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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Ah glad to hear that. Speed isn't that important for gaming so use whatever feels best to you. Yes it does default to the provider DNS on the R2
  2. QoS can be enabled but not used, just set it to 100% and never, disable Traffic Prioritization and then you can not use QoS but still use Adblocker. The speed test on Benchmark uses different servers, do a speedtest.net test using the R2 and I am sure it will be a lot higher. You can whitelist Hulu in Adblocker and that should then work as well. Thanks!
  3. We're aware of this, we'll push a cloud update on Monday to resolve it - you can still use the Geo-Filter to get the servers you normally would.
  4. No it is not required to do so, as with most things, people have opinion both ways on whether it helps or not
  5. I do recall here is the list with a bit more information: Netduma R1 (no longer sold) Netduma R2 (3.0 Stable - Full feature set) Netgear XR300 (2.0 - No HybridVPN) Netgear XR450 (3.0 Beta available - Slightly reduced feature set) Netgear XR500 (3.0 Beta available - Slightly reduced feature set) Netgear XR700 (3.0 Beta available - Slightly reduced feature set, no longer sold once stock runs out) Netgear XR1000 (3.0 Stable - Slightly reduced feature set) Telstra Smart Modem w/Game Optimiser add on (Only available via Telstra ISP Australia) I don't personally know what goes into their pricing strategy but DumaOS is the main difference there so expect that is the reason for the price difference.
  6. Well we are the only ones that have the Geo-Filtering capability which is why it's not present on other routers. Any of them will be able to handle your speeds, Geo-Filtering, QoS etc all at the same time. The R2 is our own hardware so DumaOS is most optimized for this platform if that gives you a better idea.
  7. Hey, welcome to the forum! Could you specify what you mean by 'fastest'? All the routers that have DumaOS on can run it absolutely fine, do you mean WiFi capability etc? What are you expected/paid for internet speeds?
  8. Nothing yet and I don't have any more information to give unfortunately
  9. Ah that's good so if it is showing you the domain that is being blocked just add it to the whitelist and then you can keep it active for that device
  10. What's the game specifically? You may be able to add this to the whitelist if we know the game
  11. It was going to be but we encountered some pretty major issues with it last minute and had to pull it prior to release. We have been looking at an API - this would specifically be useful for the Rapp store at a later date. Thanks for the suggestions, any more do let us know!
  12. It would have been the only latest available so the one you're using - may be worth a reset just in case to see if it now works - we haven't done anything specifically though
  13. There must be another server that is being blocked - make sure to zoom out fully and look at the exact time you try to chat - then add it. It's being blocked as they use ports within the range the Geo-Filter looks at
  14. The STUN demonware isn't a game server but it should be allowed, I'd recommend you add that to your allow list - also do the same for that discord server as well and then it won't cause any issues when your Geo-Filter is active. Thanks for the IDs, we'll get them placed correctly and whitelisted.
  15. Ah okay thank you, just wanted to be sure. Liam covers mostly Mondays, weekday mornings and early afternoons and I cover the rest so that's why you'll see responses from both of us depending on when you post. Also given that you mentioned you had the router in a closet that seems to indicate you may have had some issues or problems previously and that you were unable to refund or replace it hence why you put it away so we just want to make sure that we cover every avenue as we do with everyone to see whether we can bring it back to life. The MAC addresses won't be affecting that and it's normal that it can change very slightly like that. What do you actually see at the moment when trying to access the interface via the IP address in your browser, does it show anything at all?
  16. What was the exact tftp command you entered? - You said code there, does that mean you did the exact name of the file or put code? On command prompt did you change to the directory where the file was?
  17. The MD5 hash only confirms that you've upgraded using the official file, you can follow this guide to check it if you wish to but as you would have downloaded it from the official source it's not needed in my opinion: https://www.simplehelp.net/2021/06/10/how-to-match-an-md5-hash-with-a-file/ While connected via ethernet to the router open command prompt, type ipconfig and press enter, then post the results here please.
  18. I'm pretty confident it will yes, it is NGs decision at the end of the day but they love all the features and they've heard what the community want! It most cases the trials just have a untested fix with no other changes - I just don't have one to provide at the moment. Perhaps when we get closer to release I can provide one
  19. We're working on getting a solid version out so we're not giving out any trial firmware versions at the moment as they're not representative of a final version and don't provide useful feedback - we usually only do this if someone is experiencing a specific issue that may have been addressed.
  20. That's very odd, domain to add would be hard to guess so I think it's best we test that, for the moment just disable Adblocker for the console itself
  21. Not currently but we're working on it, we realize it's been awhile and doing our best to get it out as soon as we can
  22. The game is server based and therefore you don't make direct connections to players and can't influence where players connect to. If you're closer to the server you'll have the advantage
  23. Hey, welcome to the forum! We've removed it for the moment as we couldn't detect the servers properly, once we've sorted it out we'll add it back. You can still use the Geo-Filter to filter FIFA though.
  24. That will be because you've unplugged it and caused a sudden loss in power it's partially reset itself, so do the reboot via the interface after you've changed your settings. Wait for it to boot up and then you can try unplugging it and settings should have been saved
  25. Do change the option as that has fixed it for other people with similar issues, change that and then let us know how you get on - I do suspect that will likely be the fix
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