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Netduma Alex

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Everything posted by Netduma Alex

  1. Honestly I don't have much experience running the XR500 in AP mode, and it's not something that we test extensively at Netduma because it's a feature that Netgear adds and manages. My primary suggestions would be to make sure it's on the latest firmware, and perform a factory reset to remove any legacy issues.
  2. I think Fraser meant routerlogin.net/adv_index.htm
  3. It's not a big deal. As long as the ping reaches you in a reasonable amount of time, what happens along the way doesn't matter as much.
  4. To be clear: Your download link should arrive through email. If you don't get the link and you report it here, i'll check that your email address is on the list and then i'll send you the download link through DMs in case the email gets lost a second time? If you signed up for the 3.0 beta, you will get your link through email.
  5. Share excess enabled, Anti-BB set to Never.
  6. The Netduma R1 beta hasn't started yet. You'll keep your place in the queue though!
  7. Form seems to work for me, try opening in a new tab, it might be that on mobile the embedded frame doesn't work properly.
  8. The beta has been released to some who signed up, and more people are being invited as time goes on. Netgear are in charge of the beta program for the XR500 so I can't check the queue for you.
  9. Welcome to the forum! This is a known bug on the XR300, I believe it's related to translation. This will be fixed in the next patch.
  10. Welcome to the forum, I took a little look on their support site, looks like you can generate a config file from your account. https://www.vpnunlimitedapp.com/help/manuals/how-to-manually-create-vpn-conf Looks like you need to manually create a device and then choose OpenVPN as your protocol
  11. So it sounds like there's an unexpected bottleneck on wireless. I imagine the reason that reducing your bandwidth fixes it is because it takes your maximum connection level below that bottleneck. As for why that's happening, i'm not sure, but it could be due to interference from nearby devices, it might be worth using a wifi analyser app to see which channels are free near you and switch the XR500 to those channels. You could also do a little fiddling with the Bandwidth Allocation. Depending on how many devices you have on your network, it might be plausible to disable Share Excess Bandwidth, set your maximum bandwidth higher than it actually is, and then lowering the speed of wireless devices while leaving wired devices nice and high.
  12. You need to check that the specs are the same on the old plug and the new plug. That one looks like it would work although i've never seen a plug with a power brick being used for an R1.
  13. Oh i'm sorry, I wasn't clear, I meant 1-65535, as in every port.
  14. Wait so you were able to get into the interface to change it's LAN address? And it's using the same username and password? So why can't you get in?
  15. R1 beta hasn't been released yet unfortunately.
  16. I believe the same thing can be achieved by setting the other value to 65535.
  17. Well they're a big company so I guess not every staff member has heard of it. You're certainly experiencing some unique problems, so either it's a very faulty unit or there's something about your setup which is incompatible.
  18. Well, if the downgrade-upgrade option isn't working, you could try this: https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
  19. Unfortunately Netgear is managing the XR500 beta and we're not allowed to send the firmware out to anybody they haven't selected.
  20. The two ways to reset the router are from the interface and using the button. If the button method isn't working we might have to think again... Do you recall if you were using DumaOS or the Original Firmware last time you used the router?
  21. Make sure you're following these instructions carefully: http://support.netduma.com/support/solutions/articles/16000094903-how-to-factory-reset-the-netduma-r1-using-the-reset-button If you can't reset your password then unfortunately there's not much we can do from here.
  22. The Geo-Filter cloud will be the same no matter which version of DumaOS (or original firmware) you're on, so I would expect no huge difference on that front.
  23. Right so you've got it set up using DHCP... Hmm I can't think of why this would be happening. It might be that, until the next version comes out and we can fix this issue, you have to use an upstream router to handle this. Is there a time of day that this happens specifically, or just whenever you decide to restart the router?
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