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Netduma Fraser

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Everything posted by Netduma Fraser

  1. You start the party chat and invite everyone, then see if you get the same issue. It may be someone doesn't have an Open NAT
  2. You don't need internet access to access the interface, it's hard to say whether it is rebooting or not, assuming it is, do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.
  3. Nothing to upgrade to currently, once we're happy with the R3 version we'll then begin porting. This will save a lot of time in porting and make for better firmware when it does come to the R2.
  4. Quite possibly, keep us posted!
  5. If you click the top right of the page you can find them. Steady Ping isn't Ping Assist and can be found at the top of the Geo-Filter Map.
  6. Bandwidth Allocation isn't required, Congestion Control and Traffic Prioritization are the main features on that page you'd want to change. What are your Geo-Filter settings?
  7. No not really, it just determines who you are able to connect to but as you'll be connecting to servers it shouldn't cause much of an issue
  8. I think you do infact have a double NAT. The only solutions are to get a static public IP from your ISP (they will probably charge you) or switch to an ISP that doesn't use CG-NAT
  9. When playing on a console you can just prioritize gaming or the games console itself, that's why it's probably not working choosing the game specifically. See if that works. You also don't need to do the boost - that's just a temporary prioritization so you're doing it twice essentially by doing that which won't work any better
  10. Just to clarify, it's just lag in the party chat so the voice is distorted, delayed etc? Who is hosting the party chat?
  11. How did you do the prioritization exactly?
  12. Modem connected to XR500 PC connected via ethernet to XR500 Type my ip into Google and copy the result Open command prompt on the PC Type tracert and paste the IP you copied and press enter Count the number of lines in the results - ignore the first line that will be the XR500 IP
  13. Yes I get that, forget about the lights, can you access the interface via ethernet?
  14. Do you require PPPoE/VLAN then? You can do it when connected behind the XR and just ignore the XR IP in the results
  15. The standout things are different design, no basic setup and it applies to all devices by default
  16. Excellent, do let us know if it happens again!
  17. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.
  18. Thanks for the request, I'll pass it onto the team!
  19. You would need to get the configuration files from them and input it into HVPN - there are no basic options where you can just select a provider and connect
  20. For testing Always should be selected on Congestion Control, you can ignore the speed test bypass that's for the R3. Start with a high value such as 95% then go down in 10% increments until you get to a good result then try 5% either side of that to see if it can be fine tuned anymore
  21. Did you redo the CG-NAT test?
  22. It'll be showing up as unknown because iOS has the Private/Random MAC address option enabled. A MAC address is a unique identifier for a device - by randomizing/privatizing it the router cannot tell what the device is. If you disable this and disconnect/re-connect to the WiFi the router will then be able to tell what the device is. As above if you disable Geo-Latency that won't happen again - it's also not a game we have specifically tested.
  23. Ah it might be that annoying LAN cable not connected issue which doesn't seem to be router specific, for troubleshooting purposes if you have the PS5 connected via WiFi do you get the same issues?
  24. Unfortunately the logs are wiped on a reboot so there won't be anything helpful in there. Same question to you as the above
  25. It increases your latency so I wouldn't recommend it but people do use it for gaming
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