Netduma Fraser

That's what we have been doing, that's why there are currently beta versions for the R2, XR500 & XR700. The XR1000 will follow shortly once we've determined it's stable enough for testers to use.

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

D'accord, vous devrez soit désactiver Adblocker, soit ajouter les sites avec lesquels vous rencontrez des problèmes à la liste blanche afin qu'ils ne soient plus bloqués. Si vous désactivez complètement QoS à partir du menu Congestion Control , le téléviseur fonctionne-t-il alors ?

You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ then we can give you access so you can see if that resolves your issue

You should do it so you're directly connected to the modem/ONT so that would get rid of hop 1, just double check but yes it does seem like you have a CG-NAT, I've also never seen a timeout pinging your own public IP. To solve a CG-NAT you'll either need to obtain a static public IP from your ISP (they usually charge for this) or swap to an ISP that doesn't use CG-NAT.

Pourriez-vous désactiver Adblocker et voir si cela permet à tout de se charger s'il vous plaît ?

Unplug the R2 from power, wait for 10 seconds, hold the Factory Reset button, while continuing to hold plug the power back into the R2 and keep holding the reset for 30 seconds then release. Wait 2 minutes, then try accessing please and see if you can go through the setup wizard.

It wouldn't be one person congestion you but rather a lot of people in your area. You wouldn't be sharing an IP with someone but you may be getting new IPs, it depends if you have dynamic or static. You can try changing DNS but I don't think that would be the issue. Check the bottom of this guide to do a test for CG-NAT, potentially that might be affecting you negatively - it does make it impossible to get an Open NAT - is that something you've struggled with? https://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat

You can check your version on the System Information page or on the firmware update page in Settings, you can also have a look at the top right of the interface. I can do that, thanks for the reminder!

Drop and just do the test, though you could play a round if that's what you're more concerned with, they may be getting lag compensated

It's best to start with a high value for Congestion Control, say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values.

Could you provide some pictures of how you set it up? Also a picture of a completed Connection Benchmark could be helpful

Did you have access to the router when the disconnect happened? If so if you can grab the log from the Sys Info page when it happens that may give us some ideas. Some people who are having the issue have changed the DHCP lease time to 10 minutes, while this seems counter intuitive it seems to have worked for them. It is something we're looking into overall though.

Here is the current list of what it covers, it will cover more in the future:

Keep us posted! It is something we have let them know multiple times, there is not much else we can do from our end so hopefully!

Use that link above to go intermediary then go to the firmware I linked at the bottom of the first post, then when you know that works go to the latest

A factory reset should resolve it, it would be a good idea anyway as it's a few iterations ahead of the firmware you were on

We need to update the basic configs so for the moment you'll need to use the manual configs

You may need to clear your browser cache/cookies, did you do the intermediary firmware first?

You could upgrade it directly, no need to TFTP

The log, was that when you had no internet but access to the interface? If it's working correctly at the time there won't be anything useful in the log - it wipes on reboot. Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ and when approved try upgrading to that firmware and see if it's more stable for you.

You can use HybridVPN on the 500 yes, it's entirely up to you which you want to use. You won't get full speeds when applying the VPN to the whole device, if you use the Hybrid aspects to just apply it to the specific service/application/ports you want then the rest of the device can use the normal connection at full speed. I think that option is enabled by default yes

Great to hear that worked!

Clear your browser cache/cookies then reload it and see if it works better then - it might be slow on the first reload but should be faster after that

There is this feature on iOS/Android/Windows devices connected by WiFi called Private Address/Random Hardware Addresses, I suspect that is the problem, here is how to disable it: iOS: https://support.apple.com/en-gb/HT211227 Android: https://www.howtogeek.com/722653/how-to-disable-random-wi-fi-mac-address-on-android/ Windows: https://support.plume.com/hc/en-gb/articles/360052828233-How-do-I-disable-random-MAC-addresses-on-Windows- Once you've disabled it on the affected devices themselves, reboot the router, wait 2 minutes then access and devices should appear/respond correctly.