Netduma Fraser

The same as far as I am aware. Great to hear that! Unless they were doing work at 2am I highly doubt it haha. Exactly the same as far as I am aware so no need to update again. We're looking into PO currently. Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please. Probably needed to change a few things but if you're happy on that version fair enough! As mentioned there it's primarily for SmartBOOST, not for the Geo-Filter, if it does work we will add it there. No you don't need to do anything, BI is enabled by default, it may not cover everything and I don't think we've looked into mobile much which is probably why

Yes I would suggest doing that

I have asked them but they're out of the office now so may not hear back until Monday. They do, you're asking advice from the companies whose service you're using but not paying for and essentially asking can I do this and still keep the service I'm not paying for. So it puts me in an awkward position where I can't really give you much support on this.

Looks like the exact same happened, can you provide a screenshot of your DHCP page please?

Yes that's correct, glad it's all working properly now, thanks for the update!

Are you testing using the test on the router itself? If so what do you get via speedtest.net? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

Great to hear that, thanks for the update!

Added

If you put the XR in its DMZ then that shouldn't be affecting you at all as it would bypass the firewall. If their implementation isn't great then potentially it could still affect you. To test, I know you don't want to use bridge mode but perhaps for a day check it with that and see if the problem persists or disconnect all the devices from the main router/disable its WiFi to prevent devices reconnecting and then disable its firewall. The XR has its own firewall so it'll be safe to do so as long as nothing else is connected to the main router.

It is better for disconnects so I would suggest trying it and let us know how you get on

This isn't something we can assist you with as that would count as boosting

Yes you can do that, just keep in mind QoS won't be very effective in that setup so it will just be for the Geo-Filter. You don't need a dual WAN router though unless you have 2 separate internet lines you're paying for and want to consolidate them with one router instead of two.

Sorry for the late reply, how are you getting on with the newer firmware?

While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. Are you able to access the interface on the wired PC? Reboot the modem, wait 2 minutes then reboot the R3 from the interface, wait 4 minutes and see if it works.

Factory reset and try again, alternatively, you can try doing this first to see if it works: Try this please: ---- If you can download/upload the file on your web browser then yes - the interface may also show you have an update and you can update directly from the interface

Added - it has been temporarily removed.

Ah I see, I can't say I've ever come across this situation before but I would think it would be disabled/removed upon a reset in this case

Check the IP on the PS5 itself, check the device you think it is on the Device Manager, do the IPs match? What service are you adding the console with? Testing bufferbloat over WiFi is always going to be hit or miss, you're trying to create a constant from a method of connection that fluctuates. Test bufferbloat over a wired device if possible using the steps I provided and then once you've got those settings leave them as is. You don't need to test bufferbloat constantly. Bufferbloat also only occurs when your network is saturated which cannot happen when Congestion Control is active. Ignore the speed test on the router, it rarely ever shows the correct speed, as long as you get expected speeds via a wired speed test on speedtest.net then you're good. How have you set the main router to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode

No I wouldn't suggest doing that at this stage. If when you can't access properly it shows you a similar screen with recovery options you can upgrade/downgrade then. It won't be bricked. Reboot/keep accessing until you get to that recovery screen then try upgrading to this firmware first, then if successful upgrade to the one from this topic. DumaOS-R3-4.0.402.sig Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it shows the firmware change.

No it should stay installed/enabled, as you control this via My Telstra on the website a physical reset wouldn't remove it, or if it did then it will re-enable once it's connected back to the internet and determined you have it enabled.

If it's working for now there won't be anything for them to look at but glad to hear it's working, let us know if it happens again

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R3 and enable remote support in Settings > Troubleshooting. Then post back here from a device connected to the R3 when you've done that and I'll try to get a dev to have a look tomorrow. If you're able to make it load to enable remote support or in the recovery options that is. It doesn't look like you have IPv6 either if you're posting from a device connected to the router so you can ignore that. Also the WAN IP is also the same IP you would see the ISP modem/router give it on its interface.

Hold the reset button in the back of the router for 30 seconds, then wait 4 minutes before accessing the interface and it should work then

If you checked before signing in it will say that, you should be able to download now you're signed in What do you mean exactly, what happens when you try to upgrade? Factory reset, wait 4 minutes then try upgrading please and see if it works

If you need to do a reset again next time try hold the reset button in the back of the for 30 seconds, then wait 4 minutes before accessing the interface and see if it clears everything properly that time