Netduma Fraser

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You won't need to update then. Make a new topic providing some more details and we can help you there

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Added https://forum.netduma.com/forum/151-netduma-r3-early-access

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? Is Congestion Control set to Always? What platform are you playing on and how is it connected, via ethernet or WiFi? What do you mean it moves back to lower prioritization? Can you provide a video of what is happening?

Not working properly in what sense? How is it not allowing you to make changes exactly? What is your ping and where are you measuring it, Geo-Filter, Speedtest, in game etc? How have you setup Congestion Control (Ping Optimizer > Advanced)?

It's still absolutely useable for getting the best connection possible but if you want the better software then yes you'd have to. Again not really up to us, something they would need to decide on.

That's entirely up to NTGR but as it is End of Service it is very unlikely

https://forum.netduma.com/forum/153-xr1000-beta-forum

You leave it at default or if you're going to change it switch to one like cloudflare 1.1.1.1 for example

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https://forum.netduma.com/forum/151-netduma-r3-early-access

Upgrade to the Early Access firmware and see if you get better results then please

Okay no need for bridge/DMZ, you're using a pure modem so that's fine. Speed Test bypass should be enabled, then test again. How is SmartBOOST enabled exactly?

Okay does another wired device have the same issue then if the only difference between good & bad speeds is the adapter changes? I'd first suggest reverting your adapter settings to their defaults and check again. Just to clarify, is speed test bypass on or off? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? We don't provide that kind of support and shouldn't be necessary in this case

People have had similar issues with the cable we provided so that doesn't mean it couldn't be the cause

Its very hard to give a course of action when the logs are so vague, it says the link was down, that could be if it was unplugged for example which obviously didn't happen but could you replace the ethernet cable connecting the router to the fritz please and see if it happens again?

If you get the logs it may show why the router disconnected

All looks good as far as I can tell, did you lose connection on the ISP router as well that you know of? Could you get the logs from the ISP router from the same time as that may tell us more

Looks like it lost connection to the modem briefly but doesn't say why, is the router set with a static IP on the modem?

Other than what I mentioned no not really, there is no reason it would disconnect regularly then suddenly stop unless the ISP modem was causing it and whatever the cause has now been resolved

Could you provide a video of what it is like if possible?

Good to hear, fingers crossed its fine now

That's not it allowing servers outside your radius, it's literally blocking servers outside your radius that the game is trying to connect you to. So it is working as expected. You'll have to keep searching and the game should be forced to then get a server within your radius. Some days it may take longer due to player count, server load etc.