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Netduma Fraser

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Everything posted by Netduma Fraser

  1. La porción de velocidad de la prueba no se ve afectada por QoS, es una medida de la velocidad que obtiene. Otros sitios de velocidad como speedtest.net deberían mostrar lo que ha configurado.
  2. Hello, welcome to the forum! Are ALL devices connected to the XR router or do you still have some connected to the BT hub? You'll need to put the XR WAN IP (found on the System Information page) into the BT router DMZ and that will help as well.
  3. Development and testing don't follow deadlines well, if there is a bug it has to be fixed then re-tested, that being said we're pretty close for the new firmware and that should have Hybrid included.
  4. We have a new app update almost out and I believe it should resolve the issues for you both, there are quite a lot of fixes.
  5. I think Liam means if you can use that method in the meantime without the issue occurring then please do until the next version resolves the issue for you. Thanks for the suggestion!
  6. I'll add you to the list!
  7. You wouldn't want to use the Geo-Filter with it, if everything is working what are you hoping to achieve exactly by adding it to Optimizer, better performance for example?
  8. De acuerdo, gracias, creo que tendremos que intentar reproducir esto el lunes.
  9. Hello, welcome to the forum! Are you referring to the Geo-Filter or Traffic Prioritization for example?
  10. You would put the R2 WAN IP (found on the R2 System Information page) into the DMZ on the BT Hub. It is safe to do as the R2 has its own firewall.
  11. It could be another device, it's an electronics manufacturer that supplies lots of different companies so it could be any device really, easiest thing would be to check the MAC on each device. That won't do anything I don't think.
  12. Vuelva a habilitar el Geo-Filtro, reinicie la consola y luego haga la prueba, eche un vistazo al mapa con el zoom alejado, ¿ve algo bloqueado?
  13. Try to disconnect/identify the TVs or printers you have online please. Was the disconnect during that log you provided there?
  14. No hay nada raro ahí, ¿tienes exceso de cuota inhabilitado? ¿Está activo el filtro geográfico? Si lo deshabilitas, ¿funciona correctamente?
  15. Could you provide a screenshot of your QoS page please, as well as the WiFi and Advanced WiFi pages?
  16. ¿Podría proporcionar una captura de pantalla de su página QoS, por favor?
  17. You'll probably want to put the XR WAN IP found on the System Information page into the Edge DMZ to avoid a double NAT scenario but other than that you should be good!
  18. ¿Qué configuraciones has cambiado entre que funciona y ahora? ¿Algo en la página de QoS, por ejemplo?
  19. I think that may be a separate issue - are you using PPPoE, VLAN or DHCP Identifiers?
  20. Either or should be fine really, it shouldn't make much difference in terms of performance
  21. So for 5GHz, it's not adhering to your Congestion Control settings? What router & firmware version are you using?
  22. Could you disable HTTPS for the interface and then see if it works correctly please: https://support.mozilla.org/en-US/kb/https-only-prefs#w_turn-off-https-only-mode-for-certain-sites
  23. I've added you to the beta, upgrade to that version and see if you get the same issues: https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/
  24. It's unlikely to be that, looking up the MAC address it's likely to be a printer or a TV
  25. Could you grab the log file from the System Information page when you get the disconnects please? That should give us some more information.
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