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Everything posted by Netduma Fraser
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NEW R3 FIRMWARE - DumaOS 4.0.540
Netduma Fraser replied to Netduma Alex's topic in Netduma R3 Support
If you're not seeing any issues alongside this you can ignore it -
weird problem, need help ASAP
Netduma Fraser replied to jkp's topic in NETGEAR Nighthawk Support (XR range)
There isn't any information to go off in those logs unfortunately. If you switch back does it happen again? -
Disable Ping Assist, that will keep servers within your radius. Also enable strict mode and disable fast search for the same reason.
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The model of the modem/router the R3 is connected to, not your ISP. Are ALL devices connected to the R3? You should enter the speeds you pay for/receive and then adjust Congestion Control to eliminate bufferbloat.
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Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better. If not please provide a screenshot of the Geo-Filter page showing what you see when this happens please.
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Did you factory reset after upgrading? It's a big firmware change. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode How do you have SmartBOOST setup?
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They may not have pushed it yet, I'll double check. Use the other methods for the moment.
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R2 will not connect to interface/setup
Netduma Fraser replied to Togglebb's topic in Netduma R2 Support
Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please. -
I've private messaged them to you as they contact your private keys
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Xr500 with the latest bbox wifi7
Netduma Fraser replied to Shunk's topic in NETGEAR Nighthawk Support (XR range)
Unprioritized packets refers to packet loss so the fact you have 0 is a good thing, there isn't any issues there -
Internet not working
Netduma Fraser replied to mikel22's topic in NETGEAR Nighthawk Support (XR range)
No worries at all, take your time! -
Disable the Geo-Filter, are you able to connect then?
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M1 MacBook Pro Internet Speed Slower than iPhone 13 Mini
Netduma Fraser replied to Resist's topic in Community Discussion
Anything that could be impacting the speed you're receiving -
Great to hear that, thanks for the update!
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Cross-Subnet Samba Connection
Netduma Fraser replied to snakeplisken47's topic in Netduma R3 Support
You don't need a static route, have you tried without this?- 9 replies
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- subnet
- lan to wan
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(and 2 more)
Tagged with:
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Broken Features- 1.0.54.10
Netduma Fraser replied to DHCPlease Help's topic in NETGEAR Nighthawk Support (XR range)
Great to hear that, thanks for the update -
What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?
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Follow these steps Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter (select the manual option if on PC) Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if you see the servers better.
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Broken Features- 1.0.54.10
Netduma Fraser replied to DHCPlease Help's topic in NETGEAR Nighthawk Support (XR range)
You don't have the original or v2, you have one of the other ones so the only newer version available to you is this one: https://kb.netgear.com/000065320/XR1000-1RNNAS-Firmware-Version-1-0-64-18 upgrade and once fully complete after ~5 minutes or so do a factory reset, wait 4 minutes then go through and see if everything loads correctly. -
The log entry relates to IPv6 but I can see you don't use IPv6 so that won't be the issue. IPv6 is also disabled by default now so we can ignore that. What would be a good idea though based on the logs is set a reserved IP for each device by going to Settings > DHCP > Add Rules > Select Device > Save and repeating for each device, at least for the ones on 5GHz. No need to factory reset, the devs don't conduct every day tech support, if we're unable to get the issue resolved and it does appear to be a bug then they may connect to gather information. Have you adjusted the channels as well? I don't think it will be a hardware issue, otherwise it just wouldn't work at all
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Set it to your actual paid for/expected speeds then try with CC at 70 but on Always. Try these suggestions also: Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _
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M1 MacBook Pro Internet Speed Slower than iPhone 13 Mini
Netduma Fraser replied to Resist's topic in Community Discussion
Grab a screenshot of the QoS page and we can go from there