Netduma Fraser

Could be a DNS issue on your PC specifically or the browser isn't resolving it correctly, shouldn't be connected to any larger issues

Could you provide the log again when it happens please?

Glad to hear that helped you. There are lots of options on the router, making them all really visible would be quite chaotic and wouldn't be very user friendly or appealing to use. It is an advanced option though which is why that specifically is hidden behind a toggle.

As only 1Gbps is supported this is the maximum value you can enter and is the value you should enter. What is your ping during the day? It sounds like ISP congestion and so during non peak times is when it plays better Does your ping change when this happens? How do you have SmartBOOST set?

We're aware of PO not working reliably currently and looking into it, adjust Congestion Control manually for the moment

Are you connected via ethernet or WiFi when this happens? Are you accessing via routerlogin.net or 192.168.1.1 and do you notice a difference with either?

Could you clarify what you mean exactly?

Thank you very much for the report, I know we were having some issues with Ping Optimiser/the functions that rely on those servers on other routers, didn't know it was impacting this version also, I will pass it onto the team.

No it should be fine, it's just for the Geo-Filter, SmartBOOST will still apply normally

It definitely should have worked, try running through the process again. You can find the firmware versions here: https://support.netduma.com/firmwares/netduma-r3/

Added

The public version of that firmware version or the beta version I listed? The router yes, typo, you don't need to connect them all specifically again, factory reset and make the WiFi details the same and they will reconnect themselves

Could you enable IPv6 in WAN Settings please? Someone yesterday said that resolved it for them

I know there was a firmware early on where it didn't save but that was resolved a while ago so should be fine now. Yes please then we can see if it has regressed

Ping Optimizer just changes the Congestion Control values which can be done manually so the only thing it would indicate is that you probably need to re-adjust those percentages

No it won't be related to that at all. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?

VLAN is available in Settings > WAN > Advanced do you see it there?

On the central part it's on activities, switch it to Devices as you have done the device and then you should see it prioritizing.

It doesn't necessarily mean that is the cause of your issues, switch the table view off and see what they look like. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup Traffic Prioritization? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter? Where are you measuring the packet loss? It's way too early for me to come to that determination yet.

Added but it has been removed temporarily. I'd suggest making a topic about your issues and we can help you there.

You are on an old firmware, upgrade and see if that is better https://forum.netduma.com/topic/58012-new-r3-firmware-dumaos-40540/

Is the console just on there or is it actually playing?

Are you encountering any issues with these values? Looks to me like if you're not and they're constantly reading like that that it is a visual error, potentially due to the accessibility table format. It may show better without that option enabled. We don't sell that router, you'd have to consult whoever you bought it from.

Well done on getting it resolved and thanks for the update/solution! You should be allowed to change VLAN when on the main interface, what happens exactly when you try that?

Haven't heard anything but I've chased them, if you try the above can you filter?