Zippy

Okay.. I did tag @Netduma Fraserhere again for you and he will check tomorrow for yah and get back to you. Thanks! Zippy.

Hello Orbxtal! Make sure you check your junk or spam folder in your email.. As that likely is where your conformation email is.. Please post back for further assistance if it is not there and @Netduma Fraser can double check for you! Thanks! Zippy.

Thats interesting.. Ive never heard of doing a static route before to get it to work.. Typically once one hooks the R3 to your hub the R3 would obtain an Ip address from the hub and then that is what you would put in your Advance DMZ of your hub.. The only thing that I can think as to why its not working is because of conflicting Ips.. Like your hub is using something possibly very similar to 192.168 ect ect.. When you look at the WAN Ip on the R3 what does it show? This likely will be one for Fraser to help with! I assume you have already tried factory resetting the R3 to see if that helped? Sorry I couldnt of been of more help.. Thanks! Zippy.

Could you clarify a bit more.. Are you trying to put the R3 into the DMZ of your ISP router/modem? Thanks! Zippy.

Hey @PharmDawgg Hope your enjoying your fiber! Usually when one sees DHCP old event its followed by DHCP new lease allocated .. Then sometimes followed by DHCP new event.. Is it normal to see those as much as you are by the sounds of it.. No.. These really should follow what one has set for there release and renew time frame.. But they dont.. They randomly will trigger on there own.. If you have 20 or more devices then one would see alot of those.. But if your continuously seeing those then something isnt really correct.. I also get these alot on the R3.. Even when setting static ips for all my devices I still get them.. Which again one shouldnt.. Heres an example.. If I had my XR500 hooked up right now and have this type of DHCP events always changing.. The XR500 would crash.. That is why I cant even use the XR500.. The DHCP renew starts out with a few just here and there.. But then all of a sudden I start to get them almost none stop.. Then the router basically will start to fail.. I think what happens is it no longer matches the correct Ips to the correct devices because of this continuous DHCP renew.. Something behind the scenes arent matching up! And honestly that might be why it sends out another DHCP event change because the first attempt wasnt successful.. Which would make sense why we get another DHCP event so quickly.. My guess it comes back with cant renew because the Ip is already in use! Or cant match the device.. So it trys to renew again.. Which is this endless loop.. I feel at some point though one would end up either crashing or disconnecting.. Its like running with your shoe strings untied.. Sooner or later your going to trip! lol. Ive sent some logs over to Fraser the other day in the beta.. I think ive captured some good info for them! I feel it might be directly related to this.. And of course other things as well.. Hope all is well. Thanks! Zippy.

Baylee, Are you manually setting your speeds in the R3? Or are you using the Speed test to find your speeds automatically? Which one are you doing? I will add @Netduma Fraser here so he can help you further.. You should be getting closer to 900 up and down.. Thanks! Zippy.

Heres what I would suggest to try.. Log into your R3 and go to Speed Test.. Then go to Advance.. Once there input 1000 Download and 1000 Upload.. Save those settings.. Reboot the R3.. Then go do your speed test on the site you have been using before and test your speeds.. See if you can obtain a bit higher speeds.. What do you currently have your CC set at? If you could take a screenshot of that it would help.. There are some limitations when using QoS.. But I think we should see if we can get you a bit higher.. Thanks! Zippy.

Thanks Baylee, I would recommend talking more with Fraser if you want to return your R3.. I do believe there is somethings Fraser will have you test more before going forward for a return.. Are you using Congestion Control on the R3? When doing the initial setup of the R3 what speeds did the R3 detect when going through the initial setup? What is your connection type.. DHCP or something else? Thanks! Zippy.

Can you please explain more as to where did you ask them to return your product? None of your posts that I can see show where you asked to return the product.. Thanks! Zippy.

What happens when you disable IPV6 on LAN only on the R3 and leave IPV6 enabled on the WAN only of the R3.. Do you then get IPV6 to work in that configuration? IPV6 does still need work as you mentioned though along with some other tweaks.. My setup is Cable Modem>R3 so I do get a good score with this on IPV6 tests.. 20/20 and 10/10 on those popular sites.. I use this because my Xbox responds well for me when using IPV6.. Zippy.

@Proud R3 Owner That would make sense that those are link local.. What you are looking for are public IPV6 addresses.. Usually starting with a number.. Like 2606 ect ect.. I dont think one can get IPV6 to work when cascading one router to another router. That would break IPV6 if all devices are connected to the last router in the cascade.. What you would have to do in order to get IPV6 to work in your case would be to have your setup like this.. Cable Modem>R3>All Devices connected to the R3.. Then you would get a good working IPV6.. What I would do though is wait a bit for the next new firmware drop for the R3.. Then have your R3 as you main router and have it connected like I stated above.. Hope this helps with what im saying.. If you have any other questions feel free to ask. Thanks! Zippy.

Makes sense then.. Hopefully in the future they will give the option for like a full bridge mode so you can hook a different router up! Thanks! Zippy.

@PharmDawgg Do you guys have Vlan Ids that are in your modem router combo units? I was sitting here thinking what would happen if you cloned the MAC address of your ATT modem/router and added that to the R3 then add your Vlan ids on the R3.. Would that give you access to IPV6 maybe? Also when you say modem/router this is all one device correct? Thanks! Zippy.

