't have any problems connecting: http://support.netduma.com/en/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

Didn't have time to do it on Friday, will try and get it done today.

Okay well i'll copy the relevant section of the guide: Access your Netduma R1 interface Go to >Settings >Miscellaneous Tick ‘Allow remote access to Netduma tech support’ Go to Settings >UPnP and enable the feature if it's not already enabled Go to Settings > Port Forwarding and remove any rules Now verify that everything is working by going to https://www.whatismyip.com/port-scanner/ In the port entry field, type in 7777 and click Scan If the result is 'Open' then you have successfully allowed us to access your router to run the fix.

I'll add that to our list of suggestions!