Netduma Fraser

You doing it isn't going to work so you don't need to keep trying. Also if you're rebooting the router then it is likely the IP is changing and making the DMZ invalid so you'll need to double check it's the same IP as is shown on the R2 System Information page. We're seeing an IPv6 IP address when you're posting here so you'll need to disable IPv6 on the ISP router also, once you've done all that post back again.

https://support.netduma.com/firmwares/netduma-r3/

Using the DMZ is fine, it's not a necessity to use bridge mode. Make sure ALL devices are connected to the R3, nothing should be connected to the Technicolor, otherwise the R3 can't effectively control your entire network and that will negatively affect your results. What kind of results are you seeing with full speeds entered and just adjusting Congestion Control? Are you just purely focused on these test results or are you experiencing high fluctuations in ping when gaming for example? Did you try the suggestion with the guide above to get more real world results?

I posted in the topic just over a week ago about it: We just need to do a little more testing on this (last thing we want is for this situation to happen again), tie up a few loose ends and then it should be good to release to the beta crowd here.

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are you on the Early Access version currently?

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What games are you playing? What platform are you playing on? How have you setup the Geo-Filter?

The post was over a year ago, IPs get bought and sold all the time, it's quite possible it's not being used as an active game server currently

Okay interesting, looking forward to an update in the near future!

What platform are you playing on? Have you added the games specifically or are you prioritizing gaming or have you prioritized the device? Does it prioritize with any of these methods?

What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the RXR? What are the speeds you pay for/receive? Have you entered those speeds into the router? Don't do the speed/ping test on the router, do a speedtest.net and manually adjust Congestion Control. What platform are you playing on and how is it connected, via ethernet or WiFi?

When it next happens please grab the logs from Settings > Troubleshooting before you do a reboot and we can take a look.

Settings > Administration > Backup Settings > Erase OR Hold the reset button in the back of the router (you'll need a pin or something small) for 30 seconds, then release Wait 4 minutes after you've initiated the reset and then access and check

Did you post here from a device connected to the R3 at the time?

Presumably you've gone through the R3 setup wizard? Have a look at support.netduma.com that will help you get to grips with the features

Correct, strict must be on for it to exclusively search within the radius you've set

I'm definitely seeing it on mine, resync the cloud and then check again please

There really isn't much there indicating an issue, just the DHCP lease which should be taken care of with the changes you made but ensure all devices do have a reserved IP and then disable DHCP on the router, reboot from the interface and monitor from there

Added, let us know if it continues

I'll let the team know it needs an update, it might be an issue with different cloud systems though

We are aware speeds are slightly slower using PPPoE and we'll improve that if we can. Otherwise you can put the R3 in the exposed host on the Fritz instead and have the fritz handle PPPoE as mentioned above and then you should get better speeds through the R3.

It has been put out, have you not seen the option for it?

It might be that the ping would be too high for you and they have a ping limit, if they host a lobby and invite you can you get into a game in a server there without the Geo-Filter?

They weren't able to access, could you run through the steps again to make sure it's all been done please?

I'll pass it on to the team to see if they can get it added

Excellent detective skills! Hopefully you'll see a real improvement with the change, do let us know. Thanks and you, sweating too much right now 😂