Netduma Fraser

Steady Ping doesn't impact the servers you get. What are the servers you have allowed? Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. Looks like you're getting a great ping to that server though!

Can you provide a screenshot of what you see when this happens please as well as the settings you're using? Also what firmware version are you on currently?

It looks like it is being blocked there, are you actually in a game when that happened? I'll respond in your topic

Understood thanks, it's because you have Geo-Latency on, disable that and try again please

I did post this in a reply about a week ago in a topic: Here is a rough change log so you can get an idea of what it includes. As you can see it's quite a beefy update, hence why it took longer than the previous ones. Addition of Hybrid VPN Improved SmartBOOST performance Various frontend improvements Fix for memory leak (sometimes manifesting as being unable to access the interface) Potential fix for "frequent disconnects" issue Chromecast and local transfers fixed (this is the WiFi bug where devices can't communicate with each other when they're connected to the same WiFi band e.g. 2.4/2.4GHz) Fix for "No Internet Detected" bug in Setup Wizard IPv6 PPPoE now works with SmartBOOST Ping Optimizer reliability improvements UPnP Improvements

The steps I mentioned previously did they not help in the 1st screenshot scenario as looks like it's working fine in the last picture with the host in your radius as it should be

I'll pass it onto the team as a request

Yes but what is the R3 connected to to get internet exactly? I need to ascertain the full scope of your physical setup. Is it an ONT, ethernet port in the wall (if so does this come from a apartment complex router etc), ISP modem/router?

There is a more up to date one here: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/

If that works best for you then great! New firmware shouldn't be too long now

Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with?

I think you'll need to do that from the main Telstra interface, likely in LAN or DHCP settings. Check what IP the device has at that time and just use that same IP for static/reserved. This should help you do that: https://www.purevpn.com/blog/how-to-set-up-a-static-ip-address-with-telstra/#Setting_up_your_static_IP_address_with_Telstra

Does it feel like a 150ms game? If you disable the Geo-Filter while on that game does the ping return to normal? Are you using Steady Ping?

Do you mean the ethernet cable just comes out of the wall and into the R3 or do you have a modem/ONT? What about Congestion Control in Ping Optimizer > Advanced?

What firmware version are you on currently? Are you rebooting by pulling the power? What web browser/device are you using to access and change? What does the icon for the server in London look like?

Ah okay interesting, give both devices a static/reserved IP address, make sure the device name is the one you have reserved then add the rules, do they persist after the two days?

What rules are you making specifically?

Did you upload the wrong clip? It's very short to see what you described. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode How have you configured Congestion Control/SmartBOOST and the Geo-Filter?

At least in the UK it's a national holiday here due to Easter so I suspect still a lot of people gaming at the moment

Great to hear, thanks for the update!

What's the Verizon modem model? Then I can research it and see what else can be done

Great thank you, I'll pass them on to Alex

Okay but in the next picture it is showing for PC?

There isn't anything specifically that would cause that between firmware, in fact it should be better on this one. Did you factory reset after the upgrade?

Is this on the Geo-Filter or in game? What does the R3 say the ping is? What ping does the game feel like?