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Intel's Puma 6 chipset suffers from latency & jitter, fix soon.


Zennon
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Some evidence here that the 1602 is also affected:

 

http://www.dslreports.com/forum/r31114171-Does-TM1602-suffer-from-same-Puma-6-issues-as-the-SB6190

 

Which hey; is what I have AND have crazy random ping spikes and packet loss despite my line being spot on perfect.

 

We shall see where this goes.

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So, I replaced my TM1602A with my old modem  SB6120 and the spikes are gone according to my Netduma's ping diagnostics. Now I'm getting everything exeptional. 

     

 

That is great Frank.

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To think that the TI Puma chipset was to be a savior for Arris Modems and it only made it worse. I gave up on Cable internet and moved to DSL with AT&T, probably should have tried the CM600 first before leaving.

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Last month when I replaced my modem that I got from my cable company Charter I thought I was replacing it with the latest greatest future proof modem boy was I wrong, I was wondering why all of the sudden my Netduma was acting weird whenever I would do a ping test would get spikes that I even called the cable company and complained that there was something wrong with my line, what they don't know is the they giving customers a bad modem. Now that I have my old modem everything is the way is supposed to be. Thanks Zennon for the heads up. If it's not broken don't fix it.

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I'd say it's safe to assume that almost all recent Intel/Texas Instruments based modems have a problem since my SB6141 has the same exact issue

 

Yes, I have that router, but I do not use it because comcast / xfinity already discontinued it

Yes, I have that router, but I do not use it because comcast / xfinity already discontinued it

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Yes, I have that router, but I do not use it because comcast / xfinity already discontinued it

Yes, I have that router, but I do not use it because comcast / xfinity already discontinued it

 

Not true... They called their rental SB6141 as End of Life. But the retail version is still fine. End of Life just means that it's old, but it still works. I get full speeds through it without a problem.

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i remember i called to reactive it  and they set they cant anymore cuz is end of life

 

I just activated mine a week ago on my friend's account after I got my new one lol they lied to you... Make sure to mention that you bought it yourself.

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  • 2 weeks later...
  • 4 weeks later...
  • 2 weeks later...

TP-Link TC-7610 working PERFECT for me. 240 down/12 up on Comcast.

 

https://www.amazon.com/TP-Link-DOCSIS-Speed-Cable-TC-7610/dp/B01CH8ZNJ0

Hey Mod, I have the same internet speed package from Comcast as you and was wondering if this modem works for ALL Comcast customers (I'm from NJ). I just got a new modem installed yesterday (ARRIS TG1682G) and it has been giving me outrageous spikes and latency/jitter. My old modem was a Technicolor tc8305c and didn't give me any spikes whatsoever. I only upgraded because it was a free upgrade on Comcast. Their tech guy is coming here tomorrow to work on my line because he saw an issue that could be causing the latency I'm getting. However, if I notice the problem continues to happen after he's done working on it, it's going to be pretty obvious that it's the modem which is causing it. If that's the case, I'd like to check out this TP-Link modem you're talking about. Do you know if this TP-Link is compatible with all Comcast customers who have 240/12 speeds?   

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