Netduma Fraser

No you should be all good in terms of the physical setup, now you can just experiment with the R3!

We don't give out any ETAs, should be this month if all goes to plan

It should be okay to do that yes, to be honest I don't think we'd have the ability any more to do what we mentioned in the first post so that's your best bet really.

New firmware should be early next week. That's either Steady Ping or the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server. The 100 possible could be that it's using a relay server, we'd need to investigate that.

You only need one or the other really

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

I think it is likely to be more of a coincidence as we know there are definite improvements to make there, it would be best to check whether it still happens when there is a new firmware with Geo improvements

What affect is this having, preventing you from viewing websites for example?

Are you changing settings while you're already on the game?

Does the tim modem has any specific settings that can be changed or any settings that differ from the other routers?

Delete the device one so just gaming is prioritized, does it work then?

Sounds like something is definitely getting blocked then, if you find it please let us know its ID and we can get it added to the whitelist.

When that happens could you get the logs like I mentioned above please? It could be the DHCP lease renewing potentially and taking too long for the connection to recover

I think the first question is, are you seeing any icons on the map at all when you're playing?

If you put your console in the DMZ do you get an Open NAT then? You can keep UPnP enabled when port forwarding

Try disabling Adblocker and see if it works then please

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Otherwise if you're replacing the ISP modem/router and it is possible to do so then use PPPoE. You only need to do one or the other.

If you have the R3 in the DMZ on the ISP router it doesn't need to use PPPoE, you should do one or the other. Are ALL devices connected to the R3? How have you setup SmartBOOST/Congestion Control? Can you provide a screenshot of what you're seeing when you get a game outside your radius please?

A dev has asked me to get your router ready so they can enter it remotely and have a look at what is going on. If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Once you've done that, enable remote support on the R3 in Settings > Troubleshooting. Once you've done that post back here from a device connected to the R3 please.

That's great to hear, thanks for the update!

It seems to be to do with size as well, a small HTTPS file works like the above. It does yes, it'll just ignore those parts

Looks like you have Geo-Latency enabled there which is probably why. What web browser are you using to try to change ping assist? Are you connecting to the interface using HTTP or HTTPS?

Best to make your own topic but I'd just make one rule for range: Source start 3074 source end 3480 Destination the exact same as source TCP & UDP

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

If you have access to the interface, please grab the log from Settings > Troubleshooting when it next happens and we can take a look