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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Do the same test but with the R3 IP address, what do you get?
  2. Last I heard the thinking was it would need a firmware update to solve, which given there hasn't been an update for 4 years, would be unlikely. Currently exploring other workarounds and will come back to you. If it is DPI then in theory disabling QoS fully from the Congestion Control menu might help.
  3. Correct, you wouldn't be able to solve that. Generally in the case of ISP congestion there isn't much you can do except perhaps switch to a provider that isn't as subscribed to in your area.
  4. Based on the other topic you posted in where mannrs replied to you, it doesn't sound like you're running the Internet Optimiser features we support so you'd need to go through Telstra support directly for support with your issue
  5. Good to hear! It's a PC, it doesn't matter if it's a laptop or PC, keep it as you have it set now and it will work just fine
  6. Are you using PPPoE/VLAN/IPv6? If so that is likely the cause. Have your ISP modem/router handle PPPoE/VLAN instead and then it should work again correctly.
  7. Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client
  8. We were able to upgrade you to the 4.0 update please have a look to see if that's correct
  9. Could you provide a video of the process you're going through from start to finish?
  10. You'd still have to change your radius based on what servers you want, you just won't need to select each game every time
  11. He's not had a moment to try unfortunately but I've left him a message to try again in the morning. If your public IP has changed please make sure to post here again
  12. That's precisely the reason you should do it, it would cover all the games without you having to manually change it all the time
  13. That likely is the server you're playing on then, why it appears blocked and still allowing you through is a bit odd - feels like there must be another server it is relaying you to get that server. Do this: Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Does it behave more as you would expect after that?
  14. Not the Heatmap ping, what does the blocked triangle ping at? Factory reset certainly wouldn't hurt
  15. As in, on your phone, connect to the R3 WiFi again
  16. Yes there should be, it is detecting servers though, is there nothing other than that blocked triangle that appears on the map when zoomed out? Does that blocked triangle appear during the entire match? Ping it manually, what ping do you get?
  17. Glad to hear that sorted it! It should just be Spanning Tree that needs to be disabled, my IPv6 was disabled for example. Yeah PO/Speed Test we're aware isn't 100% reliable currently, we'll get that sorted, in the mean time adjust them manually/use other tests
  18. Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client
  19. There is a blocked icon on the map there so it is showing servers, zoom out fully and see if anything appears, if not try with the normal radius mode instead
  20. Could you disable Spanning Tree Protocol, reboot, then try again please?
  21. Mine seems to be working fine, Steam was already open in the System Tray but then I added my PC to the Geo-Filter and launched the game. Important to note, it doesn't show servers being blocked/allowed like you might be used to with Call of Duty for example, it just shows the game in your radius when you get one, the screenshot above in game is when it first showed for me
  22. The XR1000 still has DumaOS though. How are you determining that the R2 runs fine without DumaOS when it doesn't run any other software?
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