Netduma Fraser

If you have been adjusting QoS that will account for the discrepancy, can you provide a screenshot of your benchmark results? Are ALL devices connected to the R2?

We will update Ping Heatmap but you can try to force it on the Geo-Filter by putting your radius there

QoS doesn't affect the speed reported on Connection Benchmark so I think the connection to the server we used at that time was just not able to get the higher speeds, nothing to worry about as speedtest.net reports correctly.

What are the speeds you actually pay for/expect as there is a big discrepancy there so we should find out why that is

Any device can cause congestion on the network so I would advise to use it. Even a device doing a background update can cause lag spikes.

Ce seront les améliorations de stabilité de la qualité de service et les améliorations globales

Heureux d'entendre que vous l'appréciez! De quelle explication avez-vous besoin?

You can find it here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/jump-to/first-unread-message

I responded in the previous post:

Try doing a download or stream on your device, then run Auto Setup, does it give you anything different? Reboot from the interface and then try to update as soon as you can. If that doesn't work then factory reset and try to factory reset asap. Great to hear that, thank you! Does Adblocker show it is blocking anything at all? I would suggest adjusting download on Congestion Control to see if you can get rid of that big spike. Thanks for the update that it doesn't work, I have asked the team for an update regarding this and will get back to you when I know more. I haven't seen anything like that on the R2 so far, seems to be exclusive to the R1. Can you provide a screenshot of your Adblocker page please? Great to hear that, thanks for the feedback!

Hey, welcome to the forum! Thanks for the heads up, we'll get that updated!

Since it's not specifically mentioned in the change log it's unlikely, but I'll check. Have you tried it? If you change some of the advanced options for auto setup do you get different results? It can also vary depending on the time of day.

Regarding the WiFi LED, this has never worked since we first started selling so no worries about that! Thanks for the heads up regarding the login details, I'll make a ticket. How many tests is it completing and what are your bandwidth speeds?

Are you using the details you set or the default admin / password ?

Did you do a factory reset after the upgrade?

Comme il n'est pas spécifiquement mentionné dans le journal des modifications, c'est peu probable, mais je vais vérifier. L'as tu essayé?

Thanks for letting us know, do you happen to have the IP or ID of the server? Don't worry if you don't.

Could you provide a screenshot of your Ping Heatmap results please?

Could you give the devices reserved IPs in LAN Settings on the router please, then on the devices forget the WiFi network, then reconnect and see if they're better then?

I think they have this option as well actually so do this please, go to WiFi settings then tap the gear icon next to the XR Wi-Fi name, go to MAC address type, select Use phone MAC, then turn OFF your device's Wi-Fi and then ON again and see if they're able to connect properly and that the disconnects stop.

What are the devices you're seeing this happen with, are the Apple devices or Windows 10 devices by any chance?

I would recommend so, make sure to do a factory reset after it has completed. We're improving upon that, let us know how it is!

What Ping Assist value did you set as it seems to be blocking every server

If you post that in the form we can get that moved. That's interesting, instead use Ping Assist with your location in the ocean and see if you can force that server. Turn off the game/console fully, make the Geo changes, wait 2 minutes then boot up and see if you can force it.

Yes the same version is available for the 450 - https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR450/td-p/2071197/jump-to/first-unread-message