Netduma Fraser

Just double check: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Use Simple instead of Custom radius Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. If you're on the game already don't change Geo-Filter settings and then immediately search, reboot the game and it should work.

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

It could actually be the Adblocker potentially, disable that then try again. Was it just on the one device you disconnected on? I've given you Early Access as well just in case you want to try that one if the disconnects continue https://forum.netduma.com/forum/151-netduma-r3-early-access/

That's a shame, I'm not sure if it's available but the only other option that might be still available is setting the DNS on HVPN, it may help to keep the connection alive. Otherwise no unfortunately not, if it was the HVPN on the R3 (as we've re-made the feature) it may be easier for us to diagnose/make changes for a future version.

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The profiles are an outdated feature we later removed, it just adjusts the radius, it won't be in there, how you have it set now you will be able to filter the game

Do you know if you require PPPoE or VLAN for a connection? If not, reboot the modem, wait 2 minutes then reboot the R2, wait 4 minutes then go through the setup wizard (if you haven't already) and see if you get internet

This usually involves trying to contact NG so can take some time

I've asked the team but I don't think it's on any router at the moment, you don't need it to be added for it to be filtered though: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Just to clarify, do you have a connection to the internet on the PS5 when it's actively being used? If so that's fine. If it's connected to the internet but not actively using the internet it may not show as online.

Oh right I gotcha, it should still get the latest cloud information but IPs are never 100% accurate so it's like pushing a rock uphill! They don't currently but it may be implemented in future. You can just report them in any topic like this one really, if you have some let us know and I'll pass them on to be corrected. That one sounds like the authentication server in Ireland so that'll be fine.

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Given your upload speed is the slowest you should definitely benefit from lowering the percentage on that one. Let us know how you get on!

Could you factory reset then monitor again please? If it happens again then please provide the logs

Okay keep us posted!

With Congestion Control active bufferbloat can never happen so I wouldn't worry too much about the values there. You just have to experiment with the percentages to see what works best. All devices should be connected to the router otherwise it won't work as well.

It doesn't look like you've tried the Early Access version where this seems to be a lot better https://forum.netduma.com/forum/151-netduma-r3-early-access/ let us know how you get on

Change your speeds to 1000 down / 35 up in Speedtest > Advanced, don't let the speedtest dictate it. Go to Ping Optimizer > Advanced then set Congestion Control to 70% for both download and upload then see if your experience is any better please.

The only way potentially would be to set your speeds to lower than you have but I'm not sure if it will work and if it doesn't then no you can't limit the bandwidth with SmartBOOST disabled.

Okay disregard that, it's a pure modem, not a router so that won't apply anyway. Just follow the other things I mentioned and see how you get on.

Lower upload for Congestion Control & remove the bandwidth reservation for the game & the game ports, it barely uses any bandwidth so it's not necessary. Try with steady ping disabled. Using the DMZ and port forwarding could create conflicts, also take your PC out of the DMZ, it is a major security issue. You may not even need the port forwarding. So you put the R3 in the DMZ on your Arris?

I'm good thanks, hope you are too, you actually already have access: https://forum.netduma.com/forum/144-netduma-r2-early-access/

I've PMd you

They're aware at the moment but will check in with them when they're back. I think you need to use a VLAN tag group for that but it's not our feature so I've got less knowledge about how that works https://kb.netgear.com/25724/VLAN-tagging-setup-for-Nighthawk-router

I'll check with the team and come back to you