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PSN ban IP because of Netduma


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PSN has contacted me saying that my network has a device that is being identified as malicious on their system. The only device i have connected to my network is my ps4 and netduma r1 router. I requested for a new IP address from verizon and disconnected the netduma, and everything was fine. As soon as i reconnected the netduma, the IP was blocked again. What should I do? 

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someone who has verizon will post on here or someone with more knowledge but if this is correct then you are the 1st person ever to have this happen to as the netduma is not a cheating device at all. have you tried connecting another router in place of the netduma? I really can't believe what I have just read to be honest!!!

 

i have had the netduma for 18 months and i am on psn also and I am fine here in UK.

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In over 2 years of having the R1 I have never heard of this happening to anybody else. I would contact PSN tech people on twitter. They are pretty quick to sort out issues usually. 

 

@AskPlaystation

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There's a YouTube User, by the name of TheMarkofJ, you've probably heard of him. Anyways, I can guarantee you he have have VerizonFios, and he uses the Netduma. He never once mentioned an IP ban on his channel. Just wanted to throw that out there for ya. I think I also tweeted with someone that also had Fios, and The Duma. But that was some time ago, but I'm certain TheMarkofJ have both.

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Never happened and never will. If anyone gets banned it is due to other sketchy actions like all the ones listed below. Go ahead and admit it. Which one did you commit? ;)

  • You may not manipulate or inflate usage of PSN
  • You may not engage in deceptive or misleading practices.
  • You may not abuse or harass others, including stalking behavior.
  • You may not take any action, or upload, post, stream, or otherwise transmit any content, language, images or sounds in any forum, communication, public profile, or other publicly viewable areas or in the creation of any Online ID that SIE LLC, SIEA or its affiliates, in their sole discretion, find offensive, hateful, or vulgar. This includes any content or communication that SIE LLC, SIEA or its affiliates deem racially, ethnically, religiously or sexually offensive, libelous, defaming, threatening, bullying or stalking.
  • You may not organize hate groups.
  • You may not upload, post, stream, or otherwise transmit any content that contains any viruses, worms, spyware, time bombs, or other computer programs that may damage, interfere with, or disrupt PSN.
  • You may not use, make, or distribute unauthorized software or hardware, including Non-Licensed Peripherals and cheat code software or devices that circumvent any security features or limitations included on any software or devices, in conjunction with PSN, or take or use any data from PSN to design, develop or update such unauthorized software or hardware.
  • You may not modify or attempt to modify the online client, disc, save file, server, client-server communication, or other parts of any game title, or content.
  • You may not cause disruption to or modify or damage any Account, system, hardware, software, or network connected to or provided by PSN for any reason, including for the purpose of gaining an unfair advantage in a game.
  • You may not attempt to hack or reverse engineer any code or equipment in connection with PSN.
  • You may not take any action that SIE LLC, SIEA or its affiliates consider to be disruptive to the normal flow of chat or gameplay, including uploading, posting, streaming, or otherwise transmitting any unsolicited or unauthorized material, including junk mail, spam, excessive mail or chain letters.
  • You may not introduce content that is commercial in nature such as advertisements, solicitations, promotions and links to web sites.
  • You may not introduce content that could be harmful to SIE LLC, SIEA or its affiliates or their licensors, or players, such as any code or virus that may damage, alter or change any property or interfere with the use of property or PSN.
  • You may not upload, post, stream, access, or otherwise transmit any content that you know or should have known to be infringing, or that violates, any third party rights, any law or regulation, or contractual or fiduciary obligations.
  • You may not impersonate any person, including an SIE LLC, SIEA, its affiliates, or third party employee.
  • You may not provide SIE LLC, SIEA, its affiliates or any third party company with false or inaccurate information, including reporting false complaints to our or our affiliates' consumer services or providing false or inaccurate information during Account registration.
  • You may not sell, buy, trade, or otherwise transfer your Online ID, Account or any personal access to PSN through any means or method, including by use of web sites.
  • You may not conduct any activities that violate any local, state or federal laws, including copyright or trademark infringement, defamation, invasion of privacy, identity theft, hacking, stalking, fraud, stealing or using without purchasing, where payment is required, any content or service and distributing counterfeit software or Accounts.
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https://www.google.com/amp/s/amp.reddit.com/r/playstation/comments/331a46/ip_blocked_by_psn/

 

So I take back my statement. This has absolutely nothing to do with your router. More than likely you're doing something malicious or someone else is doing something malicious on your network which got your IP blacklisted on some database and Sony blocked it to protect their network. Since it's probably also flagged on your account, when you logged in it instantly bans the new IP

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Topics like this always omit the precursor of "So I was being a dick on the internet and..."

 

"I got a ban from Xbox Live / PSN for absolutely no reason..."

 

(Except for sending these 200 obscenely violent/hateful/racist messages, boosting, lag-switching)

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My neighbor has optimum internet and I was playing just fine on their internet connection, then decided to connect the netduma and their IP got banned also. I'm enraged and puzzled at the same time. 

if both ip's got banned then it sounds like a console ban of some sort... which games were you playing while this happened?

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if both ip's got banned then it sounds like a console ban of some sort... which games were you playing while this happened?

And Bingo was his name...O.

 

It ain't the Duma. He's almost certainly done something else that hasn't been disclosed. It always comes out and it's never Device X or Y to blame, but the ill-behaviour or some other nefarious activity of the supposed 'victim'.

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I fixed the problem. Apparently my little brother was playing pokemon Go on his pc using an android emulator (connected to the netduma) and psn was picking that up as a DDOS attack. As soon as we disconnected all the devices from the router one at a time and tested, we found out what was the problem.

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