Netduma Liam

Le VPN hybride montre toujours qu'il se connecte, il y a donc probablement un problème avec vos détails VPN. Collez le nom d'utilisateur et le mot de passe dans un bloc-notes et vérifiez qu'il n'y a pas d'espace de part et d'autre.

OK cool, let us know if you have any further problems!

YouTube doesn't quite work the same way, their ads are served from the YouTube domain. If you block that, you can't use YouTube at all. We're looking into whether there's a way to do it, but so far it doesn't look like it's possible with the current solution.

On Geo-filter, can you share a screenshot as to how you've currently got Geo-filter configured? For QoS, could you please disable the DumaOS classified games rule. Have you got your speeds set correctly in DumaOS? I.e, have you set them to ~650 Download, 40 upload? Can you also please set Download Congestion Control to ~40%, and upload to around 70-80%, then set Congestion Control to 'Always'. Can you then run a Connection Benchmark test and send over a screenshot of the results? For BitDefender you may also need to whitelist routerlogin.net. For Ping Heatmap, that's an issue on our end and we're working on updating MW2 today so you can see more servers.

Bienvenue sur le forum ! Savez-vous si vous avez besoin d'identifiants PPPoE, VLAN ou DHCP pour vous connecter à Internet ? Pouvez-vous ignorer l'étape Ping Optimizer et terminer l'assistant de configuration. Lorsque vous y êtes, pouvez-vous redémarrer le R2 et voir si vous avez une connexion après cela ?

Can you try resyncing cloud, then download the log file from the submenu in System Info -> Logs and send that over to us?

Apologies, I'll try to make sure the team push another update today.

Is there much difference between where you're located and where your friends are located, the ones who say it's fine?

If the above advise hasn't helped, can you provide a full page screenshot of your Geo-filter setup currently?

It will appear when you click on a server on the map. If you want it to appear automatically again once you've allowed the servers you need to allow, you can go to the sub-menu in the top left of the map and re-enable 'Auto-ping host'.

Are the packet counters against the PS4 rule increasing rapidly when you're playing a game? Do you have Congestion Control set to 'Always' still?

¿Eres el anfitrión del juego o es tu amigo? Para que Geo-filter funcione, debe alojar el lobby, a menos que su amigo también use DumaOS. En ese caso, deberá configurar su Geo-filtro similar al de ellos, o deshabilitar su Geo-filtro cuando su amigo esté alojando.

Are you seeing a blocked server icon on the map now? Where is it showing?

Due to some hardware limitations, it's not yet support on the XR1000. We're working hard to introduce it in an upcoming firmware update though.

If possible, disable the Xfinity Wi-Fi, it'd be best to have devices connected to the Netduma router's Wi-Fi.

That's correct, yes.

Does the modem/router above the R2 have the LAN IP 192.168.0.x by any chance? If so, can you let us know the make and model of it so we can look in to it?

Thanks, we've made the team aware of this again this morning. We'll try get an update pushed for it this today.

So what you've got now is Auto-Ping host disabled, which is good for now. So, leave Geo-filter enabled and don't boot any games or anything. Join a chat with your friends and watch the Geo-filter map, if you see a blocked icon appear, click it. After clicking it, the panel will appear beneath the map. Click allow in this panel.

Can you disable DumaOS classified games as well as the one for Frostbite engine and test again?

No tiene algunos servidores en su lista Permitir y Denegar, por lo que es probable que se esté conectando a esos. Si los quitas, ¿sigues teniendo el mismo problema?

Good questions above from Redbull, would be good to know that. Also, are there many other devices connected to the edge router? Does the R2 connect to it too? If so, the R2 will then be competing with those devices, potentially causing the fluctuations you're seeing. The best solution would be to have all devices on the network connected to the R2.

It essentially appends priority tags to traffic going out the WAN port. There's no way to really test if it's getting recognised and prioritised upstream, I guess it depends on your ISPs infrastructure. But there's no harm in doing it!

You can either disable filtering mode, join the party chat, then re-enable it again. Or alternatively and probably the best solution: Watch the Geo-filter map as you join a party, when you see a 'blocked' icon and click it, then manually allow it. Name it something like 'Chat server' or something so you know what it is.

Welcome to the forum! Thanks for the feedback, we're planning on making big improvements to the Hybrid VPN interface in general so that will certainly be getting better!