Netduma Fraser

If you disable QoS fully from the Congestion Control icon do you still get the Apex issue? For the loading issue change your DNS to 1.1.1.1 & 1.0.0.1 on the Internet Setup page and see if that resolves it.

Quando isso acontece, você vê algo bloqueado no filtro geográfico?

If you want to apply to the entire console, add it, choose Do NOT VPN these services and don't add any ports, then yes that's correct for the Geo-Filter.

That's brilliant to hear! Do NOT VPN these services means it will apply to the entire device except for any rules you add. Only VPN these services means it will only apply to the specific rules you've made. In your example: MyRig - The VPN is applying to ports 443 (TCP) & 3074 (UDP), all other ports your device may use will use your normal connection. PS5 - The VPN is applying to all ports except 443 (TCP) & 3074 (UDP) which will use your normal connection. PS3 - Same as PS5 XBOXSX - Same as PS5 If your intention is to get servers there then yes I would recommend using the Geo-Filter as normal and moving the location to LA.

It looks like the config went through fine but the authorization failed, is it possible you mistakenly entered the wrong username/password?

I've asked for a summary so when I have something I'll post back.

The logs are primarily for the developers and as such they can show entries that appear to be issues but aren't necessarily. Are you having any issues that coincide with this entry?

Thank you for that, please try this instead: client dev tun proto udp remote lax-a01.ipvanish.com 443 resolv-retry infinite nobind persist-key persist-tun persist-remote-ip verify-x509-name lax-a01.ipvanish.com name auth-user-pass comp-lzo verb 3 auth SHA256 cipher AES-256-CBC keysize 256 tls-cipher TLS-DHE-RSA-WITH-AES-256-CBC-SHA:TLS-DHE-DSS-WITH-AES-256-CBC-SHA:TLS-RSA-WITH-AES-256-CBC-SHA <ca> -----BEGIN CERTIFICATE----- MIIErzCCA5egAwIBAgIJAMYKzSS8uPKDMA0GCSqGSIb3DQEBDQUAMIGVMQswCQYD VQQGEwJVUzELMAkGA1UECBMCRkwxFDASBgNVBAcTC1dpbnRlciBQYXJrMREwDwYD VQQKEwhJUFZhbmlzaDEVMBMGA1UECxMMSVBWYW5pc2ggVlBOMRQwEgYDVQQDEwtJ UFZhbmlzaCBDQTEjMCEGCSqGSIb3DQEJARYUc3VwcG9ydEBpcHZhbmlzaC5jb20w IBcNMjIwNTA5MjAyMDQ1WhgPMjA4MjA0MjQyMDIwNDVaMIGVMQswCQYDVQQGEwJV UzELMAkGA1UECBMCRkwxFDASBgNVBAcTC1dpbnRlciBQYXJrMREwDwYDVQQKEwhJ UFZhbmlzaDEVMBMGA1UECxMMSVBWYW5pc2ggVlBOMRQwEgYDVQQDEwtJUFZhbmlz aCBDQTEjMCEGCSqGSIb3DQEJARYUc3VwcG9ydEBpcHZhbmlzaC5jb20wggEiMA0G CSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQC30MFY2v8go65jdOYM/nHu9hlHQMbE ttdTxPIDMFuNS0UUxuHGUeJdVCtkeaDOKH3jHsGBczu1amYwphVv6A1qox1YTrzR Cbec7CaHL926VcOQQcDAPTmL+JPHhlpR21Xa+woHFGDW90LgASLAPtupXgc6LXfF wb3vVpDnkyPUp4J0DRo2+lq3UtbHaONbGx8jyzYu/kWSiLUc7X69OedoSwlmsGAC Qteki2o/b0uKTf84Ei+QEjGUquGJU+LETmo2IP55I+KuyZE6+zIiiegm25jgPDkr qlw2UrJiLCjUg4VhTdjF9/AUmT5tJbhZUGGx1/l0bGr+44ea7PmB3DELAgMBAAGj gf0wgfowDAYDVR0TBAUwAwEB/zAdBgNVHQ4EFgQUS/0UJYkd58Fwg9f2nxEcJU4Z 7q4wgcoGA1UdIwSBwjCBv4AUS/0UJYkd58Fwg9f2nxEcJU4Z7q6hgZukgZgwgZUx CzAJBgNVBAYTAlVTMQswCQYDVQQIEwJGTDEUMBIGA1UEBxMLV2ludGVyIFBhcmsx ETAPBgNVBAoTCElQVmFuaXNoMRUwEwYDVQQLEwxJUFZhbmlzaCBWUE4xFDASBgNV BAMTC0lQVmFuaXNoIENBMSMwIQYJKoZIhvcNAQkBFhRzdXBwb3J0QGlwdmFuaXNo LmNvbYIJAMYKzSS8uPKDMA0GCSqGSIb3DQEBDQUAA4IBAQCc9JV7IR8BfBrF/BQT Xg0SZMZyyMAxR2jfW9qMHKSeJuZVVjfHiqoynEgBCNbn71wZWv3OF/Thu9BJ4GiY J2Bc9nIa90D1NGYgiOVYLGXfUUqy5FgfrsWh0Go5oYm9l7W9pWfIifwsaZynkY0r TIHn32FF0H3+wZrGrEUzVL6qi+KD8iR3cBbLT+xUzulMTBp4JYaQnxpV4fZNS0Zs NrWKFWz4Iz1SSBcsnvUhfWs1aKx4yOJQx33Pc+KwpUI+meTlMjoh+AoTriooKU2M bOqLQl32y3pR0MP3fX4HDVFRylxdckEc+VryGNHQLUJiIBKBCORih/YiRhtEhpoB xmkw -----END CERTIFICATE----- </ca>

