Netduma Fraser

Delete the downloaded firmware from your PC, re-download it from the topic and then from the recovery options, re-upgrade to the same firmware version, close the tab, wait 4 minutes then access again, does it work then?

Do you get the same connected directly to your modem? Is it possible you're shadow banned? If you login with your account here: https://support.activision.com/ban-appeal does it say under review?

I'm chasing the team and will come back to you. In the meantime have you tried the above?

What do you mean is the update working? FIFA seems to be renowned for those types of issues. 2.4GHz is better stability wise but because of that most wireless devices even headphones etc use it so it could be prone to interference from other devices. 5GHz is mainly just good for speeds but walls, distance, other devices can impact it much more easily. Unrecognised in what way?

The ping and packet loss doesn't change whatsoever so I can't see it being a specific network issue as there is no change in the stats. I don't know if this applies as I've not used XIM so not sure how it differs but I've found a few suggestions: Somehow the aiming input changed from controller to mouse. Reset the setting and it was fine. If you have two devices e.g. headphones, controller etc operating on the same wireless frequency they can interact with each other Apparently if you have Discord linked to the console it can cause it - disconnect it then restart the console

Great explanation of it above! If it connects with WPS then it should work but we don't have specific support with mesh/haven't tested mesh. If it's not listed in the change log it generally won't be included. If major issues are resolved then the team can look at smaller issues like this No worries, I'll chat with the dev again and see what they can do and get back to you, either here or in the other topic. Glad to hear you got it sorted! BI is more for the priority aspect though Geo-Latency can essentially do that for you for the most part. Where are you testing the speeds exactly, on the router? If so, what do you get on speedtest.net?

Added you both You could attempt to throttle your overall speeds very low to see if the game compensates the other way - try lowering the percentages to result in 1Mbps for download/upload.

Looking very good, thanks for the update!

Added - it has been temporarily removed.

Could you provide the logs from the System Information page when it next happens please? Do you notice any pattern as to when it drops e.g. when doing something specific, adding a device etc. Have you disabled Smart Connect and connected to 2.4/5GHz manually to see if it performs better then? Set the mode for 5GHz to 2400 specifically, not the highest value.

Are you able to access via a PC instead of the app/mobile web browser? Did you factory reset after installing initially? How have you done a factory reset exactly?

Please provide the logs from the System Information page when you next get the disconnect

The only difference between the standard and v2 is a CPU change, there is no functional difference between them. Assuming you bought the $166 variant on Amazon.com, if you look at the seller, it isn't Netgear, so I doubt they will be as particular about the model they're selling, they probably don't even know there is a difference. Amazon has a great return policy so the thing to do is just return it if it isn't the right one. It's no ones fault other than the seller on Amazon.

The ports on the R3 are 1Gbps so you won't ever see 1.2 through it. Where are you testing the speeds, on speedtest.net? The WiFi speeds are quite good, what do you get via ethernet? You don't need to worry about network settings like that unless you know what you're doing/doing something specific - it won't have an impact on your game quality. The only thing I would suggest at this stage is changing Congestion Control percentages to 70% for download/upload to start and see how you get on. You can also take a look at the wiki support.netduma.com for any further information you may need.

Thanks for the feedback, if you could provide some more information about your issues I'd be happy to help. Also, DumaOS 4 is in Early Access for the R2 so bugs are expected.

Where are you checking the NAT status exactly? If you disable the Geo-Filter then reboot your gaming device then check the NAT does it show open?

Please provide a screenshot of the Geo-Filter page showing what you see when this happens please.

Great to hear you got it sorted, thanks for the update/solution!

You need to select the device/game. If you're on console it applies to the whole console so you don't need to select the specific game. If you're on PC you can change the device type to a console in the Device Manager and then add it as a console and get the same benefits. So at the very least you do need to add a device and you can add up to 4.

Great to hear you solved it, thanks for the update and solution!

The firmware for the XR1000 is .chk so you're fine to upgrade. I don't think you'll have the issue in AP mode but go back to router mode, In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.

Are you able to get an Open NAT connecting directly to the modem?

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

It's the exact same as the firmware currently in Early Access as far as I am aware

What issue exactly unable to connect to the game? Can you provide a screenshot of the Geo-Filter page showing what you see when this happens please?