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Posts
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Everything posted by Netduma Fraser
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R2 consistently loses connection
Netduma Fraser replied to FazeChungus's topic in Netduma R2 Support
No worries, let us know how you get on when you use it again -
QoS and WiFI
Netduma Fraser replied to fletcherjames1's topic in NETGEAR Nighthawk Support (XR range)
No ETA but it is something we're working on -
Did you disable SmartQoS by any chance as we do know of a bug where doing so does prevent access. If you access the Smart QoS interface then re-enable it you should regain access, does that work? If so does that then allow the other devices to get internet again?
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Check the first post of this topic -
QoS and WiFI
Netduma Fraser replied to fletcherjames1's topic in NETGEAR Nighthawk Support (XR range)
Okay that'll be due to PPPoE then, it's something we're working on fixing at the moment -
QoS and WiFI
Netduma Fraser replied to fletcherjames1's topic in NETGEAR Nighthawk Support (XR range)
Are you using PPPoE/VLAN or IPv6 at all? Have you got a custom Traffic Prioritization rule enabled? -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
There isn't much else I can advise, reboots, resets and re-upgrading are really the only options and waiting at least 5 minutes after each one has been done should eventually allow you to gain access. Try a few more times, if not may be best to go back to the public version for now. -
Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
Sé que siguen significando hacerlo, piense que algo más sigue apareciendo, veré si puede hacerlo el lunes -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Factory reset then wait 4 minutes before attempting to access and see if it works then please -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Reupgrade the firmware via that URL that you can access, then see if it works after that please -
NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
It is coming, being tested currently, you cannot install the 500 version on the 450. -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Thanks for letting us know, if you click to go back to the dashboard does it do so/take you back to login successfully or do you have to restart the app? Good advice above, are you able to access using the DumaOS app at all? -
FIRMWARE: 3.3.308 Smart QoS (Hit Detection)
Netduma Fraser replied to TODDzillaInLA's topic in Call of Duty Support
That's really good to know, the more barriers to actually playing the more variables in play so sounds like we'll need to test that specifically, I'll pass it on. -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Okay thank you, I'll make a ticket so we can look into it. -
That's very good to know, I'll make a ticket so we can track down the source of the problem.
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R2 consistently loses connection
Netduma Fraser replied to FazeChungus's topic in Netduma R2 Support
If you specifically prioritize it does it work? If not if you have no priorities/favorites does it work? -
Get it working again and before you reboot it (you shouldn't need to reboot too often) disable it and we'll look into the issue
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That's the only settings you're changing on the entire router? It only happens when rebooting with it enabled?
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Quali impostazioni stai modificando tra il funzionamento e il non funzionamento?
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Es probable que no hayamos enviado la misma nube que estamos usando en el R2, pero haré que el equipo lo haga y, cuando eso suceda, debería informar correctamente. -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
Share Excess está encendido por eso seguirá funcionando -
NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
¿Te funciona la priorización de tráfico cuando juegas? -
Is this on the Early Access firmware? In DHCP Settings, set the DHCP lease time to 168 hours, apply, reboot from the interface and see if it's more stable after that. Change the time back to the normal time from the top right, that may have caused it
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NEW XR700 BETA FIRMWARE: 3.3.363
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
MW2 muestra lo mismo? Esperaría que los demás no sean detectados correctamente.
