Netduma Fraser

Great to hear that, thanks for the update!

You've had no delays whatsoever without it enabled over the weekend?

Try this please: client dev tun resolv-retry infinite nobind persist-key persist-tun verb 3 remote-cert-tls server ping 10 ping-restart 60 sndbuf 524288 rcvbuf 524288 cipher AES-256-GCM tls-cipher TLS-DHE-RSA-WITH-AES-256-GCM-SHA384 proto udp service mullvadopenvpn block-outside-dns remote-random remote 146.70.184.130 1194 # fr-par-ovpn-101 <ca> -----BEGIN CERTIFICATE----- MIIGIzCCBAugAwIBAgIJAK6BqXN9GHI0MA0GCSqGSIb3DQEBCwUAMIGfMQswCQYD VQQGEwJTRTERMA8GA1UECAwIR290YWxhbmQxEzARBgNVBAcMCkdvdGhlbmJ1cmcx FDASBgNVBAoMC0FtYWdpY29tIEFCMRAwDgYDVQQLDAdNdWxsdmFkMRswGQYDVQQD DBJNdWxsdmFkIFJvb3QgQ0EgdjIxIzAhBgkqhkiG9w0BCQEWFHNlY3VyaXR5QG11 bGx2YWQubmV0MB4XDTE4MTEwMjExMTYxMVoXDTI4MTAzMDExMTYxMVowgZ8xCzAJ BgNVBAYTAlNFMREwDwYDVQQIDAhHb3RhbGFuZDETMBEGA1UEBwwKR290aGVuYnVy ZzEUMBIGA1UECgwLQW1hZ2ljb20gQUIxEDAOBgNVBAsMB011bGx2YWQxGzAZBgNV BAMMEk11bGx2YWQgUm9vdCBDQSB2MjEjMCEGCSqGSIb3DQEJARYUc2VjdXJpdHlA bXVsbHZhZC5uZXQwggIiMA0GCSqGSIb3DQEBAQUAA4ICDwAwggIKAoICAQCifDn7 5E/Zdx1qsy31rMEzuvbTXqZVZp4bjWbmcyyXqvnayRUHHoovG+lzc+HDL3HJV+kj xKpCMkEVWwjY159lJbQbm8kkYntBBREdzRRjjJpTb6haf/NXeOtQJ9aVlCc4dM66 bEmyAoXkzXVZTQJ8h2FE55KVxHi5Sdy4XC5zm0wPa4DPDokNp1qm3A9Xicq3Hsfl LbMZRCAGuI+Jek6caHqiKjTHtujn6Gfxv2WsZ7SjerUAk+mvBo2sfKmB7octxG7y AOFFg7YsWL0AxddBWqgq5R/1WDJ9d1Cwun9WGRRQ1TLvzF1yABUerjjKrk89RCzY ISwsKcgJPscaDqZgO6RIruY/xjuTtrnZSv+FXs+Woxf87P+QgQd76LC0MstTnys+ AfTMuMPOLy9fMfEzs3LP0Nz6v5yjhX8ff7+3UUI3IcMxCvyxdTPClY5IvFdW7CCm mLNzakmx5GCItBWg/EIg1K1SG0jU9F8vlNZUqLKz42hWy/xB5C4QYQQ9ILdu4ara PnrXnmd1D1QKVwKQ1DpWhNbpBDfE776/4xXD/tGM5O0TImp1NXul8wYsDi8g+e0p xNgY3Pahnj1yfG75Yw82spZanUH0QSNoMVMWnmV2hXGsWqypRq0pH8mPeLzeKa82 gzsAZsouRD1k8wFlYA4z9HQFxqfcntTqXuwQcQIDAQABo2AwXjAdBgNVHQ4EFgQU faEyaBpGNzsqttiSMETq+X/GJ0YwHwYDVR0jBBgwFoAUfaEyaBpGNzsqttiSMETq +X/GJ0YwCwYDVR0PBAQDAgEGMA8GA1UdEwEB/wQFMAMBAf8wDQYJKoZIhvcNAQEL BQADggIBADH5izxu4V8Javal8EA4DxZxIHUsWCg5cuopB28PsyJYpyKipsBoI8+R XqbtrLLue4WQfNPZHLXlKi+A3GTrLdlnenYzXVipPd+n3vRZyofaB3Jtb03nirVW Ga8FG21Xy/f4rPqwcW54lxrnnh0SA0hwuZ+b2yAWESBXPxrzVQdTWCqoFI6/aRnN 8RyZn0LqRYoW7WDtKpLmfyvshBmmu4PCYSh/SYiFHgR9fsWzVcxdySDsmX8wXowu Ffp8V9sFhD4TsebAaplaICOuLUgj+Yin5QzgB0F9Ci3Zh6oWwl64SL/OxxQLpzMW zr0lrWsQrS3PgC4+6JC4IpTXX5eUqfSvHPtbRKK0yLnd9hYgvZUBvvZvUFR/3/fW +mpBHbZJBu9+/1uux46M4rJ2FeaJUf9PhYCPuUj63yu0Grn0DreVKK1SkD5V6qXN 0TmoxYyguhfsIPCpI1VsdaSWuNjJ+a/HIlKIU8vKp5iN/+6ZTPAg9Q7s3Ji+vfx/ AhFtQyTpIYNszVzNZyobvkiMUlK+eUKGlHVQp73y6MmGIlbBbyzpEoedNU4uFu57 mw4fYGHqYZmYqFaiNQv4tVrGkg6p+Ypyu1zOfIHF7eqlAOu/SyRTvZkt9VtSVEOV H7nDIGdrCC9U/g1Lqk8Td00Oj8xesyKzsG214Xd8m7/7GmJ7nXe5 -----END CERTIFICATE----- </ca>

