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Netduma Fraser

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Everything posted by Netduma Fraser

  1. It's a Netgear issue and we have let them know many times about this so I am not hopeful it'll be done soon to be honest
  2. Nothing yet, no need to make topics, once it's available and has been tested I'll start giving it out
  3. For the XR series Settings has been done by Netgear so we don't have any influence over that at all unfortunately
  4. I don't have anything yet
  5. We can't release something that is not ready/available once it is it will be released. I realize it is frustrating but it is coming
  6. Expected this week
  7. The router isn't a live service product so if you're having an issue it'll be on your router or a bug. If you test using a wired PC do you get the same low speeds?
  8. Where did you find that was the case? For that kind of game TCP should absolutely not be used, I'd find it very hard to believe they were using it but no you can't find out what your next match is. Try other percentages for Congestion Control, 70% is the recommended starting point but may not be the best for everyone.
  9. If a game shows your location like CoD it should change
  10. SteadyPing doesn't ping the server, that stabilizes the connection, it's just the normal ping function that pings, it's something we'll be improving, I believe we know a reason why it happens
  11. Switch their port to another then use 3074 for yours, then reboot and check whether the features then work better for you
  12. As this is your first post I'd suggest making a topic with your issues and we can help you there
  13. I believe it's already selectable on the R3
  14. Thanks for letting us know your experience, as you've returned it I can't really troubleshoot it with you but perhaps after updates you'll consider us again
  15. Updates are coming, I don't know what order fixes/improvements are coming at the moment, depends on the difficulty of the issue/solution
  16. You can find it here: https://forum.netduma.com/forum/106-latest-firmwares/ Not sure what you mean, .23 was made before the holidays, it wasn't pushed to routers, that close to the holidays it would have been a risk to do so. That's why I manually gave it out and monitored, it hasn't seemed to cause any issues. New firmware is still on the way. New firmware is on the way, I don't know if all fixes will be in it or they'll be doing multiple over the coming days/weeks
  17. If you try the ports again, leave the source as the default and just change the destination. If you're wired use normal, wifi use gaming/voice. You're welcome!
  18. That looks fine, do you know what the DNS of the VPN is? Enter that in the VPN Setup menu and it should be fine then. Devices can also cache IPs so worth rebooting the device you've added to double check.
  19. Glad to hear it's sorted, thanks for the update
  20. Should be pretty quick really, no longer than 5 minutes really, the router won't be connectable the whole time it goes through the process. Did it upgrade successfully?
  21. You're welcome. That would be interesting to know, do keep us posted once you can try it.
  22. Ah weird haha! Great to hear though. Doesn't happen too often, would be best to update to the latest https://forum.netduma.com/topic/50710-new-r2-firmware-33280/
  23. If it's connected its fine but how have you added the devices specifically as that's important for how the VPN treats it, if not setup correctly the VPN may not apply to them.
  24. Do you have another console connected to the router? It could be another device using the port which is why it can't be selected
  25. From the screenshot you provided there is a section called DHCP Reservation under LAN Settings. Not sure if it will list devices or not so you can see the IP but if not, copy the WAN IP from Settings > WAN on the R3 and then enter it there.
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