Netduma Fraser

To Geo-Filter the game you have to use Geo-Latency which can on occasion mean you get games outside your radius, to reduce this happening the best thing would be to include a few more servers within your radius so the game has more to choose from

Based on the ID it does look to be a Texas server definitely. Most CoD servers don't respond to traditional pings so we try to be clever, the ping reading here may be because some hops along the way have timed out, pushing up the average, I'll double check with the team though.

Okay interesting, so if you re fine tune Congestion Control again can you find the sweet spot again?

Could've been to do with the Congestion Control percentages/settings you were using potentially!

Okay so they said nothing specific in the .41 version but that the packet re-ordering fix that was included may fix it but do try it and let us know

Thanks for the kind words! Yes it is the design of Steady Ping, that is exactly what it does, I think people are not aware of how the feature works exactly and so we'll be looking into better ways to educate. Glad to hear it's working well for you

If you go to OpenWRT for example there is no guarantee you'd be able to get back onto DumaOS software and of course your warranty, if you have any would then be void as well. If you still have access when it happens grab the logs before a reboot and it may tell us more.

I can't find much about it online but it shouldn't affect your ability to access the router, unless that router to access it you use 192.168.1.1? If so then routerlogin.net or 10.0.0.1 should allow you to access the XR - does that work?

As above, if you enter the values manually it should work fine and then when you do a speedtest.net test you should get the expected speeds

Authentication server is required for online play, your ping to it doesn't matter as it does not affect your game ping as you have seen. It is simply so the game knows you're online and have the game etc.

Disable Smart Connect and connect them to 2.4GHz specifically, do they work better then?

We are looking into it so not to worry!

What do you mean the box on the wall doesn't connect to your WAN exactly?

You can do this, just connect the R3 to the Asus - if you want to prevent a double NAT/ensure you get an Open NAT then you'll need to put the R3 WAN IP in the DMZ on the Asus and then that's it!

If you grab the logs prior to rebooting when it happens that'll help us identify the problem

Great to hear that, thanks for the update!

Nothing from us in this one unfortunately!

I suspect they don't have a lot of servers still online so trying to restrict them even further may be preventing/kicking you from available games. If you disable the Geo-Filter does it still happen?

The topic I linked gives you all the information that is needed, the video shows you how to upgrade the router. Download https://www.dropbox.com/s/hpeb2w2m4mvmv3q/INTERMEDIARY_FIRMWARE.img?dl=0 Access the router interface Go to Settings > Administration > Firmware Update Upload the firmware file you downloaded Wait for it to complete, can take a few minutes Download https://www.dropbox.com/s/n5nk0fxkhzosvp2/XR500-V2.3.2.134-dumaos33-rc14.img?dl=0 Repeat steps 3 - 5 If step 6 doesn't allow you to upgrade for whatever reason download https://www.dropbox.com/s/mb7hztmwpxnpz2i/XR500-V2.3.2.134-dumaos33-rc10.img?dl=0 Repeat steps 3 - 5 Then complete steps 6 - 7

I've sent it to you via PM but would suggest staying on the latest.

I've sent it to you via PM but would suggest staying on the latest.

Are you having a specific issue to go along side the log?

Great thanks, I'll leave a message for them to do it tomorrow

Have you added any new devices to the network or anything like that?

Log is wiped after the reboot, that's why it'll be good to get remote logging so we get the information prior to the issue happening. If you're okay with that I'll get the team to enable it.