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Netduma Fraser

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Everything posted by Netduma Fraser

  1. I don't believe so but if you change the PC to a console or use a console anyway it should work
  2. As above, everyone's connections are different, there isn't a one size fits all series of settings. We can provide the general suggestions that should work for most people but they are just a suggestion, tweaking from there is always advised. I will say adjusting MTU & DNS will not make a difference. UPnP/Port Forwarding as long as you have an open NAT you don't need to adjust them. I'd focus on the Geo-Filter, Congestion Control and SmartBOOST. Also keep in mind it's launch time, the game connection will be at it's worst right now with the amount of players, it happens every year.
  3. Thanks for the suggestion, I'll add it to the list!
  4. I will bump him again regarding this
  5. Glad to hear you got it sorted, thanks for the update!
  6. The only thing to do in that scenario is add the higher ping servers to your deny list, restart the game and you won't connect to it again
  7. I've never seen it do that as the point of the button is to force it to re-download the cloud. When the device is being used do you see it's usage on SmartBOOST/Network Activity?
  8. Are you seeing a server on the map? Most likely you aren't which is why Auto Ping isn't populating. Can you provide a screenshot of your Geo-Filter page please?
  9. Are you experiencing this every single time immediately after you tried each of those troubleshooting steps? Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the interface, wait 4 minutes before accessing and see if it works then please.
  10. Passes all traffic through to the router and not other devices can use it to connect to the internet so you'd have to force them to use the router instead
  11. Sorry to hear you're having a problem - your explanation doesn't have many details which makes it hard for me to advise. Please provide more information about your issue and we can go from there, e.g. what platform you're playing on, what game you're playing, how you have the Geo-Filter setup, Congestion Control, SmartBOOST etc.
  12. Did the Xbox add with the games console service? Check the IP on the console itself and check the IP of the device you think it is on the Device Manager, do they match? If you have connected it to wifi and ethernet at one point it may appear as two different devices on the router and so you may have added the wrong one to the Geo-Filter.
  13. Have you accessed the R3 interface and completed the setup wizard? You will need to do this before you get internet
  14. They forced an upgrade through, you may have noticed the router go down while that happened, hopefully when it's back online you'll be on the latest update
  15. It is likely a mislocated server, if you provide us the ID of the server we can put it in the correct location
  16. Glad you got updated, do keep us posted!
  17. You can setup the Geo-Filter once and then forget it, no need to open the interface, it will continue to work in the background every time you play
  18. Good to hear that sorted it! We'll be testing this way of playing so we can update it for PC
  19. Are you changing the Geo-Filter settings while you're already on the game? If so that will be why. Make a change then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
  20. As in the servers within Madrid are varying by that much or you're getting servers from different countries? If the latter please provide a screenshot of your Geo-Filter settings - you'll need to disable Geo-Latency most likely.
  21. So blocking ports the game doesn't use makes SmartBOOST detect it correctly?
  22. Good to hear! If you have a ping that fluctuates quite a lot I would recommend trying it
  23. There may be a newer version, you can check that here: https://www.netgear.com/support/ Resync the cloud then provide the log from the System Information page please
  24. Can you provide a screenshot of your Ping Heatmap list please? You can ping one of the other cod games, the locations/pings will basically be the same
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