Netduma Fraser

The speedtest on the router can vary depending on where the closest server is to you, it won't have as many as speedtest.net for example - it doesn't mean it's limiting you, just enter in the speeds you pay for/receive manually. If you reboot does it become more stable? What game are you playing?

You're on a very old firmware so I wouldn't necessarily expect other people to have this unless it is related to the cloud, it won't cause you any bother and can be ignored.

Are you referring to the BO6 beta? If so best to do the above or disable the Geo-Filter for the moment, once full release is available we'll support it properly.

It's being detected there correctly but you can tell when a service/device is being prioritized as it will have the yellow star on that part. So your reservations aren't being prioritized in the sense that it will put it above everything else but if all bandwidth was being used it would prioritize that the device gets what you reserved for it, hence why it is there and also under manual allocations as it's not a default setting.

Thanks, I'll report that to the team!

It has to be connected to an internet source via ethernet, as long as you're doing that it could be anything, box on the wall, ONT, modem, gateway, mobile WiFi router etc and it will work.

I don't think we have specifically tested the game but I will make a request for it to be tested

Great thank you both for confirming, seems to be conclusive that it was a bad cloud update, we'll investigate what happened, thanks for your patience and sorry for the inconvenience everyone!

I think it was a bad cloud update, some weird things were happening on the R2 as well, once removed it resolved them.

Some servers can be quite hard to force, we did have to pull back a cloud update for the game also due to an issue so might be better to play disabled for the rest of the beta if it's not working correctly

No not at all, I sometimes even suggest it as it can also slightly improve speeds through the router

Ah okay interesting, thanks for the update!

Great thanks for confirming!

Great thank you for confirming!

That's great thank you for confirming!

Okay thanks for the report, we'll have to get those removed for the full release, we won't be able to do this for the beta unfortunately.

What firmware version are you on currently? Thanks very much for the report, I'll pass that on to be corrected.

We won't be able to get it out for the beta so we'll do so for release

Sorry I'm not sure what you mean, could you clarify please?

Added everyone https://forum.netduma.com/forum/151-netduma-r3-early-access/

I have had reports that the router has been acting unusual for a number of people, symptoms seem to include: Slow loading of interface pages Trouble getting past the Setup Wizard after a factory reset #1 - (Unconfirmed Solution): After waiting 30 seconds - 1 minute on the interface without doing anything it appears to be fine and snappy as usual. If you close the interface it will happen again the next time you go on the interface. #2 - (Unconfirmed Solution): Please skip through the wizard so you can access the interface, then reboot from the interface and wait 4 minutes before accessing and see if you get internet please. 3# - (Pending Solution) The team have reverted the last cloud change within the last 30 minutes, this should propagate to your router over time but please resync the cloud from the Device Manager and Geo-Filter and see if that resolves the issue. This is an ongoing situation, I would appreciate any reports of symptoms/fixes for these issues so that I can provide as much information to the dev team and provide other users with reassurance. Please do not factory reset the router in an attempt to fix the situation as you may be stuck on the wizard without internet, if this is the case please try #2, if this persists please comment back.

I have had reports that the router has been acting unusual for a number of people, symptoms seem to include: Slow loading of interface pages Trouble getting past the Setup Wizard after a factory reset #1 - (Unconfirmed Solution): After waiting 30 seconds - 1 minute on the interface without doing anything it appears to be fine and snappy as usual. If you close the interface it will happen again the next time you go on the interface. #2 - (Unconfirmed Solution): Please skip through the wizard so you can access the interface, then reboot from the interface and wait 4 minutes before accessing and see if you get internet please. 3# - (Pending Solution) The team have reverted the last cloud change within the last 30 minutes, this should propagate to your router over time but please resync the cloud from the Device Manager and Geo-Filter and see if that resolves the issue. This is an ongoing situation, I would appreciate any reports of symptoms/fixes for these issues so that I can provide as much information to the dev team and provide other users with reassurance. Please do not factory reset the router in an attempt to fix the situation as you may be stuck on the wizard without internet, if this is the case please try #2, if this persists please comment back.

As above, did that resolve it for you?

Yep, they pushed an update quick, appeared to work (again not much time to verify changes), then it's only when people start using it that you come across things like this.

There should be a cloud update to fix it so we're ready for day 1 release. Could you try the resync again and see if the same error comes up?