GHOST-1-EC Posted December 17, 2019 Share Posted December 17, 2019 Anyone know the fix to this issue I randomly cannot log into the XR500 - keep getting the DumaOS not loaded yet error message...... it tries to redirect me just remains stuck on the same error. I have cleared my browser cache, rebooted and reset the router but to no avail. TIA Link to comment Share on other sites More sharing options...
GHOST-1-EC Posted December 17, 2019 Author Share Posted December 17, 2019 I tried logging in from both my laptop and phone but the result remains the same. This issue just started now. Link to comment Share on other sites More sharing options...
quadrophenic Posted December 17, 2019 Share Posted December 17, 2019 I have just started to have the exact same issue tonight. Done a full factory reset, was able to configure wan then same issue Link to comment Share on other sites More sharing options...
GHOST-1-EC Posted December 17, 2019 Author Share Posted December 17, 2019 Is your issue still persisting after the full factory reset? Link to comment Share on other sites More sharing options...
Keith Posted December 17, 2019 Share Posted December 17, 2019 Same issue. On current firmware and I'm in the process of rolling back to previous firmware to see if that works. Weird https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/DumaOS-not-loaded-yet/m-p/1837968 Link to comment Share on other sites More sharing options...
Keith Posted December 17, 2019 Share Posted December 17, 2019 Yup, up and running on 2.3.2.32 Now I can access the GUI and such. Was constantly getting not loaded yet error. Thank you @dr_evil_genius - link below. https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/DumaOS-not-loaded-yet/m-p/1837968 Link to comment Share on other sites More sharing options...
Zippy Posted December 18, 2019 Share Posted December 18, 2019 This is crazy but I had the same issue today.. Strange how we have all experienced this recently. Ive never had this issue happen before either. Zippy. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2019 Administrators Share Posted December 18, 2019 Please see here for the fix to the DumaOS not loading/login issues: https://forum.netduma.com/topic/30166-please-read-for-fix-for-dumaos-loadinglogin-issue/ Link to comment Share on other sites More sharing options...
GHOST-1-EC Posted December 18, 2019 Author Share Posted December 18, 2019 1 hour ago, Zippy said: This is crazy but I had the same issue today.. Strange how we have all experienced this recently. Ive never had this issue happen before either. Zippy. Yup It was super random. I've gone all the way back to the .22 firmware - so far no issues logging in on several attempts. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted December 18, 2019 Netduma Staff Share Posted December 18, 2019 9 hours ago, GHOST-1-EC said: Yup It was super random. I've gone all the way back to the .22 firmware - so far no issues logging in on several attempts. This issue was cloud related, not firmware. You'll be able to use the latest version without this issue happening again; we know what caused it so we've already solved it permanently Link to comment Share on other sites More sharing options...
blades_808 Posted March 15, 2021 Share Posted March 15, 2021 Im getting DumaOS not loaded yet! on the R2! What can i do to fix this? Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 15, 2021 Share Posted March 15, 2021 3 hours ago, blades_808 said: Im getting DumaOS not loaded yet! on the R2! What can i do to fix this? The first thing to try is to go to System information -> Installed Rapps -> Click the three line menu and set the number of retries to 5. Link to comment Share on other sites More sharing options...
blades_808 Posted March 15, 2021 Share Posted March 15, 2021 now i cant change my bandwidth speeds just gets stuck! Link to comment Share on other sites More sharing options...
blades_808 Posted March 15, 2021 Share Posted March 15, 2021 lol never mind it works now! Link to comment Share on other sites More sharing options...
blades_808 Posted March 16, 2021 Share Posted March 16, 2021 ok the adblocker device list is not loading! And the network settings dont work to! Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 16, 2021 Share Posted March 16, 2021 11 hours ago, blades_808 said: ok the adblocker device list is not loading! And the network settings dont work to! What about them doesn't work? Could you provide a screenshot? Link to comment Share on other sites More sharing options...
blades_808 Posted March 16, 2021 Share Posted March 16, 2021 This is crazy sometimes one rapp will work and sometimes it wont but here is 2 pics of the QOS. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 Did you upgrade to the firmware yourself or have you received the router recently? Link to comment Share on other sites More sharing options...
blades_808 Posted March 16, 2021 Share Posted March 16, 2021 I updated it myself. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 16, 2021 Administrators Share Posted March 16, 2021 Did you perform a factory reset afterwards? If not I would suggest doing so, it will resolve this issue and generally is highly recommended to remove old low level code from the previous version that could cause issues. Link to comment Share on other sites More sharing options...
blades_808 Posted March 17, 2021 Share Posted March 17, 2021 Ok I'll try latter on tonight thanks! Link to comment Share on other sites More sharing options...
blades_808 Posted March 18, 2021 Share Posted March 18, 2021 Did factory reset using the push button on the back even reinstalled the update and still the same thing! It takes a long time to load up and not every thing is loading Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 How long did you hold the reset button for? I'd usually recommend resetting via the interface if you have access and the button if you don't. What web browser/device are you using to access the interface? What is your exact physical setup? Link to comment Share on other sites More sharing options...
blades_808 Posted March 18, 2021 Share Posted March 18, 2021 About 30 sec and for the web browser i used fire fox, google and MS Edge. I run an untangle box in front of the R2.I turned off all the defenses on the untangle box to see if it was blocking the R2 and still the same. Going to try just the router to the modem next. Oh and every now and then the R2 drops wifi! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2021 Administrators Share Posted March 18, 2021 Interesting, I've not heard anyone used that before. Please do try modem > R2 and see if it works better, once you've connected it up do a reboot from the interface. Have you adjusted any WiFi settings at all other than SSID and password? Are you using mirror mode or connecting manually to 2.4/5GHz? Link to comment Share on other sites More sharing options...
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