Netduma Fraser

This should help: https://kb.netgear.com/31408/What-SFP-modules-are-compatible-with-Nighthawk-X10-R9000-R8900-and-Nighthawk-Pro-Gaming-XR700-routers

Do you have Armor enabled? If so disable that and try again. Also make sure you're accessing via HTTP rather than HTTPS and try again please

I'll reply to your topic

Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please.

Yes if you add it to SmartBOOST it should more reliably trigger when playing once your router has downloaded the update

Are you testing this with the speed test on the console? If you do an actual download on the console does it download at the same speed it did previously or is that showing a decrease as well?

Great to hear that, thanks for the update!

Essentially cost, we try to keep the router as affordable as possible, targeting approximately the same price point each generation. Also the adoption of higher speed internet was still kind of in its infancy, so I think from a cost/benefit scenario it worked out best to have 1Gbps ports for the R3.

We think we identified the cause and so we're rolling out a fix via a test cloud, that's why mannrs is asking for the serial number so you should have/get that update soon and so please continue to monitor and let us know if it happens again

It did get it but had to be removed due to an issue. We're a partial software partner (it's not fully our software e.g. still has their settings), we don't sell the router directly or control that side of things so we don't get total control/the final say on matters.

The cloud update should reach 100% rollout by the end of Friday

What is the modem/router the R3 is connected to? Okay so what were the results like on PingPlotter?

The team didn't identify any cloud updates that could have caused it, are you able to grab the logs from the interface as soon as possible after it happens? Hopefully Gen3 is more stable for you though!

Impossible to say really, could you grab the logs as soon as you're able to after it occurs please?

I will chase again, thank you for the reminder

Put your PC in the DMZ as a test, does it still happen? Remove it right after you've tested it

Could you connect the PC via WiFi to the R3 and remove the hard connection then check if you get open with the Geo-Filter disabled please?

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode I'd suggest testing with downloads while following: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ start with a high value e.g 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is more of a real world test.

This isn't something we can specifically help you with but do also keep in mind the game are actively counteracting VPN usage

Sorry for the late reply, seems a few people are having issues recently, the only thing I can think of would be a cloud update but I can't see how that would have caused it. I will bring it up to the team though.

I can certainly pass that on if it continues to behave in that way when filtering is enabled. We've got a Valorant DPI update this week so it may be better then, it should reach 100% of routers by Friday so let us know over the weekend if that continues.

Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It will work then. The CoD service is being updated this week but it's currently out of date which is why it doesn't appear to be doing anything.

Added

Sorry to hear that, totally understand you don't want to put more time into it. You're very welcome, sorry I couldn't get you a better outcome.

As in you can't see anything on the map? Can you provide a screenshot of your Geo-Filter page please?