Netduma Fraser

It would yes

Change the console to a PC in Device Manager, then re-add it to the Geo-Filter and select the game, does it ping correctly then?

Probably early next week. As for the firmware I'm still not providing any ETAs, shouldn't be much longer. Thanks for letting us know, I will pass that on!

There is no conclusive workaround at the moment but it's been theorised that disabling IPv6 for LAN/WAN and disabling SmartBOOST entirely from the menu can help

Could you provide the ID for the server please? I suspect the ping is timing out as their servers can't be properly pinged and the 24ms is the last ping reading it saw before the timeout

As above, it's the credentials you use to access the interface on a PC

Okay good to know, this should be fixed for you in the next version then

It might be worth contacting NG directly about this, as its not our settings they'd more likely know the reason for it not working

Do you ever see the ping graph?

The fd72 is actually a LAN IPv6 address

Do they happen at the same time? If so then yes quite possibly - we know what that issue is, it'll be fixed in the next one.

I doubt it would make a difference but could you disable QoS completely from the SmartBOOST menu and see if that helps please?

There is no real reason it shouldn't be working, I doubt it would make a difference but could you disable QoS completely from the Congestion Control menu and see if that helps please?

Great let us know how you get on!

CoD servers don't respond to normal pings so we have to be clever in the way that we do it but sometimes it times out so we can't show you a ping

If a device such as a PC/laptop directly connected to the modem, so the R2 is not in the equation at all and it doesn't get internet then it can't be an issue with the router - unless you know if you require PPPoE/VLAN etc to get internet?

Sounds pretty good then, what firmware version are you on? Could you provide the logs when it happens please and we can take a look. Could you take a look at the CPU usage in Troubleshooting > Advanced also when it happens, is the usage high e.g. 100%?

As in can you use the WiFi name/password to connect the extender? Yes you can disable Adblocker per device which may help

So when you do this test: https://test-ipv6.com it still says no IPv6?

Probably best for us to figure out the issue first and then see if the R3 could help. For example, if it is a case of your ping to the server fluctuating that can't be fixed then the Steady Ping option on the R3 would help you keep a consistent ping. See if this video helps, we just released it this week

The latest update is here: https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ WPS isn't working at the moment and we're working on fixing that. Are you able to get it connected using the credentials instead?

I've responded to your email, we can continue there

Quite the setup! Are you using the Geo-Filter? Even if not to filter just to monitor the ping. Is the ping actually fluctuating in game?

If you're getting a public IPv6 address through the R3 then that's all you need, you are using IPv6

So apparently the Auto Config option is SLAAC so I think it would be best to just try exclusively with this option. Select Use these DNS and also use the DHCP server option as well. Once you've set it all up reboot it from the interface and see if it works at all