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Netduma Fraser

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Everything posted by Netduma Fraser

  1. You would access it in the same way with its IP - it should be printed on the bottom of the ISP modem/router. The R2 is the router you're currently seeking support for, the DumaOS router
  2. Okay, copy the WAN IP from the System Information page and enter that in your ISP modem/router DMZ (if you're not using modem/bridge mode), disable IPv6 on the ISP modem/router (if applicable) and from the R2 in LAN/WAN, enable remote support in WAN then post back here with a device connected to the R2 and we can try forcing an upgrade through remotely on Monday.
  3. Could you use a different browser such as Google Chrome, make sure you're not accessing using HTTPS and try again please?
  4. Okay thanks for letting us know, I think I'll need to get our app guy to take a look at what may be happening
  5. If you could grab the log from the System Information page I can have a look to see what may have happened.
  6. I see you're accessing the interface using dumaos, use the IP address instead 192.168.77.1 then try the upgrade again please
  7. Switch the router to the specific router model rather than auto, does it allow you in then?
  8. 2-3 weeks I suspect
  9. Yes precisely!
  10. Have you factory reset since the upgrade? It's quite a big jump
  11. We always try to include the correct adapter where possible
  12. Great to hear, it'll show active when you're actually gaming
  13. In theory yes it shouldn't cause any problems but we're currently out of stock. You can sign up here to be informed: https://forms.gle/bEWFnRyeLYfVMx8cA
  14. You shouldn't need to do that, what is the iPad model and the iOS version?
  15. Not at the moment, the team are quite busy, it will take a bit of time
  16. ¡Háganos saber cómo le va!
  17. You're using Ping Assist so set that to 0 and it will restrict the search to just be inside your polygon
  18. Add your PC with the Games Console service and it should prioritize correctly
  19. We're working on it, for some reason there is a lot of paperwork to make it available in France, it's a lengthy process.
  20. The cable in the internet port is limited to 100Mbps, switch it for another ethernet cable Cat5e or above and you'll get higher speeds
  21. Can you provide a screenshot of the table view of Device Manager please? No worries!
  22. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.
  23. Yes but as it's pointed to the device and as you'd only be playing the one game they'll prioritize the same
  24. Oh I gotcha, that's fair enough! Any questions feel free to ask!
  25. It's entirely up to you, either will work just as well, Normal is correct for wired devices.
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