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Everything posted by BIG__DOG

  1. you need to either use wireshark to identify your username and password for sky or use sky router, disable wifi, delete every device from it except your pc and XR500. Then you need to give your XR500 a static ip address in your sky router and then input that address into your sky DMZ.
  2. I have had no issues at the latter end of beta testing. During the initial testing there were the issues (flaws as you say) but these have been finally been ironed out and now performs very well.
  3. I will consider this thread closed and resolved.
  4. The beta roll-out is done by Netgear and not Netduma on the XR500 as it is their router.
  5. the above suggestion will disable the firewall feature of the router and is not advised. I suggest instead that you turn off geo filter, add your friends or join their party and then once you or they are all in the party turn on geo filtering.
  6. NAT TYPE 1 on PS4 can only be achieved by plugging directly into a modem and not a router. If you are pppoe then you add the pppoe credentials to the ps4 and have it conected directly to a modem.
  7. QOS is congestion control. As for 86/86 or 70/70 it all boils down to what is best for your connection. It is not a 1 size fits all i'm afraid.
  8. Hi and welcome to the forum. Set your congestion control sliders to 70up and 70down and add your console to the geo filter. Also look at the setup guides available in knowledge base by clicking HERE
  9. BIG__DOG


    It is always best to turn that off anyway. I always have it disabled.
  10. Hi. I have relocated this post to the correct section of the forum as a 1v1 support is only when Netduma ask you to post there. You could try downgrading to .10 firmware version or see if there is a beta version available. Netduma will respond as soon as they can but as it is the weekend and also the current disruption it maybe monday before a response.
  11. also, your modem mode does not turn your internet off, you just have your setup configured wrong. The lan cable from the R1 wan port needs to go into lan 1 on the SH2 i think but not sure as its a long time since I was on virgin. After that you need to reboot the sh2 first and then plug the power back into the R1 and that should be it. EDIT: I just found a YT video to show you how.
  12. Nobody here had you download anything, it is something you do at your own risk and installing third party software on a device is something you do at your own risk. If you hadn't installed it in the first place you would not be in the situation you now find yourself in. I once bricked a router I had a week doing the exact same thing as I did not know the router had partitioning, but it was my fault, I did not go complaining to linksys about it as it was my own stupidity.
  13. Someone with more network knowledge could answer that as you have a different connection type to me. Having said that, your SNR ((signal to noise ratio) is quite high which would imply there is interference in your connection. I am on vdsl and my SNR is 12. Your ISP may deny that will cause issues as it is in the acceptable range but I wouldnt be happy with it.
  14. yes, you absolutely must be hard wired (if you are referring to installing firmware or using TFTP).
  15. those look pretty stable. You will always get the odd spike in the graphs on ping plotter but those are fine on yours as they arent in the high level. What games are you playing?
  16. How is it connected, is it behind another router, are you using PPPoE etc etc.
  17. I suggest you run pingplotter and run a test on your connection to see if there is an issue. The software is free to try with full features such as jitter (this will cause spikes) and after the trial it goes to a basic version. Post screenshots of your results please.
  18. there are lots of tutorials on YT on how to do this to a router. The link that Alex posted will fully guide you through it. I suggest you have that page open on another browser to refer to while you are going through the process or print the instructions out. Good luck.
  19. hi and welcome to the forum. You bufferbloat goes hand in hand with your download speeds too. try 70 for them both. but as you have such high bandwidth you could go a lot lower than that and if you find the sweet spot set the XR500 and then enable that for when you are gaming. I also do not use classified games and instead use my xbox and set it to console in the options. Fell free to ask questions and we will be happy to help on the forum if possible.
  20. You need a program such as putty. I wasn't going to suggest this as beinng a moderator it is not my place to advise. It is a fairly straight forward process so long as you are somewhat network savvy just in case you run into any snags.
  21. No need to swear. As stated it is in the terms and conditions as it is in all electrical devices that if the product is altered deliberately in any way then it voids the warrantee. Netduma will make the final decision so be patient and wait for their response. They may say it is a Netgear decision as it is actually their router. You could try installing the base firmware by netgear if you know the version you need then install the dumaOS XR500 firmware from there but thats only a suggestion as a last resort but it is the same as dd-wrt or openwrt you install these firmwares at your own risk.
  22. That will make no difference as the original firmware has been deliberately removed. Netduma will confirm this soon enough. @Netduma Fraser @Netduma Alex
  23. Sorry, but you have voided your warrantee by doing this or letting another third party do this for you. I think you will find this correct as it is in your terms and conditions that came with your router. Netduma will confirm this I am sure very soon. Also please don't create multiple threads or multiple comments asking the same question as responses will be made as soon as possible. Your other comments have been deleted as they are duplicate to this 1. Edited just now by BIG__DOG
  24. Connect your pc directly into the hub while still in modem only mode, rerun pingplotter and post results please.
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