Enable Speed Test Bypass, what do you get then? Are devices directly connected to the router? Are you testing over WiFi?

Have you disabled speed test bypass? How have you setup SmartBOOST?

It gives you a consistent ping that is higher, if you experience jitter then it's a good idea to use it, if your ping is low and generally stable you may be better off without

Provide a screenshot of the WAN and LAN page please

You need to keep it set to the speeds you have and adjust Congestion Control for that

It's likely the ethernet cables you're using - check the WAN and LAN page, it will tell you which ones are limited to 100Mbps.

Check the IP on the PC itself, then check the device manager for the device you think it is, do the IPs match?

Get the OpenVPN or Wireguard Configuration files, enter the contents into the config box on HVPN, enter your VPN credentials and connect. Make the rules you want it to apply to. Any issues let us know.

Added

Launch is always hit or miss though I am surprised I've heard less about it this time around. Either way once people start dropping off it will definitely improve

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found on the System Information page) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings. Then post back here from a device connected to the R2 when you've done that and I'll try to get a dev to remote force an upgrade for you either today or tomorrow.

Ah well done on resolving it! I've given you early access, please try this firmware and see if that resolves it: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix/

It seems weird it's just this device and only on ethernet, does a new ethernet cable help? Have you tried connecting it to a different port on the router? Have you tried via LAN through your ISP modem/router?

Resync the cloud on the Device Manager, Geo-Filter and Ping Heatmap then check again please

Do you see anything on the map even though it shows as inactive?

Does it error out if you leave it long enough?

We're aware of that, remove the device from the Geo-Filter, change it to an Xbox in the Device Manager, re-add it to the Geo-Filter, close Xbox app fully including from the system tray then start it up again and it should work.

You can use GAMEON10 for 10% off at the checkout

They're different protocols, they each have their benefits https://surfshark.com/blog/wireguard-vs-openvpn You should have extra files that need to be entered, could you provide all the files you received please?

No they should both perform in the same way

It might be that you need VLAN - with it directly connected to the ONT, remove the DHCP identifiers and just use PPPoE, save that, then for the MAC address cloning part put the fritzbox MAC address (likely on a sticker on the underside of it) then save. Then for VLAN put 911 save, reboot from the interface, wait 4 minutes then see if you get internet please.

Resync the cloud on the Geo-Filter and Ping Heatmap as it is pinging correctly for me, see if it filters better then