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Everything posted by Netduma Fraser
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Would you be able to get a recording using https://jam.dev if possible? That would be really helpful
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Of course, what is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3 or are some still connected to your modem? Have you set the expected 1000/1000 speeds into the router? Why aren't you using UPnP exactly? How are you not using SmartBOOST, you just removed any of the rules? How do you have Congestion Control set in Ping Optimizer > Advanced?
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BLACK OPS 6 BETA + NEW WARZONE AND FULL GAME RELEASE
Netduma Fraser replied to iOrcus's topic in Call of Duty Support
That icon indicates a whitelisted server which would be the Irish server required for online play, there would be another icon showing that would be the game server but yes please do. -
Not that I can see specifically, could you provide a screenshot of the rules you've made please?
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Black Ops 6 Beta Geo-Filter Is Broken
Netduma Fraser replied to Uzumaki619's topic in Call of Duty Support
It's an incorrectly whitelisted server, a cloud update will be deployed to resolve it, we hope to have it in for the beta but we don't generally support betas as they're always subject to change and we don't have much time to verify any changes. -
The max channel available is 128, I think this is the max NG allow as well which was what our decision was based on I think, I can request higher channels if they comply with individual country laws and the router has the power to provide it.
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Most likely we'll post it directly on the forum, we'll let people know one way or another
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Sorry to hear you've not had a great experience so far, this is a common starting issue and usually very easily resolved. I have added you to Early Access as requested and you do have a response regarding game pass with PC that someone else responded to. I can see you've emailed as well so I'll reply to you more fully there.
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Xbox Game Pass PC Workaround Call of Duty
Netduma Fraser replied to Wr3ck3r's topic in Netduma R3 Support
Exactly as above, I'll also email you -
Where I Can Download 4.0.272 Firmware
Netduma Fraser replied to Maya Hristova's topic in Netduma R3 Support
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Just to double check, the interface becomes inaccessible after leaving it open a long time or there is nothing and if you leave it long enough that will eventually appear?
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You can change it from game to game based on your ping, if it is that stable then you could set it to 11 or 20 depending on the game and see how it performs.
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And hitting retry doesn't take you into the interface ever?
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
I mean the target should be "Games Console" instead of the specific games and then it should work just fine, it's quite possible the services are outdated and we need to re-test but I wouldn't suggest picking them specifically for consoles, using the Games Console option would work better. -
Troubleshooting connection to COD servers with ISP
Netduma Fraser replied to bbursley's topic in Call of Duty Support
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I can't read the error, is this accessing the interface or just when running Ping Optimizer?
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I responded to your topic on that subject. The next update I believe will be a big one so with any luck a lot of the common issues mentioned at the moment will be eliminated!
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
If you're playing on a console you should add it with a console - it's unlikely to work by selecting the services meant for PC gaming -
You don't need internet to access the interface, can you provide a screenshot of what you're seeing when you're unable to access please?
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That's really down to personal preference and if you prefer to make all your settings at once and then change the profile as and when required or adjust rules on the fly. Just comes down to time really, it should be more efficient to switch profiles rather than setting up rules each time.
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Reboot and you should be able to login. What are your SmartBOOST rules? Is every device fully off or are some in an instant on/standby mode? If the latter then it's still possible.