Netduma Fraser

@Westy147 just to clarify based on your PM, Port Forwarding allows the Geo-Filter to work as expected? Make your Geo-Filter settings then reboot the PC, does it work as expected after that?

Okay thank you, just wanted to be sure, do you have another device you could try with Chrome at all?

That's brilliant thank you very much, we'll be looking into it asap!

Unfortunately not, prior to release we found some issues with it that meant it wasn't ready to be released. Rather than delay the whole launch we decided to take it out to optimize it and include it in a few weeks most likely once fixed and optimized.

Should do on Monday!

No worries, did you have to enter any information into the router to get an internet connection? If not don't worry about that part. If you're posting from a device connected to the R3 right now I can see that you do use IPv6

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

I haven't seen many people reporting this lately with the beta: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ There is an option to remove all offline devices

Great thank you, the team will take a look on Monday and we'll get back to you. Try not to reboot the router from now until then if you can help it so it retains any logs of when you were trying to get it to work

I'm sure it can, though I'm sure it'll be at 100% already

If you're trying to force servers in another location you'll need to have Ping Assist set to 0

Very long time, ah awesome! You should be able to just add your device to the Geo-Filter, set your radius and play Destiny right away without changing strict mode or anything else

Good advice above, let us know if that resolves your issue

Okay, could you enable remote support in Settings > Troubleshooting please and we can get a dev to take a look on Monday. In the meantime I'll also take a look at the backend of the router to see if I can spot anything though I'm not a dev so would be best for them to take a look as well.

Glad to hear it's working now!

Are you using the R3?

No need to reboot the R3, just the Xbox

Okay that's good thanks, I'll pass on to the team to take a look at

Bandwidth Allocation in the form it was in before isn't present, it's replaced with SmartBOOST:

No need to factory reset to go through the wizard again. If you go to Settings > System Info you can check the timezone, if it's a US timezone you picked the correct region

Thanks for letting us know regarding the browser message you received, I'll pass that onto the team to look into further. Ah understood so do you think if we added http:// in front of dumaos on the card that would have been enough to indicate you need to go to it as a website rather than searching for it online? So with the R3 the interface will show you when there is an update available and allow you to install it right from the interface so very easy in that regard. We're slowly rolling out this firmware to increasingly more users over the coming days. You could wait for this to reach your router or I can provide it to you as a file to install manually. The firmware is mainly fixing bugs around the setup that you didn't encounter so it's not a necessity to upgrade to but I can send it to your or you could wait for the router to provide it, whichever you prefer. I would definitely recommend going through the video above, that should really help and of course we're available if you have any questions or issues you may need help with.

Remove the port forwards now, you have an Open NAT now and they could be confusing the console, then reboot and check again on the Geo-Filter please. Could you also delete the device from the Geo-Filter, then just re-add it and check please

It will depend where your devices are in location to the router as to their connection strength to the WiFi For Ping Optimiser could you retry it 3 times please and see if it works? If not: What country are you in? What connection settings are you using? PPPoE, IPv6, VLAN etc? Anything else you think could be relevant

Okay thank you for the information, I will pass it onto the team to take a look at.

That's odd, if you do something else on the device such as run a test on speedtest.net does it show traffic then?