In all reality your probably not missing out on much.. I think with both of you having fiber is a plus already.. Now the strange thing for me is im on a cable connection.. And I play on the Xbox.. For some reason in my case my gaming is far better with IPV6 enabled.. I know MS uses there Teredo and for some reason Teredo acts different when IPV6 is enabled in my case.. So its a must have for me. Basically when Im using my Netgear router I get an Open NAT with everything locked down.. Meaning UPNP is disabled and also not using port forwarding.. Which if one thinks about it that would make sense because IPV6 doesnt use NAT.. So IPV6 basically Opens what it needs and the Xbox shows this in my case.. Hopefully in time both of you will be able to hook up a router and obtain IPV6 at some point using a different router.. Currently the way it sounds is you both dont have a feature where that gets passed on.. Which makes sense because I dont believe IPV6 will function cascading a router to another router.. Currently though my R2 nor my R3 works correctly with IPV6.. Neither of those two routers can achieve what my XR500 or ASUS can with IPV6.. But with that said Netduma knows they need to do more work on IPV6.. So they will get that sorted.. Congrats to both of you on getting fiber! Your very lucky! How do you guys like it thus far? Thanks! Zippy.

I usually am the odd guy out on this but I use IPV6 exclusively.. My gaming by far is better using IPV6.. But im also playing on the Xbox.. There are factors to get it to work correctly though. And one key factor is to have a hostname tied to your IPV6 account.. An ideally have a Native IPV6 connection.. Not to mention functioning DNS servers.. What many dont understand is if you have a good working IPV6 one will get an Open NAT on Xbox because IPV6 doesnt use NAT.. If you have to enable UPNP or use port forwarding to get an Open NAT using IPV6 then your not using IPV6 or its not functioning properly.. You should get an Open NAT with out using any of those.. Ive tested this on Netgear and ASUS routers and always had good results. The R3 will get there! 👍 Thanks! Zippy.

That would be correct.. No two devices can share the same port.. You might be able to assign the one that currently isnt getting an Open NAT 3075.. Usually you can go up one and it works.. So basically one will have 3074 and one will have 3075.. This tends to work.. Give it ago and see what happens.. If the above doesnt work try and enable upnp and see if that will assign a different port for you.. Thanks! Zippy.

If you go into Stats for Nerds section you can look there at your Unknown traffic.. It will show an Ip address of where its coming from.. It wont show anything more then that.. Basically it will show Ip and port number.. You can look up the Ip address to see what it is.. Usually why its Unknown is its either encrypted or is something the DPI doesnt pick up or feel is important.. Back ground noise basically.. Hope that helps! Thanks! Zippy.

When you say high.. What exactly is high to you? Take a screenshot of your usage and post here.. Other then your usage being high how is the performance? Thanks! Zippy.

@Fogzzy IFS If your connection is that stable then I would not use it either.. Just as Fraser has mentioned.. But that also means no spiking as well.. Heres a screenshot bellow of me using it.. But tbh I have a stable connection and would not need to have it enabled.. Steady Ping is a good tool to have in your tool box so to speak in case one has a unstable connection to a server.. Its another cool feature to have just in case one needs it. Thanks! Zippy.

Yes that would be correct.. If you want to enable IPV6 you do have to enable it on the WAN.. Thanks! Zippy.

Can you log into the router by computer? If you can but cant by the app only try deleting the app on your phone and redownload the app again and see if that works.. Thanks! Zippy.

Hello @Adonis I will tag @Netduma Fraser here for you.. He will be able to give you guidance on your purchase and issue.. He should respond to you tomorrow.. So you can get this sorted. Thank you! Zippy.

Hello @RealSeb When using WAVEFORM as a test here is what id suggest for you.. You may or may not have tried this.. But this was what always worked for me using WAVEFORM.. Here is a list of things to do.. 1) Make sure you have you CC set to Always when testing. 2) Make sure your distribution flower is reset for both Upload and Download.. So everything is equal.. 3) Make sure you have share excess enabled for both Upload and Download. 4) Test from the device you play on.. Example your gaming PC.. 5) Adjust your sliders accordingly.. I always start at a 100% and work my way down. Usually at 10% increments and once I start to get close go to 5% increments. To finally achieve good results.. Of course do this on both Upload and Download.. 6) If your still having issues make sure your not prioritizing any traffic at the time of testing.. Just in case its being pickup and bypassing CC.. What I have mentioned above is all geared to help get your buffer bloat score better.. Which should give you better in game experience.. Ideally you want your loaded results on Waveform to be as close to zero as possible on both upload and download.. Give those ideas a go! If your still having a hard time post back for more help! Thanks! Zippy.

The new firmware is expected sometime this week.. Netduma doesnt really set an eta.. Things can come up fairly easily with unforeseen issues that can occur.. If things go well then it should be this week. Thanks! Zippy.

Hey @White_Mamba As a test try connecting wirelessly and see if that connects properly.. Again this is just as a test.. I know playing wired is always better.. Give that ago once and report back what you experience. Thanks! Zippy.