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Netduma Fraser

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Everything posted by Netduma Fraser

  1. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops the disconnects.
  2. What firmware version are you using currently? How do you have Congestion Control set?
  3. We'll need some more information than that to be able to help, can you expand on that?
  4. Access the router, go to the System Information page, scroll down and you'll see the logs. Click the icon top left of the log panel, download then upload here. It certainly is a weird one!
  5. We're aware of this happening currently, using a live server this can happen, we're looking into it. In the mean time change the Congestion Control percentages manually to ensure a stable connection
  6. You didn't have the issue before you made changes on the PC, only after, the issue only occurs when doing it on that PC, not any other PC or device and with no router settings changes during that time either (presumably) so that sounds like the PC not the router. Grab the logs when the issue happens and I can take a look
  7. Great to hear that, thanks for the update!
  8. Then it's more than likely a PC specific issue that is somehow causing an issue for the rest of the network. You can find them on the System Information page
  9. If you use a different PC and use the browser on that do you get the same issue? Can you grab the logs when the issue happens please?
  10. All I got you to do was put your speeds in, unless there was anything else changed it would only improve the speeds. Okay that's just more details about the WiFi you're connected to. There is a WiFi analyzer on the Microsoft Store for Windows called WiFi Analyzer, that would be better for determining what channels are best in your area. Please provide a screenshot of the QoS page
  11. It's detecting your playing in two different ways and so will be prioritizing. The CoD service will be updated tomorrow though.
  12. Okay that's good, I'd suggest making a new topic for your issue and we can go from there
  13. As in do you have the DumaOS router in the DMZ on your ISP modem/router?
  14. We usually suggest starting at 70% and experimenting from there. Networking has so many variables, even if you don't specifically change anything doesn't mean other things don't change that could impact you.
  15. Given it's only a problem when you use the browser have you tried other browsers?
  16. Provide a screenshot of the analyzer results and I can advise from there. New WiFi or devices in the area either yours or neighbours can make previously stable WiFi on a certain channel unstable. What is 5GHz getting right now in terms of speeds? 2.4GHz is a common WiFi frequency, even wireless headphones could impact it for example, it's best used for stability, not for speed
  17. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Can you provide the logs from the System Information page when the issue happens please?
  18. It doesn't depend on your connection method - if you've connected the same device via WiFi instead then it's likely it is appearing on the Device Manager as a different device, you'd need to add that one instead to the Geo-Filter.
  19. Sorry for the late response, by that do you mean you have another router that you're using at the same time? What is your exact physical setup?
  20. Although it's called a beta we actually released it publicly so we're fairly happy with it, you shouldn't encounter any major issues. All you did was enter the speeds you pay for/expect which is what you should do, it wouldn't have any bearing on your 2.4GHz speeds dropping. Try these suggestions: Use a WiFi analyzer to find the least congested channel and change to that Ensure the router is in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _
  21. That would indicate your Geo-Filter could be too large and covers too many servers. Try to just keep the closest/lowest ping servers within your radius. You'll need to fine tune your Congestion Control percentages to get better results on the above as well.
  22. What ping are you seeing on the Geo-Filter/in game when you have this incident?
  23. There aren't really any no-no's in that regard, they largely shouldn't impact each other much. If you have the upstream router in bridge it's essentially disabling the entire router so it wouldn't then impact the XR. Are you using Armor on the XR?
  24. The CPU usage is high but not flat out so I'm surprised if that was causing it, the bandwidth isn't super high either. I know you're doing it for the video but do you have the router interface up for long periods of time?
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