Administrators Netduma Fraser Posted August 6, 2023 Administrators Share Posted August 6, 2023 On 8/6/2023 at 11:52 AM, BlodyOldMan said: I have directly connected fiber internet and no modem or CGNAT between router and ISP and I also have a public IP. Expand Are you using an ONT or is it plugged directly into the wall? Link to comment Share on other sites More sharing options...
BlodyOldMan Posted August 6, 2023 Share Posted August 6, 2023 On 8/6/2023 at 5:10 PM, Netduma Fraser said: Are you using an ONT or is it plugged directly into the wall? Expand it is plugged directly into the wall. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2023 Administrators Share Posted August 6, 2023 On 8/6/2023 at 5:21 PM, BlodyOldMan said: it is plugged directly into the wall. Expand I just pinged your public IP and I did not get any response so I think it has worked! Link to comment Share on other sites More sharing options...
BlodyOldMan Posted August 6, 2023 Share Posted August 6, 2023 On 8/6/2023 at 6:14 PM, Netduma Fraser said: I just pinged your public IP and I did not get any response so I think it has worked! Expand I have solved it already by checking in box apply and then unchecking box apply. but this bug is for everyone using this router and i just wanna mention it to you. and than it is up to you to fix it. and i as beta tester i did my job from my side and if i finding more bugs i will reporting to you. thanks for your time reading my posts. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 6, 2023 Administrators Share Posted August 6, 2023 On 8/6/2023 at 7:02 PM, BlodyOldMan said: I have solved it already by checking in box apply and then unchecking box apply. but this bug is for everyone using this router and i just wanna mention it to you. and than it is up to you to fix it. and i as beta tester i did my job from my side and if i finding more bugs i will reporting to you. thanks for your time reading my posts. Expand Thanks for letting us know, it's one for Netgear to resolve so I'll pass it on to them. Link to comment Share on other sites More sharing options...
Matthew_D Posted August 7, 2023 Share Posted August 7, 2023 @Netduma Fraser can you use a vpn on a netgear nighthawk xr500? or would you stick with the r2 because of the smart interface ? but im not getting the speed that i have is there a reason why? Link to comment Share on other sites More sharing options...
Comp0za Posted August 7, 2023 Share Posted August 7, 2023 On 8/6/2023 at 6:14 PM, Netduma Fraser said: I just pinged your public IP and I did not get any response so I think it has worked! Expand does my router responds on ping on default? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 On 8/7/2023 at 4:41 AM, Matthew_D said: @Netduma Fraser can you use a vpn on a netgear nighthawk xr500? or would you stick with the r2 because of the smart interface ? but im not getting the speed that i have is there a reason why? Expand You can use HybridVPN on the 500 yes, it's entirely up to you which you want to use. You won't get full speeds when applying the VPN to the whole device, if you use the Hybrid aspects to just apply it to the specific service/application/ports you want then the rest of the device can use the normal connection at full speed. On 8/7/2023 at 1:19 PM, Comp0za said: does my router responds on ping on default? Expand I think that option is enabled by default yes Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 Hi! When firmware goes official. Could we download the firmware from Netgear and flash it directly or should we use TFTP client? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 On 8/7/2023 at 4:57 PM, Midvintertid said: Hi! When firmware goes official. Could we download the firmware from Netgear and flash it directly or should we use TFTP client? Expand You could upgrade it directly, no need to TFTP Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 I downloaded the beta firmware. When I try to connect it says. " DumaOS is loading... This could take up to four minutes. Please wait." Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 On 8/7/2023 at 6:02 PM, Midvintertid said: I downloaded the beta firmware. When I try to connect it says. " DumaOS is loading... This could take up to four minutes. Please wait." Expand You may need to clear your browser cache/cookies, did you do the intermediary firmware first? Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 Yes I installed the intermediary firmware first, but I didnt clear the cache in the browser, I try that and check if it fix it. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 It didnt make the trick. Any options? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 On 8/7/2023 at 6:57 PM, Midvintertid said: It didnt make the trick. Any options? Expand A factory reset should resolve it, it would be a good idea anyway as it's a few iterations ahead of the firmware you were on Midvintertid 1 Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 How do I do that when I could not reach the OS? ☺️ Is it a reset button on the back of the router? Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 After the reset is says "duma os not running" I have reboot the router and it did not help. Link to comment Share on other sites More sharing options...
quadrophenic Posted August 7, 2023 Share Posted August 7, 2023 I am also randomly stuck on dumaos not running. Many reboots and a factory reset still nothing. EDIT: after reboot i get the netduma splash screen followed by 'something went wrong' page Midvintertid 1 Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 I go to this page http://routerlogin.net/adv_index.htm And go back to stock firmware. quadrophenic 1 Link to comment Share on other sites More sharing options...
quadrophenic Posted August 7, 2023 Share Posted August 7, 2023 The amount of reboots, resets and random freezing I get with my XR500 I have actually added a 2nd dual wan router to bypass it when its down so i can muck about with it without cutting my family off from the internet for hours. That's on top of adding another router for the pppoe connection that hasn't worked properly for years. Dumaos has turned my home network into entry level enterprise lol Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 Use that link above to go intermediary then go to the firmware I linked at the bottom of the first post, then when you know that works go to the latest Midvintertid 1 Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 Thx Fraser. Gonna try it tomorrow. Just went back to original firmware so I could do it the right way. Do u think Netgear will fix the DHCP issue? I keep my network in the (2 - 49) ip adress range until we got a fix. ☺️ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2023 Administrators Share Posted August 7, 2023 On 8/7/2023 at 8:27 PM, Midvintertid said: Thx Fraser. Gonna try it tomorrow. Just went back to original firmware so I could do it the right way. Do u think Netgear will fix the DHCP issue? I keep my network in the (2 - 49) ip adress range until we got a fix. ☺️ Expand Keep us posted! It is something we have let them know multiple times, there is not much else we can do from our end so hopefully! Midvintertid 1 Link to comment Share on other sites More sharing options...
Midvintertid Posted August 7, 2023 Share Posted August 7, 2023 I will. Big thx for the help. ☺️ Oh I see. I keep the fingers crossed for a fix in the future. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
crunkjuice1 Posted August 11, 2023 Share Posted August 11, 2023 Rc14 img file not uploading to xr500 after intermediate Img file was installed Link to comment Share on other sites More sharing options...
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