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Netduma Liam

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  1. Like
    Netduma Liam got a reaction from titofuenla in Cant Find Games Even WITH 3 SERVERS ALLOWED   
    I think it's more a case of tweaking your settings, your radius only really covers one server you could feasibly play on, if that server is busy or currently not being used for matchmaking, you won't find a game. Your other radius on the West Coast will cover quite high ping servers for you, meaning you'll struggle to get a game on them. I'd suggest expanding the local polygon to cover a couple of other servers. They can probably implement a patch to stop people joining servers if their ping is too high, but that doesn't really affect us, just the users that bought our product for the wrong reasons.
    I respect what you're saying, it may be that they patch this and people can't use DumaOS for unintended purposes, but DumaOS still works very well for it's intended purposes.
    It's a support forum after all, we have this so people can discuss problems they need support with, it'd be weird if you didn't see a bunch of problems here. 
    The last firmware we pushed for the XR500 was the 3.0 beta firmware 7 months ago, we're aware that's too long. It's due to a lot of improvements we're making internally to ensure firmwares can be built, tested and released far more quickly. This was a long process but it's almost fully implemented now so the firmwares will be rolling out as a result of that soon.
  2. Thanks
    Netduma Liam got a reaction from HaBlo0 in Bug flush cloud ?   
    OK thanks for letting me know, I've sent you a PM.  
  3. Like
    Netduma Liam got a reaction from 21SZN in Ping Heatmap suggestion/issue thread   
    We're aware of this and we're looking for a permanent solution to the problem, it's caused by Activision updating their server information every day, it's not your router. I don't have an ETA for when it'll be fixed but we're working on it!
  4. Like
    Netduma Liam got a reaction from Netduma Fraser in Ping Heatmap suggestion/issue thread   
    We're aware of this and we're looking for a permanent solution to the problem, it's caused by Activision updating their server information every day, it's not your router. I don't have an ETA for when it'll be fixed but we're working on it!
  5. Like
    Netduma Liam got a reaction from Newfie in Cant Find Games Even WITH 3 SERVERS ALLOWED   
    I think it's more a case of tweaking your settings, your radius only really covers one server you could feasibly play on, if that server is busy or currently not being used for matchmaking, you won't find a game. Your other radius on the West Coast will cover quite high ping servers for you, meaning you'll struggle to get a game on them. I'd suggest expanding the local polygon to cover a couple of other servers. They can probably implement a patch to stop people joining servers if their ping is too high, but that doesn't really affect us, just the users that bought our product for the wrong reasons.
    I respect what you're saying, it may be that they patch this and people can't use DumaOS for unintended purposes, but DumaOS still works very well for it's intended purposes.
    It's a support forum after all, we have this so people can discuss problems they need support with, it'd be weird if you didn't see a bunch of problems here. 
    The last firmware we pushed for the XR500 was the 3.0 beta firmware 7 months ago, we're aware that's too long. It's due to a lot of improvements we're making internally to ensure firmwares can be built, tested and released far more quickly. This was a long process but it's almost fully implemented now so the firmwares will be rolling out as a result of that soon.
  6. Like
    Netduma Liam got a reaction from Newfie in Just got my XR1000 holly cow is the interface slow   
    Welcome to the forum!
    Netgear are aware of the issue with UPNP not enabling, this will be resolved for the next firmware. In the meantime, you could put the XR100 in the DMZ of the upstream router/modem so ensure there aren't any NAT problems.
  7. Like
    Netduma Liam got a reaction from andybtsn in XR500 VS Netduma R2   
    Let us know how you get on! That's interesting, do monitor that and get back to us if it becomes a regular occurance.
  8. Like
    Netduma Liam reacted to andybtsn in XR500 VS Netduma R2   
    I will give it a go. I noticed something a bit odd when using my PC this morning, I loaded it up as I normally would and the internet page wasn't resolving as in if the internet was down, it took around 10/15 seconds for the page to appear. Not a reported problem on 3.0? I will keep tabs on it just a bit strange.
  9. Like
    Netduma Liam reacted to John Doe in XR500 VPN Issue   
    Yeah pure luck figuring that out, haha. 
     
