Netduma Fraser

Ping Optimizer changes the Congestion Control sliders based on what it thinks is the best option to keep your ping to a minimum, it's not always the case. So by changing them manually you're just skipping doing that test essentially and taking more manual control of what settings may work best for you.

It will be in the Geo-Filter settings section top right of the Geo-Filter page

Good to hear, thank you for the feedback, glad you're enjoying the update!

No there isn't that option. Disable Geo-Latency and it should keep the servers within your selected countries

Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup SmartBOOST?

Just connect its WAN/Internet port to a LAN port on the R3. Then you'd have to consult the manual of that device to see if anything further is necessary

It's been out for a long time so it's generally stable. To prevent potential disconnects, In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

That's fair enough, if you wanted everything to go through the R3 then you could get an AP or a router to act as an AP to connect to the R3 to provide extra wifi range

We don't do that kind of support. Are you using PPPoE/VLAN at all?

We need the logs from when it happens, don't worry about it, just when it happens again grab them from that page if you can

There have been some cloud updates so I would have thought so

You can do that if you wish but QoS/SmartBOOST will not be very effective as it can't control the network. If you want it just for the Geo-Filter that will work.

The latest is the beta here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

You'll need to factory reset I think to get it back. If you had the VPN enabled and then rebooted the router for example this can happen

Yes that's correct, Congestion Control in Ping Optimizer > Advanced

Added

Apologies, didn't see the message and was waiting for screenshots. Most of it really, these would be helpful please: Congestion Control Device Manager (Table View) Traffic Controller HybridVPN System Information WAN Setup LAN Setup Internet Setup Port Forwarding UPnP VLAN/Bridge

The percentages vary person to person, network to network, I couldn't say specifically. You should enter the speeds you pay for/receive and then experiment with the percentages to see what works best

Fine as in I don't think they'll need any more information for now. No specific way to check no. Not necessarily, with the servers not always responding to pings correctly it could just be incorrect, it could also be using relay servers which I've already asked the team about revealing (it might be they use ports for them that aren't covered) - if they are using relay servers then there isn't much we can do about it but there isn't a lot of evidence so far to suggest they are doing that

Even then unless you're downloading gaming will always have plenty so you won't be getting bufferbloat. If you really want to improve the value you'll need to keep experimenting with the percentages

Does the kinetic ont have WiFi that other deviceds are connected to? Congestion Control is in Ping Optimizer > Advanced How have you setup the Geo-Filter exactly?

The modem model the XR is connected to not the model of the XR. By most of what does that mean, how many devices are still connected to your modem? Congestion Control & Geo-Filter aren't just on/off features, how have you set them up specifically? You should definitely set Traffic Prioritization to prioritize the console

For now I think it'll be fine, they'll do some more cloud updates and we can see if that improves it at all, there isn't really any other explanation I can think of other than being incorrectly located/misclassified

Are you saying you don't have any other devices connected on your network at all? If so then you don't really need to worry about the bufferbloat results, if you're not using the PC when playing you'll never saturate the connection for bufferbloat to occur

Added - it has been removed currently