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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Fortnite is one of those games where it is difficult to force, do a factory reset as that should help make .41 more effective. The only way you'll be able to filter it is with Geo-Latency enabled, it won't work with it disabled, make sure the other settings above are done and see if it is any better.
  2. If you disable Steady Ping does the ping graph show up more often for the game?
  3. Forget about DMZ, bridge mode etc for the moment, could you provide pictures of how you have the Gigabox and R3 connected to each other?
  4. You don't have to put your existing modem in bridge mode, it will work without doing that but it is advised. Alternatively you can put it in the DMZ on your modem instead. Yes we offer 1 working day shipping from our website to Serbia. I would recommend you familiarise yourself with customs restrictions just in case you need to pay.
  5. When did it start happening, after updating, changing settings etc?
  6. We are working on improving the WiFi. If you reboot the router does it then work? Weren't going to work in what sense? Those tests aren't based on what your connection is like at the time, it's just a test from the internet to your PC and how it would handle bufferbloat if your connection was completely saturated. It's essentially a test that is providing results on a potential scenario, not the current scenario. It will be shipped with the correct power adapter for the country/region. Great to hear you're getting it! You can use 1000 yes
  7. I've not seen that before, it must be a misreading if you do have internet
  8. That's great to hear. We'll be working to make that show up more reliably.
  9. Not that I am aware of, you would need something like the services you described that actually provide better routing to game servers. Try searching for general gaming VPNs as they probably will do this and therefore will be easier to use with HVPN.
  10. Ahh I see thank you, I will pass that onto the team to have a look at
  11. https://forum.netduma.com/topic/53938-new-r3-firmware-4041/
  12. If you click ok does the error return? What router/firmware version are you on?
  13. Thank you for the suggestions, I doubt to be honest that we'd make a map for it as it's a lot of work when you could just have a saved list. I will add your suggestions to the list.
  14. As I mentioned there is no 3.2, there is only the .68 firmware you have access to. You can see from here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress that the latest available is 3.0 and we're porting 3.2
  15. I replied to your topic
  16. I think it's highlighting it so you can copy it easier and then paste it somewhere to send as working with files may be harder on mobile. So if you do that and paste it here we can have a look
  17. Good to hear, do keep us updated if it happens again
  18. All your settings are fine
  19. If it's working in DHCP then the TP is handling PPPoE even when in bridge so you don't need the R3 to handle it
  20. From the log it seems as though the user/password isn't correct. Some providers give you a different user/pass than the one you sign into the site with
  21. Alex did make all the servers available on heatmap from what he said, resync the cloud and see if they appear. In regards to the Geo-Filter it just shows connections that are available to be made so if it's not showing it may not be available at that time
  22. It's opening ports for a device the router doesn't think exists. Might be better to port forward the ports manually to the device.
  23. It could definitely be the above, let us know if that helps at all. I wouldn't have thought so as it is your connection to the server that matters more.
  24. Try forcing servers slightly further away, even if they have a slightly higher ping, do you get the same experience?
  25. Matching the tick rate is definitely beneficial, it's better to be in sync than without it. Play with it both enabled/disabled and see which works best fpr ypi
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