    Nope not using it a bit affraid bc need sable inet for work , but i was tempted allready. 
    Thx for the helpt, keep the good work up. #staysafe
     
     
  10. Like
    Netduma Liam got a reaction from OzQuant in Destiny 2 geo filter not working   
    Thanks, I've chased up the team to see if they've looked into this yet.
  11. Like
    Netduma Liam reacted to leeeroybiscuit in XR500 Internet cutting out   
    Yeah it was, i didn't catch on till after I sent it, DOH!. Latest firmware XR500 V2.3.2.120
    Will try what you have suggest. Will upload log next time it happens. Appreciate the info
  12. Thanks
    Netduma Liam got a reaction from [email protected] in R2 stopped completely working   
    Hey Clifton! Welcome to the forum.
    I've seen your response to my email so I'll respond to you over there!
  13. Like
    Netduma Liam reacted to Heroxoot in Problems with Xbox Series S and XR450   
    Uh, no actually. Wifi performance even with a range booster has been a bit wonky, but I think it's just thick walls now. Before I could be standing next to it and have issues. So, yea, this FW is great so far. Hopefully people with problems just have a botched setting somewhere or just a bad flash. 
  14. Like
    Netduma Liam got a reaction from BIG__DOG in My ISP upgraded internet to 2 gig but My R2 will only put out 1 gig speeds?   
    Welcome to the forum!
    As above, the ethernet ports on the R2 are gigabit so they wouldn't be able to support the full speeds I'm afraid!
    @BIG__DOG makes a good point, it's not very common for devices to support these speeds, the industry hasn't caught up yet.
  15. Like
    Netduma Liam reacted to Harley in XR1000 UPNP Issue   
    I don't know whether DMZ actually bypasses anything ( other than security ). It does sound more like it needs a port setting up or something. I'm a router clutz but perhaps you could do this manually? I found this....
    https://portforward.com/fifa-22/
     
     
     
  16. Like
    Netduma Liam reacted to NiNDo35 in Ping Heatmap Warzone   
    ok thanks for the reply. keep us posted!
     
    Greetings 
  17. Like
    Netduma Liam got a reaction from NiNDo35 in Ping Heatmap Warzone   
    Not yet, I've asked the team to push another update today while we look into a more permanent solution.
  18. Like
    Netduma Liam reacted to BIG__DOG in My ISP upgraded internet to 2 gig but My R2 will only put out 1 gig speeds?   
    also, games consoles and most pc's nic cards and laptops all have 1gb ports. Above 1gb is not widespread and thus will take a long time before it becomes mainstream. Your options are very limited indeed.
  19. Sad
    Netduma Liam got a reaction from Adehpt in ❌Xr500 (PS4 Lan Not connecting)!😡🤬😰   
    Sorry to hear this!
    It's really unlikely the issue is related to DHCP, but an easy way to check would be to give it a reserved IP address from the LAN setup and see if the problem continues.
    Could you connect another device to the XR500 via an ethernet cable and see if that too can't connect?
    What happens if you test the internet connection through the PS4 Pro settings?
  20. Like
    Netduma Liam reacted to Bambi in ping heatmap   
    its cool bet cant wait
  21. Like
    Netduma Liam got a reaction from DumaGuy2021 in Traffic Prioritization/Hyper Lane Question   
    Thanks for the feedback! We don't usually dive into the core functioning of our features, particularly as the forum is completely public. At this point in time you can only use this on DumaOS powered routers.
  22. Like
    Netduma Liam got a reaction from Guilherme Poersch in Servers missing from ping heat map   
    Hey, welcome to the forum!
    It's possible the server data for the Sao Paulo server wasn't seen when we did the capture, I'll mention this to the team and see if there's anything we can do about it.
  23. Like
    Netduma Liam reacted to BIG__DOG in Duma interface won’t work with safari   
    As above, chrome is an excellent choice on mac. Safari does not play nice with dumaOS as I can recreate on my pc the possible error you are getting. I also ran into an issue where I couldnt even get the page to load at all unless i used http as it defaults to https which is a secure connection.
     
     
     

  24. Like
    Netduma Liam got a reaction from DumaGuy2021 in Question about XR500 Automatic Firmware Update   
    It won't update automatically for the beta firmwares, but there is an option the network settings to have it automatically update when full release firmware is available.
  25. Like
    Netduma Liam got a reaction from Waldo_14 in Ping Heatmap failed on Warzone   
    Thanks for the feedback, the ping you see in game shouldn't be too much more than what you see in Ping Heatmap/Geo-filter. There will be a slight difference though because there are extra factors in-game.
    We're working on a solution today for it, hopefully we'll be able to push an update by the end of the day. You should still be able to Geo-filter fine in the meantime, can you send over a screenshot of exactly how you've got Geo-filter configured?
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