Netduma Fraser

Apologies for that, some were sent in an error, we've rectified it and it won't happen again. The majority of the pre-orders have been fulfilled, any not sent today will be sent on Monday.

They often change around now between the EU and US - it won't make a difference to your game experience though, it's just used for authentication and not as a game server. Also I've determined through supporting others that Spain/Italian servers are not always available to play on - if you want to play on them then trying during peak times would be your best bet.

The form has a entry for Ping Heatmap IPs so input it there instead of the Geo-Filter

Can you add the Id/IPs to the form please as it will be sent direct to the team

¡Hola bienvenido al foro! Ahora tiene acceso, puede encontrarlo usando el enlace publicado arriba.

That is fine, wait 1 minute then refresh the page and it will have applied. I've brought it up with the team as well so you can ignore that for now.

I can't give a specific date but we're shipping out the rest of the pre-orders this week so you should receive a tracking email very soon

No need to apologize! We're shipping the rest of our pre-orders at the moment and then we can ship the newer orders. I would estimate we would ship it next week if all goes to plan.

I'd recommend you just select the Games Console service for the moment and see how that works for you. If you want to try that later you can, source ports will be 1-65535 and destination will be the ones listed online as the ports the game needs.

@oinag we will reply to your topic, we'll get you sorted.

Reboot the router from the interface, wait 2 minutes then access it and it should have loaded fine

No updates as far as I'm aware since Alex previously posted, I have chased him recently.

Thank you, not necessary as we've updated our backend systems to allow for more accuracy when locating servers so we'll get that sorted

We had a little delay so it will take a few more days and then you will receive tracking information

Je comprends la confusion, ils portent malheureusement le même nom mais celui sur lequel vous êtes n'est pas la version bêta. Celui que j'ai lié a le correctif potentiel.

You're welcome, thank you, you too!

Thank you very much for the offer, no need to do that though as we've updated our systems to identify the correct locations for servers much more easily.

Hey, welcome to the forum! Thanks for the report, we'll get that updated next week!

Thanks for the feedback! I think 30 seconds it pretty standard, but I understand your point. When you access the interface after holding down the button do you see the setup wizard?

For the moment yes unfortunately

I've just responded to your topic

It just means it's not able to give an IPv6 address to a device but as you have that disabled/don't support it then it doesn't matter. We've got some details from someone else on why this might be happening, we'll get back to you when we know more.

Thanks, next time you can click the 3 line icon and save it as a text file. Does the Device Manager load correctly?

Could you provide the whole log file as a download for us to look at please?

In System Information, in the Rapp panel options change the number of retries to 5 then reboot from the interface. If it continues then please grab the log file from the System Information page.