Netduma Fraser

If that is what has happened then yes unfortunately you will need to factory reset to clear it as it's the only way to delete the conflicting rules.

Could you provide a screenshot of your QoS page please? For WiFi try these suggestions and see if you get a better experience. Disable Mirror Mode, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

Thank you, it looks like you're using PPPoE is that right? It looks like it's trying to get a connection using PPPoE but is unable to, you could be on to something with the date and that is why it is failing. On the R2 interface if you click the 3 dots top right, then go to advanced and select timezone then select the correct zone and save. You may have to enable/disable DST, once you've got the date showing correctly reboot from the interface, wait 2 minutes then access and see if you have internet please.

What were the rules you had added exactly? I suspect a conflicting rule may have been added which has gotten the router into a weird state.

If that's what works best for you then that's great but I would always suggest being on the latest for security purposes. We can't recommend a specific firmware based on subjective experiences unfortunately.

Hey, welcome to the forum! Do you know if you have the XR1000 or XR1000 v2? Adblocker is definitely available on the XR1000 v1 via the main interface. I suspect you're either on an old v1 firmware or v2 and therefore seeing some inaccurate information on the app.

Are you accessing the interface using HTTPS? If so make sure you're using HTTP and it should work. It may be your web browser is forcing a connection using HTTPS.

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It doesn't matter too much, it's more for aesthetic purposes so whatever you feel is most applicable/relevant you can use.

When are you getting this error exactly, when loading the page, after entering a config, making a rule etc?

Could you click the icon on the log panel instead and download it please as it's very hard to read this

On every panel on the interface you'll see a ? icon in the top right of the panel and this will give you extra information on how it works. In essence, bufferbloat only occurs when your connection is saturated i.e. all your bandwidth is being used. A download for example will always try to max out your bandwidth. By limiting your speed to 90% for example it prevents a download or anything else from maxing out your connection and therefore preventing bufferbloat/lag. That 10% isn't reserved for gaming specifically.

Hello, welcome to the forum! Sorry to hear you're having this issue, when the disconnect happens are you able to access the router interface? If so please get the log from the System Information page when it happens and that should give us an indication of why it is happening. What is the model of the modem/router the R2 is connected to?

Okay thanks for the information, we'll investigate. We know about PPPoE issues, I believe you mentioned those before, we're looking into those.

If you have Anti-BB set to Always then it'll apply regardless to the type of traffic which sounds like what you need here. You can't always be certain as to what the source ports will be but have a reasonable idea of what the destination ports are, could you change that to 80 - 1935 as that's more likely to work. You can leave both but Classified would pick up any gaming and prioritize it.

You don't need to switch to routerlogin.net to try and complete it or are you saying it doesn't work on 10.0.0.1 so you then switch to routerlogin to see if it works? A new version is coming I promise!

Reboot the router from the interface, use a different device to access the router, remove offline devices from the Device Manager menu . Then if possible re-connect one device at a time and give it a reserved IP in LAN Settings. Once you've done all that reboot again and remove offline devices again. See if it then starts appearing.

That's a good theory, on the underside of the router it should show the MAC address, or you can find it on the Internet Setup page, does that match the MAC address for the 'Switch'?

So doing a speedtest didn't work for it? Does Network Monitor show any traffic for it?

It's best to do the setup via a wired PC if possible, what do you mean it doesn't work exactly? 0 Ping Assist would be deactivated, it's not necessary to use if you know where the best servers are for you.

Hey, welcome to the forum! This scenario is exactly what Congestion Control/Anti-Bufferbloat was designed for, do you have this enabled at all? It depends what the ports the FireTV and the apps are using on it are but if you make an Advanced rule for it like this: Source 1 - 65535 Destination 80 - 443 Protocol TCP/UDP that should work but the game device may suffer so would be best to use Congestion Control/Anti-Bufferbloat instead. No ETA on that, it is planned though.

It's not an external page, it's the mobile view of the interface essentially, we will get it on the normal desktop view soon. As this is the latest if you do encounter the same issue again our devs will be more able to have a look at what is happening.

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You can find it here: http://192.168.77.1/dumaweb/#smartqos Click the 3 dots top right of the screen and you can disable it completely there.