Netduma Fraser

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? How have you setup the Geo-Filter?

New updates come with lots of fixes including fixes in the background that can all culminate in you having a better experience overall

If it's all working correctly you can just ignore it. It's from the NG side so I don't know what they may have changed to have it report incorrectly

What is the power mode exactly? Presumably LAN 2 is where the R3 is connected to right? Are any other devices connected to the fritz ports? That will happen if you didn't set a reserved IP on the router for the device. If you didn't you'd have to set it on the device itself manually

So it's all working as expected, you're just concerned with the aesthetic of it showing a lower value when it should show the higher value?

Thanks, so you're not changing any settings during that time? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode

It doesn't mean it's stopped prioritizing, it's just the default view of the screen, it will always prioritize if added and triggered

You can try but I'm not sure it will work. If it doesn't then you can try TFTP but again no guarantees it will work

Could you take me through step by step what is happening between it working and not working please? No detail is too small

I don't think it will be something for us to fix specifically otherwise a lot more people would have mentioned it by now. What other settings on the router have you changed for these two devices? Have you made internet rules allowing all traffic for example?

I would highly suggest you go onto the beta and see if it is any better. It's the last major update for that router and should hopefully be a better experience for you

Well done for figuring out the cause! I wouldn't have thought it'd cause any issues like that but it may well be trying to port forward on the upstream routers for you for example which could be causing it. You're very welcome!

Reboot the router then check again, has it changed?

No internet rules, VPN, DMZ, static routes etc?

Given the disconnect doesn't last long and there isn't any other reason for it I think it must be DHCP and it's still renewing the lease when it should be disabled. I think it's worth doing the TFTP method just in case there is an issue in boot. If it continues I'd try it with AP mode, I know you don't want it in that configuration but it would at least rule out the hardware being the issue.

There are only two firmware versions available for the V2 so your options are limited but they can both be found here: https://www.netgear.com/support/product/xr1000v2/#download I'd suggest reupgrading the firmware using the TFTP method, this bypasses the boot process and any issues there then once done do a factory reset for the freshest install possible: https://forum.netduma.com/topic/54949-dumaos-is-not-running/?do=findComment&comment=407569 then see if it continues. Without log information it's very hard though to determine the cause. I know you said devices connected to the NG, your PC and phone, are there any other devices connected to it that have the issue or have you tried connecting other devices to the NG that then do get the same issue? Is there any pattern emerging as to what you're doing on the network etc as to when the disconnect occurs? Time of day, amount of people/devices online, the type of network traffic etc.

If the speed drop would affect you then better to have your ISP modem/router handle PPPoE

That's the only thing the log indicates, just to double check, if you try to connect a new device to the router/one you haven't reserved an IP for does it connect and use the internet normally?

What settings have you done in an attempt to get an Open NAT?

Okay yeah that's fine, depending on your speeds they might be a bit lower but other than that should be fine

Thank you, disable the router as a DHCP server option in LAN Settings, reboot from the interface then monitor it please

Logs from the System Information page please

Almost certainly ISP congestion in that scenario then, not much you can do other than switch ISP to one that isn't as common in your area. Yes you can use the Geo-Filter for that purpose

I haven't heard anything, doesn't mean it's not done though, I'll check in with the team on Monday

Could you get the logs again please as if it's not DHCP it should point to something else. Are you changing the Geo-Filter settings during play? If you do continue anyway does it let you in?