Could you download configs.zip and upload it here and let me know the specific server you want to connect to? I'll then try and put a working config together.

Sí, pero no pude asistir, así que mañana recibiré un resumen y transmitiré cualquier información relevante.

Added!

Thank you for the feedback.

So on that it was an issue with factory resetting/accessing the interface I believe which obviously is important to resolve, other than that it was fine so once that's fixed it should be resolved. The meeting was today which I wasn't free to attend so I'll get a summary tomorrow and can then pass on any relevant info.

Great to hear that, thanks for the update! Probably got itself into a weird state but do let us know if it happens again.

Interesting, delete the device from the Geo-Filter then reboot the router wait 2 minutes then access again and see if it works without error please.

So there was an issue on the latest internal build that I can see so the team will fix that and it will go through testing again and depending on the results of that will determine what happens.

It's probably something they've changed on the game, we'll likely need to re-test it for compatibility so I'll pass that onto the team to do. It's doesn't really work like that unfortunately.

After the R2 updated or the game updated? As I know there was a game update at some point maybe a year or two ago where people were then having trouble but we didn't have lots of people mentioning it so it could be that.

I have asked the team to update it as soon as they're able. Is there a specific platform you're interested in? I may be able to provide a bit more information.

Did you change any settings specifically yesterday or update/reboot anything like that? Does a normal reboot clear it?

Okay no worries, there may be some missing steps on there which I can advise on if you wish to try again but if not keep us posted!

Could you provide a screenshot of the files they provide? Then I can best advise on what may be needed.

