Netduma Fraser

You can find them in Settings > Troubleshooting > Advanced

As DPI improves the Apex issue you mentioned will happen less and less. Guest WiFi is on the list to resolve. Ping Assist is still available in Settings on the Geo-Filter. Import/Export has been requested as well. I don't think we'll be allowing for a custom dashboard again to be honest. Table view for Device Manager has been requested as well. Thanks for the feedback!

That would be the only way to do it yes, could definitely work!

It won't necessarily be the firmware, there are other variables outside of the router, what ping is the Geo-Filter/in game showing?

That makes sense, the PC is passing traffic over the network as well as playing a game using the internet so that's a lot of traffic for one device. Make sure just the game is prioritized and it should be better.

It's hard to say without the graph showing properly but it is only adding a 5ms delay so that's the maximum it's seeing that it is fluctuating and your ping is low anyway so you probably could disable it and not notice the fluctuations much. It will change what it suggests depending on the time of day etc so may not always provide the best value for a whole day if you see what I mean.

This is everything that could help really: Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

Okay keeps us updated. You should be able to yes but uninstall the app then re-install it and see if it works then please

Everything looks fine, although it seems UPnP is opening ports for a device that has been deleted/no longer connected to the router so disable UPnP, reboot from the interface, wait 2 minutes, enable then reboot, and try again

Is that a modem/router or a pure modem? Can you set a static WAN IP on the modem for the R3 for example?

I don't see how the problem you described in game then is a network issue then as it's not reflected in the ping at all, what platform are you playing on?

More luck but everytime you know you're playing on a server you add it to your allow list and keep doing that until you've got a good number then put your location in the ocean. In theory it should then only get you a game from the servers you've allowed.

Could you clarify what you mean by login sites not working? To access the interface go to http://192.168.1.1 or http://routerlogin.net in your web browser

Thanks for the kind words! I'd suggest upgrading manually personally and if you have any issues that you don't have now you can always downgrade

Could you provide more context on where/when you're getting this error? If it occurred after changing anything for example?

The latest firmware is the .68 version available from the Netgear site, there isn't another firmware with a later DumaOS version than that currently

No we don't have the ability to do that unfortunately, I'm not sure if it would be possible to do so either as I suspect it's only detectable when you're actually in the game

Yes I will get the team to look at that more closely to see if that can reproduce and fix for the next version. Could you get the logs from when a device loses connection like that please?

Speedtest ping will be different from the game ping, what is the game ping showing? Do you have any wireless devices e.g. headphones etc near the router or as weird as it sounds a microwave?

Thank you for the logs, I will pass that on. In the meantime do try the above and see if that helps at all. I've responded to your topic.

No it doesn't but I think it should function that way, right now it applies to any device that is gaming, whether it is added or not. The jitter there is really minimal so that looks fine to me

You can add the TVs to the VPN to just apply it to them yes. It wouldn't affect the NAT for gaming as it's just for the smart aspects of the TV not the console you'd be playing on.

Right okay that's interesting, I don't think you would be able to force it to use servers over peers

I've replied in your topic, lets continue there

Thank you, I'll pass that onto the team to have a look at. In the meantime what is the model of the modem/router the R3 is connected to? How often are you noticing this happen? Is the R3 using DHCP, PPPoE or VLAN?