Looks like it's trying to find other files, there should be a ca and key file as well, and it should be in this format when you put it all together: client dev tun proto udp remote lax-a01.ipvanish.com 443 resolv-retry infinite nobind persist-key persist-tun persist-remote-ip verify-x509-name lax-a01.ipvanish.com name auth-user-pass comp-lzo verb 3 auth SHA256 cipher AES-256-CBC keysize 256 tls-cipher TLS-DHE-RSA-WITH-AES-256-CBC-SHA:TLS-DHE-DSS-WITH-AES-256-CBC-SHA:TLS-RSA-WITH-AES-256-CBC-SHA <ca> contents of ca file </ca> <cert> -----BEGIN CERTIFICATE----- MIIErzCCA5egAwIBAgIJAMYKzSS8uPKDMA0GCSqGSIb3DQEBDQUAMIGVMQswCQYD VQQGEwJVUzELMAkGA1UECBMCRkwxFDASBgNVBAcTC1dpbnRlciBQYXJrMREwDwYD VQQKEwhJUFZhbmlzaDEVMBMGA1UECxMMSVBWYW5pc2ggVlBOMRQwEgYDVQQDEwtJ UFZhbmlzaCBDQTEjMCEGCSqGSIb3DQEJARYUc3VwcG9ydEBpcHZhbmlzaC5jb20w IBcNMjIwNTA5MjAyMDQ1WhgPMjA4MjA0MjQyMDIwNDVaMIGVMQswCQYDVQQGEwJV UzELMAkGA1UECBMCRkwxFDASBgNVBAcTC1dpbnRlciBQYXJrMREwDwYDVQQKEwhJ UFZhbmlzaDEVMBMGA1UECxMMSVBWYW5pc2ggVlBOMRQwEgYDVQQDEwtJUFZhbmlz aCBDQTEjMCEGCSqGSIb3DQEJARYUc3VwcG9ydEBpcHZhbmlzaC5jb20wggEiMA0G CSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQC30MFY2v8go65jdOYM/nHu9hlHQMbE ttdTxPIDMFuNS0UUxuHGUeJdVCtkeaDOKH3jHsGBczu1amYwphVv6A1qox1YTrzR Cbec7CaHL926VcOQQcDAPTmL+JPHhlpR21Xa+woHFGDW90LgASLAPtupXgc6LXfF wb3vVpDnkyPUp4J0DRo2+lq3UtbHaONbGx8jyzYu/kWSiLUc7X69OedoSwlmsGAC Qteki2o/b0uKTf84Ei+QEjGUquGJU+LETmo2IP55I+KuyZE6+zIiiegm25jgPDkr qlw2UrJiLCjUg4VhTdjF9/AUmT5tJbhZUGGx1/l0bGr+44ea7PmB3DELAgMBAAGj gf0wgfowDAYDVR0TBAUwAwEB/zAdBgNVHQ4EFgQUS/0UJYkd58Fwg9f2nxEcJU4Z 7q4wgcoGA1UdIwSBwjCBv4AUS/0UJYkd58Fwg9f2nxEcJU4Z7q6hgZukgZgwgZUx CzAJBgNVBAYTAlVTMQswCQYDVQQIEwJGTDEUMBIGA1UEBxMLV2ludGVyIFBhcmsx ETAPBgNVBAoTCElQVmFuaXNoMRUwEwYDVQQLEwxJUFZhbmlzaCBWUE4xFDASBgNV BAMTC0lQVmFuaXNoIENBMSMwIQYJKoZIhvcNAQkBFhRzdXBwb3J0QGlwdmFuaXNo LmNvbYIJAMYKzSS8uPKDMA0GCSqGSIb3DQEBDQUAA4IBAQCc9JV7IR8BfBrF/BQT Xg0SZMZyyMAxR2jfW9qMHKSeJuZVVjfHiqoynEgBCNbn71wZWv3OF/Thu9BJ4GiY J2Bc9nIa90D1NGYgiOVYLGXfUUqy5FgfrsWh0Go5oYm9l7W9pWfIifwsaZynkY0r TIHn32FF0H3+wZrGrEUzVL6qi+KD8iR3cBbLT+xUzulMTBp4JYaQnxpV4fZNS0Zs NrWKFWz4Iz1SSBcsnvUhfWs1aKx4yOJQx33Pc+KwpUI+meTlMjoh+AoTriooKU2M bOqLQl32y3pR0MP3fX4HDVFRylxdckEc+VryGNHQLUJiIBKBCORih/YiRhtEhpoB xmkw -----END CERTIFICATE----- </cert> <key> contents of key file </key>

Well done for getting it sorted, sometimes tech can be a bit weird and just have a blip, if it happens again do let us know

It'll bring it more up to speed with the other platforms and will also make use of DPI cloud updates using our new Auto DPI so will have better support for existing games and faster support for any new games and should be more polished overall, I believe it will have HybridVPN as well.